A few days before my check-in I had a e-mail that let me request certain things before I even got to the hotel. I requested extra towels. I did not have any extra towels when I got in my room. I also called ahead of time and requested a quiet room, fridge and a microwave and the person I spoke to said none of those would be a problem. I was excited to get to the hotel as I have stayed there before.
Upon check in I was told all the fridges were already spoken for and they didn't even have microwaves for the rooms but I could use the one in the laundry room on the 2nd floor. Because I was told a fridge/mirco wouldn't be a problem I had a cooler packed with perishables which made me a little upset and I don't understand why I was told neither would be a problem but they don't even have microwaves?? I also gave them my tax-exempt papers but was still charged tax and had to go to the front desk on my day of departure which took 20 min. to fix.
However, they gave me a room at the end of the hall (quiet) and I called the front desk once I got to my room and they brought me extra towels. I also requested more coffee which they brought also. I just kept filling my cooler with Ice during my stay.
I love their rooms and their beds are comfortable. Aside from check-in I really enjoyed my stayed!
I would have loved free Wifi but I just tethered from my phone so I was fine.
- Official Description (provided by the hotel):
- The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Marriott, Travel Republic (UK), Odigeo and Hotels.com so you can book your Renaissance St. Louis Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Saint Louis
- Saint Louis Renaissance
- Renaissance St. Louis Airport Hotel Saint Louis, MO