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“Very nice and hip hotel close to airport” 4 of 5 bubbles
Review of Renaissance St. Louis Airport Hotel

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Renaissance St. Louis Airport Hotel
Ranked #5 of 12 Hotels in Berkeley
Certificate of Excellence
brooklyn, new york
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very nice and hip hotel close to airport”
4 of 5 bubbles Reviewed 14 October 2013

I stayed at this hotel for one night on my recent trip to see the Cardinals play in the playoffs The hotel is nice the lobby is beautiful where guests could eat drink and relax. The front desk guy was helpful and very nice he actually help me pick this hotel to stay in due to his great customer service (.argentine guy) the lobby is nice. There's parking and shuttle service to and from airport
Room was clean amd spacious. Big screen tv. Bed comfort I will rate it at 7 out 10

Pool is nice for the price and in comparison to the other hotels in the area ill choose this hotel again

Check in n out quickly. Staff was nice.

I gave it a 4 because there was some stains on my bed sheets, bed comfort, and lack of security n better lighting in the parking lot. But I'll def stay here again

Room Tip: Don't cross that bridge unless you have permission from the st lunatics
See more room tips
  • Stayed October 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank raydan1324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review, 23 December 2013
Dear Valued Guest,

Thank you for your recent review on this site. I appreciate the positive comments, in addition to the information on the bed sheets and parking lot lighting. These areas will be focused on for improvement. Thank you again and we hope to see you soon.

Sincerely,
Michael Sanders
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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709 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Swedish first
  • Any
English first
Kansas City, Missouri
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 October 2013

Really enjoyed our stay last night. Traveled with friends and received adjoining rooms without even requesting it. I'm a little weiry of hotels and cleanliness, however the rooms were very clean! Was very comfortable staying here. Valet parking was fast and friendly. We lost a tennis shoe and valet found it for us. Would highly recommend this hotel. Only 12 minutes to downtown, good coffee in rooms and friendly staff. Stay here!

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chadndee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review, 23 December 2013
Dear Valued Guest,

Thank you for your recent review on this site. I appreciate the positive comments, especially on the cleanliness. I am glad Valet found the shoe! We hope to see you again, soon.

Sincerely,
Michael Sanders
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

I recently had the pleasure of staying at this Renaissance location while in St Louis, Mo. I'm not sure if the management has changed, but I have stayed here before, and this time was a much better experience. I was there Sunday through Wednesday for corporate meetings. The check-in was seamless...we arrived a little early, but our room was ready. The room was very well appointed, bed comfortable, with good linens. The shower was great, even for my 6'+ husband. It's one of those rain showers that mounts about 7 feet up. Great towels too! The service was very good. We like to use the do not disturb sign during the day and don't expect housekeeping to come in. We asked for extra supplies ( coffee and towels) and they were handed over with out any delay. We had about 5-6 meals prepared by the hotel. In the past they have been marginal, this year, they were great! Salads were fresh, seasonings were just right, entrees were prepared well and the deserts, just to good for this constant dieter to pass up!
Socializing space was all around the lobby. Private coves for quiet conversation, work stations for after hours computing, and a well stocked bar! The only negative is their Wi-Fi ..it's sketchy in some parts of the hotel, and somewhat expensive considering many offer Wi-Fi free.
While the hotel is literally "right next to the airport" you hear very little of the take-off noise.
If you are ever in St Louis, and need to stay close to the airport...this is a really great place.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review, 23 December 2013
Dear Valued Guest,

Thank you for your recent review on this site. I appreciate the detailed comments and, I am glad you enjoyed the hotel amenities. We hope your travels bring you back in the near future.

Sincerely,
Michael Sanders
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville, Texas
Level Contributor
327 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 28 September 2013

Other than a slower than normal check-in because of 'needy' customers ahead of me, I had no bad experiences with this location. Very upscale, spacious lobby, convenient and on-time airport shuttle, courteous staff and a great room. I only regret I had a 6 am flight and did not get to enjoy the hotel more. Some of the disgruntled reviews should be taken with a grain of salt--someone upset that an airport hotel has an 'unexpected' parking charge--do your research and have some common sense. 'Showing its age'--nowhere that I saw. I almost changed my reservation after seeing some of the other reviews--I'm glad I did not. It was a great stay.

Stayed September 2013, travelled solo
Helpful?
1 Thank Tony9876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review, 23 December 2013
Dear Valued Guest,

Thank you for your recent review on this site. I appreciate the comments and, I am glad you enjoyed the hotel. Hopefully you will have more time on the next visit.

Sincerely,
Michael Sanders
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 September 2013

Service was top notch starting with valet, front desk, and restaurant. I was impressed with this hotel overall. The lobby is new and refreshing. Many places to set and talk with friends. The service and drinks were good at the bar I had breakfast at the restaurant in the morning. If you are in Saint Louis I recommend this hotel.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smithjason35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review, 23 September 2013
Dear Valued Guest,

Thank you for your recent review on this site. I appreciate the comments and, I am glad you enjoyed the hotel. We strive to deliver great service and the team members enjoy reading positive feedback. Again, thank you. We hope to see you during your next visit to St. Louis.

Sincerely,
Michael Sanders
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntington Beach, California
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 21 September 2013

I used to come here a number of years ago and it was pretty good, however they have since redecorated the lobby. The layout is not centered although they now have a larger lounge area. The hotel diner is now very small. Decor is very modern. The rest of the hotel has not been refurbished and is now showing it's age. Although clean they still have pillows with no head support and had to use three. One elevator sounds like it is losing parts as it goes down and even after reporting it to hotel staff they did nothing. Although this used to be a decent hotel, it has fallen from grace.

Room Tip: Ask for a room on "the quiet side" away from the runway
See more room tips
  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Nemo2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review, 23 September 2013
Dear Valued Guest,

Thank you for your recent review on this site. I appreciate the comments as it helps us determine the next steps for the hotel. We will begin two projects in the fourth quarter, a guest room renovation and a complete elevator modernization. I hope that you will come visit us again after these projects are completed.

Sincerely,
Michael Sanders
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
902 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 584 helpful votes
3 of 5 bubbles Reviewed 20 September 2013

We visited this property on a Priceline stay and thought we had a good deal.
Not so fast my friend, this place puts a "clip joint" to shame.
They have a mandatory daily parking charge that's $20 for valet and $10 for self park. Priceline failed to mention any parking fees and the hotel would not relent.
The Internet, you want access? It will cost you $12.95 a night and all local calls are a dollar.
But my expense account days are over and most properties offer free Internet and local calls. And who pays for parking in a lot in St.Louis??
The room is smallish and noisy from the hall. There's not much soundproofing. Loud airport noises can be readily heard.
The pillows are pathetic and the mattress lumpy. The AC secretly shuts down at night, but there are no ceiling fans when it's 90 degrees.
The sheets and towels are cool, with towels that are ridged and fluffy. The comforter
was too heavy for the local climate.
The front desk clerk was close to snarky with a chip on her shoulder.
The two Bellmen were both exemplary.
The lobby was as far out as possible with a tricked out glitz that shimmered.
So if you use Priceline for this property, buyer beware.

  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bobemac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenaissanceSTLouisAp, General Manager at Renaissance St. Louis Airport Hotel, responded to this review, 23 September 2013
Dear Valued Guest,

Thank you for your recent review on this site. I appreciate the comments, both positive and negative, and they are being reviewed internally for improvement. While we maintain a pricing structure comparable to full-service hotels in the market, I can appreciate that there are other hotels with the amenities included. Again, I appreciate the feedback.

Sincerely,
Michael Sanders
General Manager
Renaissance St. Louis Airport Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance St. Louis Airport Hotel

Property: Renaissance St. Louis Airport Hotel
Address: 9801 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3307
Region: United States > Missouri > Saint Louis > Berkeley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Berkeley
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Renaissance St. Louis Airport Hotel 3.5*
Number of rooms: 374
Official Description (provided by the hotel):
The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more   less 
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Also Known As:
Renaissance Saint Louis
Saint Louis Renaissance
Renaissance St. Louis Airport Hotel Saint Louis, MO

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