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“"Great place in Branson"”

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Holiday Inn Express Branson - Green Mountain Drive
Ranked #38 of 139 Hotels in Branson
Certificate of Excellence
GreenLeadersBronze level
Reviewed 2 June 2014

Our family spent four nights at the Holiday Inn Express on Green Mt. Drive in Branson and enjoyed every minute of it. The people at the desk were wonderful. They gave us directions, helped locate good restaurants and made sure our stay was pleasant. The concierge was a great help in getting tickets for the shows and looking for good deals. Our grandchildren enjoyed the lovely pool and we all loved the great breakfast served each morning. The "Restaurant" category below is for the breakfast area and food; there is no formal restaurant on the premises. I would highly recommend this hotel to anyone who is traveling in the Branson area.

  • Stayed: May 2014, travelled with family
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Thank JonLo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this reviewResponded 4 June 2014

It was just AWESOME to see that you enjoyed your stay in Branson and especially at our hotel.

Looks like you were able to enjoy many of our guest amenities at the hotel and our in-house ticket service is SO convenient....just makes it convenient for everyone to get as much joy during their stay as they can. Guests really do LOVE our breakfast and we're glad you did too.

THANK YOU for mentioning how wonderful our staff was during your visit and recommending our hotel to other future guests. Come back and see us real soon.

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Reviews (543)
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245 - 251 of 543 reviews

Reviewed 2 June 2014

I hardly know where to begin. Our stay at the Holiday Inn Express in Branson far surpassed our expectations. The staff did everything possible to make our stay exceptional. The location was just exactly what we needed because it offers close and easy access to the action in Branson. We were thrilled that we could go down to the lobby to purchase tickets and make reservations to meet our entertainment needs. Our room was immaculate, and the beds were super comfortable. *We started our day by eating an amazing hot breakfast , and appreciated the warm welcome from the cook as we entered each morning. *After and exhausting day of touring Branson, we ended our day with a dip in the heated pool. Hats off to the staff and management. They showed us that they cared about our holiday experience. We will definitely be back.

Room Tip: We were on the third floor and it was wonderful.
  • Stayed: May 2014, travelled with friends
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Thank Marjorie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this reviewResponded 4 June 2014

WOW...what a GREAT review!!! Thank you Marjorie for taking the time to post. We LOVE our visitors from Texas (just so happens...it's my home state)

Our staff works so hard to make your stay the very BEST it can be...and when they see comments like yours, it makes all of their hard work so fulfilling to know that THEY made a difference in your world.

I see you made good use of our lobby ticket service and that you were able to enjoy many of our great amenities. I hope you come back and see us on your next visit to Branson...and THANK YOU again for such an awesome review.

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Reviewed 1 June 2014

nice hotel, friendly staff but quite big. Hard to find at first but then realize well located to get around this somewhat declining town. Save your money and don't go to many shows...they are glitz and not truly advertized. Nice hotel though if you happen to be here which I don't recommend. Better places to spend our tourist dollars.

  • Stayed: June 2014, travelled as a couple
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Thank johnnyfaberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this reviewResponded 4 June 2014

We appreciate your review and thank you for posting. Looks like your stay at the hotel went well and that the staff was friendly and helpful. We are so glad that you chose to stay with us. If you do decide to visit Branson again in the future, please come stay with us as it will be our pleasure.

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Reviewed 26 May 2014

This is the only place to enjoy Branson. The staff are terrific! Bill gives such great directions I could've gotten there blindfolded, and a lady at the front desk called her sister to get an answer to one of my questions. Great maid service. Very friendly and helpful.
Hotels on the main drag make you deal with traffic and noise, and there's almost no pedestrian traffic. Holiday Inn Express is by a golf course a mile north of town, and has beautiful views.
It's also right by one of the time-saving traffic routes, so you can be anywhere in Branson within ten minutes, or avoid the traffic and the glitz altogether and drive straight into the beautiful Ozarks.

  • Stayed: May 2014, travelled with family
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Thank jim g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this reviewResponded 29 May 2014

Thank you so much for taking the time to post such a wonderful review!

We are so happy to see that you enjoyed your visit to Branson and that the staff here at the hotel took really good care of you. It's not hard to have a good time when there are so many great amenities here at the hotel, like our indoor heated pool, NEW sauna, Jacuzzi, FREE Hot Breakfast, Gameroom, and Fitness Center. And with our in-house ticket office, we make it easy to book all your show and dining events as well.

Thank you again for staying with us and we hope to see you again in the future!

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Reviewed 23 May 2014

I wish to bring to your attention the true value of the manager, Mr. Jerry Smith. His skill and knowledge made our stay enjoyable. We appreciated his friendly, helpful, attitude, but more than that he elevated our travel anxiety when we arrived by letting us know we were expected and everything was in order. If you have ever arrived at your destination only to be told they have no information or rooms available, you know what a relief this was. Secondly we had a $200.00 gift card we wanted to apply to our room charge and within minutes, Mr. Smith said "no problem, what else can I help you with." We found our room to be clean and comfortable and everything was in good working order. The people working there were friendly and helpful and we enjoyed our stay very much.

Room Tip: Our room was on the second floor. easy access to parking lot to come and go , easy access to breakfa...
  • Stayed: May 2014, travelled with family
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Thank Jerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this reviewResponded 29 May 2014

I remember you both so well and THANK YOU for saying such nice things about our service to you. You were so nice and you made it easy for the staff and I to take great care of you. I always appreciate a good "shout out".

I can't tell you how thankful I am that you posted a review of your time with us and your comments are greatly appreciated and they WILL be shared with our entire staff...simply put...it WILL MAKE THEIR DAY.

Please come back in the future and stay with us again!

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Reviewed 14 May 2014

We have stayed at this Holiday Inn in the past when taking our grandchildrend to Branson and had no problems. However, on this stay in early May of this year, the hotel must have changed from a chlorinated pool to a saltwater pool. The saltwater caused the kids eyes to water and burn for at least a couple hours after swimming. They were unable to swim in this pool after that. Unfortunately, we will be unable to return to this hotel for that reason.

  • Stayed: May 2014, travelled with family
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1  Thank RanDebbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this reviewResponded 19 May 2014

We appreciate your response and thank you for taking the time to post a review!

We did install a salt water chlorinator in our pool back in 2010 and like any pool, occasionally the balance of chemicals can become unstable. I was sorry to read that you experienced some discomfort while enjoying our nice pool and pool area. I did review our daily logs for the readings of the pool water (we take and log readings twice daily) and found nothing out of the ordinary and all readings within mandated limits.

I notice from your recent reviews list, that you previously stayed with us back in 2011 and were able to enjoy our same great pool and pool area on that visit, I am sorry that you were not able to have the same results this time. I have shared your comments with our staff and we will be sure to watch the chemical balance in the pool closely...and again, please accept my personal apologies.

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Reviewed 10 May 2014

The room itself was good. Clean and welcoming. I could tell they were trying to update the cooling system, but it was not complete. There was some confusion checking in since some of us were two nights and some were one. The front desk was very confused and it took some time to check us in. That evening we were going to swim and noticed that there were no towels so went back to call. We were told there were more coming, but " if you could be more conservative with the towels then everyone could use them". I politely told her that I hadn't been swimming yet, but promised to use one towel. She came in with 8 more towels that were used immediately. Still have no towel....not calling again to get reamed. Went back to my room wet. The next morning, not too early (6:30?), the gentleman at the front desk was asleep with his head on the counter. I don't know if I would come back.

Stayed: May 2014, travelled with friends
2  Thank Kim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JSmith2581, General Manager at Holiday Inn Express Branson - Green Mountain Drive, responded to this reviewResponded 19 May 2014

Thank you for taking the time to post a review of your stay with us.

I apologize that we had some inconsistency with our service levels at the hotel during your stay. It was not hard to notice from your comments that we did not do a very good job of meeting your expectations and I am sorry.

I was glad to see that your room and facility were both clean and welcoming during your stay. I can assure you that we take your comments seriously and we have shared them with all of our staff at the hotel and thanks to you...we will improve and be better for it.

Again, please accept my apologies and thank you for staying with us while visiting Branson.

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Additional Information about Holiday Inn Express Branson - Green Mountain Drive

Address: 2801 Green Mountain Dr, Branson, MO 65616-3811
Phone Number:
Region: United States > Missouri > Branson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Branson
#10 Green Hotel in Branson
#11 Family Hotel in Branson
#16 Romantic Hotel in Branson
Price Range: £78 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Branson - Green Mountain Drive 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
This Holiday Inn Express(R) Green Moutain Drive in Branson offers a more modern decor and is conveniently located in Thousand Hills - just a block off the famous Highway 76, Country Music Boulevard. The hotel is near the Thousand Hills Golf Course, Grand Village shopping center, and Andy Williams Moon River Theater. Relax in the heated indoor pool or hot tub. Spend time with family and friends in the game room. Work out in our exercise room. Need help with show and attraction tickets? Let our in-house ticket service help make your vacation stress free and fun. Choose from a variety of room types such as queen, king and presidential suites. Guest room amenities include refrigerator, microwave, flat screen tv, electronic locks, iron/ironing boards, coffee maker, hair dryer, alarm clock radio, flat screen tv with numerous cable channels, free local calls, free wireless Internet, and two sink vanities in most rooms. The free Express Start(R) Hot Breakfast Bar includes such foods as fresh pancakes, biscuits and sausage gravy, scrambled eggs, and cinnamon rolls. Additionally, fresh fruits, yogurts, breads and pastries, juices, milk, coffee and teas. The Holiday Inn Express team is ready to serve you during your visit to Ozark Mountain Country in Branson, Missouri. ... more   less 
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Also Known As:
Holiday Inn Express Branson - Green Mountain Drive Hotel Branson
Holiday Inn Branson
Branson Holiday Inn Express

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