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“Horrible Service and Beds”

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St. Louis Travelodge
Ranked #7 of 12 Hotels in Berkeley
Hixson, Tennessee
1 review
“Horrible Service and Beds”
Reviewed 18 June 2014

I was traveling with my husband and 3 small children when we stayed at this hotel. THERE IS NO ELEVATOR. The "smiling" but rude lady at the front desk told me I should have specified that I wanted a ground floor when I made my reservation- duh, how was I supposed to know there was no elevator and we had to cart 5 peoples' worth of luggage up the stairs?! Then she said we could have a ground floor room the next day if we packed all our stuff up in our van and then unpacked it once that new room was clean. Um no thank you. We were in town for my brother's graduation and early that morning we left to meet up with people but we were going to be coming back to get dressed for the graduation. The same lady stopped us on our way out and told us not to come back until after 3pm because our room wouldn't be cleaned until then because we were staying more than 1 night. WTH?! We come back around 5:30pm and she stops us at the top of the stairs and tells us our room has not been cleaned yet and we need to wait and come back later. Um no. We had to get dressed so I told her they could clean it after we left. WHILE we were trying to get dressed the cleaning guy stops by and tells us we need to make an extra trip to the front desk to REMIND them to clean our room because he was about to clean it when we got there. Honestly, they didn't clean very well anyway. They completely missed trash my kids had dropped on the floor.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

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Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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249 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
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English first
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Additional Information about St. Louis Travelodge

Property: St. Louis Travelodge
Address: 9645 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3109
Phone Number:
Region: United States > Missouri > Saint Louis > Berkeley
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #7 of 12 Hotels in Berkeley
Price Range (Based on Average Rates): £
Hotel Class:2 star — St. Louis Travelodge 2*
Number of rooms: 43
Reservation Options:
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Also Known As:
St. Louis Travelodge Hotel Berkeley
Travelodge Saint Louis
Travel Lodge Saint Louis
Saint Louis Travel Lodge
Saint Louis Travelodge
Travelodge St Louis
St. Louis Travelodge Saint Louis, MO

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