We stayed at this hotel last weekend. I'll break my review down into the different areas.
Staff/Check in: I have to say that the staff were very helpful and friendly. The evening front desk worker, Kat, was awesome. She was very willing to help me get directions to some locations and she was really good about treating me like a friend and not just a guest. The housekeeping manager was also friendly and asked if I my room was okay and if I was having any problems.
Room: I have to admit the room was small. As others have mentioned, the rooms did have a distinctive odor and I coudn't figure out where it was coming from. I imagine the renovations they will be doing will take care of it. The bathroom was small and I HATED the soap dispenser on the wall. I would have preferred a bar of soap. We brought our own shampoo and conditioner. The beds were comfortable and there were plenty of pillows. Something that was really weird was that there was no "night latch" on the door. I appreciate this type of latch because we have small children and knowing they can't escape out the door is nice. Every time someone shut the bathroom door I had to check to make sure the room door wasn't being opened. This is the first hotel I've stayed at that didn't have that type of latch.
Pool/Hot tub: You have to remember to get towels for the pool from the front desk. Apparently they have had problems with people throwing the towels in the pool?? The pool was a decent size. It wasn't "postage stamp" like others have said. There are two hot tubs. The chlorine levels appeared okay and the foam on the hot tub was minimal. The pool really needed to be cleaned. There was a green mold/slime on the edge but it didn't come off on your hands or anything so it wasn't awful. The pool is open until 11:00 pm so it allows for decent amounts of time to swim after a busy day. The hotel also has an outdoor pool attached to the "building two" but we didn't use it.
Breakfast: I've eaten at so many hotels and generally breakfast is something thrown together to just say they offer breakfast. This breakfast wasn't a whole lot different. They alternate by days two hot items. They have biscuits and gravy one day then eggs and sausage the other. The problem is that on the biscuits day there is NO protein at all for breakfast. Some hard boiled eggs might be good to have as well to offer some protein. The pancake machine was cool since this was the first time I've seen one. The pancakes come out great every time! It seems that having some fresh fruit such as oranges, apples or bananas would be good too.
All in all, this place was fine to stay at. There are enough hotel and resorts in Branson to stay a lifetime of vacations and never repeat. If you want really cheap you can find that and if you want really expensive you can get that too. The Grand Oaks is perfect for those that are trying to stay in Branson on a budget and don't want to be in a dumpy place.
- Official Description (provided by the hotel):
- The Grand Oaks Hotel Complex, luxury at an affordable price in the heart of Branson. With two buildings to serve you, we boast both indoor and outdoor pools, hot tubs, fitness center and guest coin laundry facilities. Indoor security corridors and elevators make it safe and easy on the traveler. Perfect for seniors, families and romantic getaways with king Jacuzzi and family sized rooms. Hot breakfast served each morning. Onsite ticket agency for your convenience. ... more less
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- Also Known As:
- Hotel Grand Oaks