The location, the attractions, food & shopping options in Branson were great. The hotel...well not so much. The bathroom had hair stuck to the shower walls, soap dispenser and on the floor when I checked in Friday. I called the front desk reported the condition of the room & was told housekeeper was gone for the day BUT It would be taken care of first thing Saturday morning, we used the other bathroom in the suite. I called the front desk Saturday morning as we prepared to leave the suite asking for extra towels & the bathroom to be cleaned. I was told housekeeping was on the way to take care if our room. Nobody showed up before we left the room. Upon returning Saturday night the bathroom STILL HAD HAIR, I CALLED FRONT DESK AGAIN to be told housekeepimg was gone for the day. Sunday morning I called front desk and demanded to talk to a manager, I was told there was no manager available but Head of housekeeping was sent to our suite, I showed her the strands of hair throughout the bathroom. SHE TOOK A PIECE OF KLENEEX, WIPE THE HAIRS OFF THE WALLS/FLOOR and apologized for our inconvenience as she left the room. She did not DISINFECT OR SANITIZE AT ALL!!!! I will never stay here again nor would I recommend this hotel. I filled out a comment card & requested a call from management on Monday. The nice attendant(Marie) said she would send him an email about the incident with my phone number to contact me; the manager hasn't called yet its been over a week.
- Official Description (provided by the hotel):
- Come and enjoy the best Branson has to offer at the Angel Inn near IMAX. Just moments from Silver Dollar City, you will be within walking distance of many Branson shows, attractions and dining. All rooms have new, luxury pillow top mattresses from the Denver Mattress Company’s European Collection which are topped with ultra soft vellux blankets. Enjoy an evening watching your favorite shows on our brand new 42” TVs or surf the internet with our free in-room WiFi. All of our rooms include mini-refrigerators, microwaves, hair dryers, iron/ ironing board, and in-room coffee makers. Wake up each morning to our hot, extended continental breakfast featuring French toast and scrambled egg rounds or Biscuits & Gravy (rotated between the two), fresh made pancakes from our pancake machine, fresh fruit, tropical fruit salad, homemade donuts, bagels, hard boiled eggs, hot and cold cereals, and 100% real fruit juices. As always, our gourmet coffee and teas are available 24/7 in the lobby along with our friendly staff. We look forward to seeing you this season! ... more less
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- Also Known As:
- Amazinn And Suites
- Amaz Hotel Branson
- Amazinn Hotel Branson