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“Fabulous Family Time”

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Marriott's Willow Ridge Lodge
Ranked #3 of 140 Hotels in Branson
Certificate of Excellence
Philadelphia, Pennsylvania
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous Family Time”
Reviewed 24 August 2014

A big thank you to Chris, the front office manager, and all of the other staff at the Marriott Willow Ridge! We had a complicated group booking reservation in early August. Everyone was so accommodating. We had family from across the US gather in Branson and everyone was so impressed with the space and amenities of the villas. The pool was perfect for everyone from ages 2 - 70. Families loved the zero entry and we also had numerous spontaneous water volleyball games with other guests joining in the fun. We had a situation with a wandering four year old little boy and your staff immediately went into action to aid us and sent out an alert to all the grounds staff to look for him. He was found with another family member and all was good. But I was impressed with the quick response.
Thanks again for everything!

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ontheroadagain1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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883 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Norman, Oklahoma
Level 5 Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 August 2014 via mobile

The pools and hot tubs are the star of the show here! Rooms are nice. Not fancy but clean and nice. Convenient location. I plan to take advantage if the "buy a shaved ice for $5 and get $1 refills for duration of stay"!

I see many reviews recommend upper floors for quietness and view. We are delighted with our first floor villa, as we have a toddler and not everyone loves the pitter-patter of little feet. The peace of mind knowing he won't disrupt people below is nice for momma ;)

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GandGRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Willow Ridge Lodge, responded to this review, 26 September 2014
We can' t agree more, there's nothing like quality time at the pool! Add some shaved ice and it's paradise :) Thank you for your review and we look forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 5 Contributor
79 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 August 2014

We stayed 4 four nights in a 2 bedroom 2 bath villa with a full kitchen and washer and dryer. It was very spacious for a family of four. We probably could have chosen a smaller room. But they were very clean and well kept. We had tons of space and the beds were very comfortable. Wii Fi was free, definitely a plus. My children loved the property; there were plenty of activities for them including, a basketball court, shuffle board, game room and indoor/outdoor pools. Very close and convenient to other activities in Branson. It is located along the yellow route which made it easier to get to when traffic was heavier on 76. Check in/out was a breeze and the concierge was wonder. It is definitely a very family oriented property. The grounds are very well kept. We had a great experience and would stay again when we come back to Branson.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ADDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 August 2014 via mobile

We stayed for one night with our three children - we are already planning our next trip! The rooms were beautiful, clean, and well furnished. The washer and dryer were nice to have in the room. The bathroom was spacious and had plush towels. The kitchen had nice appliances and colorful Fiesta dishes - nice! We had a balcony with a nice view. The amenities of the resort looked nice - can't wait to come back! The wifi worked well in our room. Checking in and checking out were quick and easy.

Stayed August 2014, travelled with family
Helpful?
3 Thank llaugh8424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Willow Ridge Lodge, responded to this review, 26 September 2014
It's great to hear your already planning your next trip to Marriott's Willow Ridge! Thank you for your five-star review and we look forward to seeing your family again soon.
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Lee's Summit, Missouri
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 July 2014

Just checked out, literally no complaints at all about this property. Had a 2 bedroom and 2 bath villa...tons of space, three flat screen TVs, washer/dryer with detergent, fully equipped kitchen even had a blender. Very clean...extremely comfy bed and loved the pillows!! Only negative is if you want daily housekeeping and fresh towels there is a charge. I would just make your own bed and do a load of laundry to save the $$. Not a big deal at all. Stayed on property one day and enjoyed the beautiful pool complex. Kids enjoyed the pool party and karaoke that day. Workout room had great variety of options. Big game room with pool table, ping pong, games to check out was terrific. Walked to nearby mini-golf. We won't stay anywhere else in Branson again.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
5 Thank sjdaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Willow Ridge Lodge, responded to this review, 26 September 2014
Thank you for your five-star review! We are glad to be your resort of choice in Branson and look forward to many more visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 July 2014

Property is beautiful, pools are fantastic. Spas are nice and warm but jets are not hard enough, still enjoyed spending time in them to relax. Waterfalls are beautiful! We stayed in a 2 bedroom and there was plenty of room for the family. Kitchen was great, beds comfortable. We requested a low floor by the pool & BBQs and we got just that, but didn't know that meant we were a floor below the pool area. 1st floor is like being in a basement, was disappointed that we didn't have a view of the beautiful property. We still LOVED our stay and would come back in the future. Staff was great and THANK YOU Liz for helping me to get to Springfield to make my flight! Without Liz I would have missed my flight do to an accident on I65.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank ifeellucky2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 July 2014

My wife and I have exchanged for places all over the world. The Marriott Willow Ridge did not live up to our expectations. Our room was hot, small, and the bathroom door had a horrible squeak. We also had no maid service all week and had to clean our own room everyday. Overall, I would recommend and different stay if you are going to Branson!

Room Tip: If you choose to stay here, upgrade to a larger room on a floor above the first floor. This way you...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Willow Ridge Lodge, responded to this review, 28 July 2014
Thank you for your TripAdvisor review, Stephen. We appreciate your feedback on your stay with us and apologize we were unable to meet your expectations. While housekeeping service is not provided daily, you may request cleaning services as needed. We hope our maintenance team was able to address your squeaky bathroom door as this can certainly be an annoyance. Thank you again for your feedback and we hope to host you again so we may truly exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott's Willow Ridge Lodge

Property: Marriott's Willow Ridge Lodge
Address: 2929 Green Mountain Dr, Branson, MO 65616-3813
Region: United States > Missouri > Branson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Branson
#12 Business Hotel in Branson
#14 Romantic Hotel in Branson
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Marriott's Willow Ridge Lodge 3*
Number of rooms: 414
Reservation Options:
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Also Known As:
Marriott`s Willow Ridge Hotel Branson
Marriott Vacation Club Branson
Marriott Branson

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