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The Greyhound Hotel
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Reviews (488)
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326 - 331 of 488 reviews
Reviewed 7 February 2014

Worst nights sleep ever - the walls are paper thin so it was very noisy and the bed was incredibly uncomfortable.

Whoever cleaned the room left the window wide open so there was 3 massive moths flying around the tiny room when we went in.

The water pressure in the shower was terrible, it was almost impossible to rinse the bubbles out of my hair.

Room was dated, and basic, unclean and not everything was in good condition... Hole in the bed! Broken chain for the plug in the sink... Etc.

The only positive was the pleasant staff in the bar.

  • Stayed: August 2013, travelled as a couple
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Thank LaurenSuzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

agree with other guests who were dissatisfied with the, Christmas coach break, to say it was a nightmare puts it mildly, lift not working, two toilets out of order, all this on the ground floor, get to our room door entry card not activated, so back to reception (Along a corridor, down stairs,2 small flights along another corridor to reception) once inside room, not ready for two people, certainly wasn't clean, used towel behind bathroom door, which certainly wasn't clean,
,, food!!!!!! we will pass on that one, except to say not one decent sized portion or enjoyable meal in the time we were there, chef needs refresher course in cooking!!!!!!!,
James (Assume duty Manager) was left to deal with chaotic guests' situation, one evening, he had no support from management, we saw the manager twice when we were there, on arrival,, and when we left tucked behind reception, he didn't even have the decency to see our coach party off,
,

Room Tip: No Comment
  • Stayed: December 2013, travelled as a couple
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1  Thank Mo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

Stayed for two nights and on the first impression the room was spacious and warm. The room was on further inspection very tired with marks on the carpet. In my room there was two double beds and the one I selected was rather hard so I did not sleep too well. The positive good TV and comfy sofa to sit on. The big negative was the room was next to the pool and gym. I could hear people chatting doors slamming and the noise of the gym equipment. As I was only staying for two nights I did not request a move but would have if I had been there longer. Was I put in there as a loan female who may not complain? I would stay again if it wasn't for the roundabout it overlooks it is so busy I named it the target roundabout because that's what it felt like trying to enter and leave its many exits. I have to commend the staff who were both welcoming and professional.

Room Tip: Not ground floor 403
  • Stayed: January 2014, travelled on business
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Thank janetjohn001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

Agree with previous review regarding Christmas coach trip, can only second all comments made. Vastly understaffed, disappointing food. Would like to single out James and his girls for special praise. Felt they had been badly let down by management. Room was nicely furnished and clean as was bathroom. Breakfast, whilst chaotic buffet, was good and plentiful.

  • Stayed: December 2013, travelled solo
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1  Thank satisfied004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2013

Myself and two friends recently went on a race day package organised by Linda Tonge Events
Manager at the hotel. We were very happy with the experience and felt it was good value for money. We found the food to be perfectly acceptable hot and good quantities. Our room was ok bed linen clean and everything we needed for a short stay.
We have been to a couple of events at the hotel and always found the staff to be very helpful and friendly. We have not been when it is very busy, maybe that is why our experience has
been different from other guests.

  • Stayed: December 2013, travelled with friends
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1  Thank ann s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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