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“Review on Kathy in breakfast room” 5 of 5 bubbles
Review of Holiday Inn Express Branson - Green Mountain Drive

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Holiday Inn Express Branson - Green Mountain Drive
Ranked #31 of 140 Hotels in Branson
Certificate of Excellence
GreenLeadersBronze level
Sainte Genevieve, Missouri, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Review on Kathy in breakfast room”
5 of 5 bubbles Reviewed 10 November 2013

We stayed at this Holiday Inn on Sept. 28-Oct. 3rd of this year. We thoroughly enjoyed our visit again at your Inn. We love coming down to breakfast and being greeted by Kathy who does such an excellent job with preparing our breakfast needs. So organized it always is and she has such a warm personality that is always so welcoming. We look forward to every visit time after time. Thank you so much for making our trips such an enjoyable one.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank 123conniemikemary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this review, 20 November 2013
What a great review...THANK YOU !!!

Cathy is truly a gem and we sure appreciate you mentioning her and all the wonderful service you received here at the hotel. We are so glad you chose us while visiting Branson and hope to see you again in the future.
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517 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Little Rock, Arkansas
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 2 November 2013

We've stayed at this hotel 3 times, and it seemed updated on our most recent stay. I requested a room at the end of a hall away from the elevator and that was fulfilled. The room is an average room but very clean. The beds are queen size and very comfortable. The staff was friendly and helpful. The breakfast was better than average, and they have very good cinnamon rolls. I don't usually eat cinnamon rolls but I splurge when I stay there. This hotel is in a good location to be accessible to local attractions and most importantly, it's pretty close to the Tanger outlet mall.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LittleRockcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this review, 20 November 2013
We appreciate you taking the time to post a review of your recent stay with us!!!

Our cinnamon rolls ARE the best...we are glad you agree. Glad to see that you enjoyed some shopping while you were here in Branson. Our location is convenient to everything..but without all the extra traffic. I hope you were able to utilize our inhouse show ticket service while stayign with us...not to mention our indoor pool.
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Denver, Colorado
1 review
5 of 5 bubbles Reviewed 26 October 2013

We've stayed at this hotel in the past and continue to come back. The staff are very friendly. The housekeeping service is outstanding. Our housekeeper was Candice and she did an excellent job of making our room look brand new every night we came back from the days activities. We will continue to stay here in the future for additional visits to Branson.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MR J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this review, 2 November 2013
Thank you for taking the time to post this wonderful review. We appreciate that you chose us and I am happy that Candace was able to meet your expectations. She and the rest of the staff work hard to ensure you have a great guest experience...your comments do validate their hard work.

Come see us again !
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Rushville, Indiana
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 October 2013

Just returned home after spending a wonderful time in Branson. Our hotel stay was great. We would stay here again with no hesitation. I especially want to praise Sally in the ticket office. She was so helpful. Everyday I got to visit with her and plan our next day's shows. Our reservation at the hotel was exactly what I had asked for. My mother-in-law can handle extra walking so we were close to the elevator, but not right next to it and near the breakfast area and exit. Thanks for a great stay.

Room Tip: 2nd floor has a ground level exit next to the pool with parking beside the exit.
See more room tips
  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this review, 2 November 2013
AWESOME review...THANK YOU !!!!

Sally does provide great service in taking care of our guests who are in need of show tickets in Branson...thank you for noticing her!! Our convenient "one-stop shop" at our hotel makes it easy for our guests to take care of all their needs in one place while visiting Branson.

I was happy to see that the desk staff was able to put you all in rooms that were both convenient and clean...we are so glad you had a great stay ! Please come see us again on your next visit to Branson.
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Kansas City, Missouri
1 review
5 of 5 bubbles Reviewed 15 October 2013

This is a great place to stay. It is a busy hotel and the housekeeping staff work very hard to keep up with the cleaning and getting ready for the next guests. We needed help with our key and someone in the housekeeping crew stopped her work to come and help us. Very helpful!

Room Tip: Call ahead if you are arriving early before check in time to make sure your room is ready.
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  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane17605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this review, 18 October 2013
We appreciate you letting us know about our staff being so responsive to your needs !!!

Even though we are busy, we hope that you were able to enjoy some of our amenities like our indoor pool, gameroom, fitness center, and our inhouse Branson show ticket service. Not to mention...our incredible FREE, hot breakfast.

Thank you again for posting...we hope that you continue to have safe and satisfied travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arkansas
Level Contributor
183 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 13 October 2013

We have stayed here before, as before, everything went very well, we got upgraded , service was great, the breakfast area was always being replenished, and the food was great. Staff was very nice and the room was clean. Thanks for another great stay here

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cfd2936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this review, 18 October 2013
GREAT review !!! Thank you for taking the time to post. I am happy to see that you were able to enjoy one of the BEST perks of being a loyalty program member with IHG...aren't those free upgrades wonderful to take advantage of...so happy you could enjoy !!!

Thanks and have a great Fall season...wherever you may roam or call home.
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Solon, Ohio
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 13 October 2013

My wife and I spent two nights here October 8th & 9th, 2013. From the outside it was a fine looking hotel. The lobby was beautiful as well. Check in was great. I could only get one room key as they said the hotel was sold out and didn't have enough. My first disappointment was when I opened the door to my room. Extremely tiny room. Only one luggage rack and no place to put the other 3 suitcases so I used the ironing board for one of the other 3 suitcases. Extremely tiny bathroom with no place to lay out your toiletries. No Kleenex in the room. Bathroom sink did not drain well. The plug on the lamp did not work for my laptop. I reported both the plug and sink but nothing was done.

Morning breakfast? it may have been good but you could not get in on either days as the room was too crowded. Fitness equipment and swimming pool were fine. Second day as we returned to room, I noticed still no Kleenex so I ran the maid down in the hall and she gave me a box. Housekeeping left a little to be desired. (so did my tip)

It was disappointing for a Holiday Inn Express. It was actually the first one I was ever disappointed in, but if I don't take it, then there are a thousand other's that will in a tourist town like Branson..

Room Tip: Ask for a larger room.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank michael9346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this review, 18 October 2013
So sorry to read your review and to see that we were unsuccessful in meeting the quality of service that you normally receive when staying at any of our IHG branded hotels. I do appreciate the time it took to post the review and I can assure you that your thoughts and comments are very important to us.

We will use them to improve our staff and services in an effort to take better care of our guests that continue to stay with us in the future. We will review all our shortcomings with each department and make the appropriate corrections.

Thank again for posting and please accept my most sincere apology for the inconveniences you experienced while staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Branson - Green Mountain Drive

Property: Holiday Inn Express Branson - Green Mountain Drive
Address: 2801 Green Mountain Dr, Branson, MO 65616-3811
Phone Number:
Region: United States > Missouri > Branson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Branson
#10 Business Hotel in Branson
#11 Family Hotel in Branson
#16 Romantic Hotel in Branson
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Branson - Green Mountain Drive 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
This Holiday Inn Express(R) Green Moutain Drive in Branson offers a more modern decor and is conveniently located in Thousand Hills - just a block off the famous Highway 76, Country Music Boulevard. The hotel is near the Thousand Hills Golf Course, Grand Village shopping center, and Andy Williams Moon River Theater. Relax in the heated indoor pool or hot tub. Spend time with family and friends in the game room. Work out in our exercise room. Need help with show and attraction tickets? Let our in-house ticket service help make your vacation stress free and fun. Choose from a variety of room types such as queen, king and presidential suites. Guest room amenities include refrigerator, microwave, flat screen tv, electronic locks, iron/ironing boards, coffee maker, hair dryer, alarm clock radio, flat screen tv with numerous cable channels, free local calls, free wireless Internet, and two sink vanities in most rooms. The free Express Start(R) Hot Breakfast Bar includes such foods as fresh pancakes, biscuits and sausage gravy, scrambled eggs, and cinnamon rolls. Additionally, fresh fruits, yogurts, breads and pastries, juices, milk, coffee and teas. The Holiday Inn Express team is ready to serve you during your visit to Ozark Mountain Country in Branson, Missouri. ... more   less 
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Also Known As:
Holiday Inn Express Branson - Green Mountain Drive Hotel Branson
Holiday Inn Branson
Branson Holiday Inn Express

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