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Branson Royal Inn and Suites
Ranked #120 of 133 Hotels in Branson
Reviewed 6 October 2013

stayed there 1 nite on oct 5 had a terrible time checking in problem with your hand held computers kept refusing my credit card very embarrassing with an front office full of people got to room found what looked like mouse turds in the bathroom but turned out to be cock roaches eggs stayed awake all nite awake hoping no bugs would crawl on me I need to be compensated for a very bad expience I was in room 111 on oct 5 2013 checked in around 5

  • Stayed: October 2013, travelled with family
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Thank Dianna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m64827bo, General Manager at Branson Royal Inn and Suites, responded to this reviewResponded 22 October 2013

We are so sorry to hear your stay with us at Motel 6 Branson was less than desirable. Our goal first and foremost is customer satisfaction and we strive towards excellence in that area always.
Your front desk experience with your credit card we apologize for. Our guests swipe their credit cards into the reader and sometimes the reader will not accept the card for whatever reasons. My desk clerk should have asked you for another form of payment and I do apologize for that and have instructed them in the future to do so.
As far as what appeared to you as "roach eggs" I am uncertain of. We have the property sprayed once to twice each month and my pest control company stated there were no signs of anything that resembled any eggs or roaches of any kind. Sometimes when it rains as much as it has of late, the Asian beetles become heavy, but we do not serve food and the tree roaches are well out of season.
My front desk clerk stated she called your room and your second room after checking in and there was not an answer, but minutes after that you had come to the front office and she asked if your rooms were okay and you said they were. I am not doubting you by any means of course, but in the future, if there is ANYTHING at all you are not satisfied with or concerned about, we ask that you please pick up your phone and dial 0 and you will find someone 24/7 willing, ready and able to help you and serve you with any concerns or issues you feel you may have. If we are not notified of a problem, we really have no means of correcting it or taking care of it so that you may enjoy your stay with us.
We hope you will give us another chance to enjoy your stay next time you are in Branson.
We Thank You, and more importantly, We Appreciate You...

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68 - 74 of 85 reviews

Reviewed 14 September 2013

we are very happy at our first time at this hotel.
have any problems they are right on it eg. our tv stopped & when i went to the
office & told them they got on the walkie talkie & before i got to my room
the man had the tv out of the room & 15 mins later the new one was in.
love the guest laundry matt right on the premises. love two swimming pools,
one in doors and the other out. had a problem with running out of my pills
& could have them sent to the hotel they said no problem & when the pills came
they delivery them to my room. wow
all the people here are really helpfull & made our stay great.
would come here again.
sharon canada

  • Stayed: September 2013, travelled as a couple
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1  Thank sharon h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m64827bo, General Manager at Branson Royal Inn and Suites, responded to this reviewResponded 16 September 2013

We are so pleased you enjoyed your stay with us at Motel 6 Branson, and we thank you for taking the time to tell us just that.
This is such a beautiful property tucked back a few blocks from the strip, but yet close to all of the action. Our indoor and outdoor pools are a big attraction to those of us who enjoy swimming, and even if the weather isn't cooperating, the indoor pool allows your swimming enjoyment not to be hindered!!
We will soon begin our remodel of the property and we are so excited. The new Phoenix look is going to enhance not only the beauty but the enjoyment for our guests as well.
We thank you for your kind words on behalf of my staff. I truly believe all of my employees have a true heart for customer service and I thank you for letting me know it shows.
Our guests are what keeps us moving forward and without striving to ensure a great stay, a memorable trip to Branson, and a reason for you to look forward to coming back to Branson to see us again, we wouldn't be doing our job!!
We loved having you here with us!! Tell your friends back home to come visit us, and we hope to see you again when you find yourselves back on this side of the Canadian Border!!
Thank you again, it was our pleasure to serve you!!
Blessings and Warm Regards...

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Reviewed 3 September 2013

The Motel 6 property looks welcoming with nice landscaping and flowers, a clean exterior, and very pleasant staff in the front office. Our rooms - we had 3 side by side - were immaculate. We slept like babies which speaks volumes for the quality of the bedding. That was in its self a wonderful surprise, but that was only the beginning of our enjoying the stay!

The staff was to a person, a professional, yet cordial, group. We had never visited Branson to see the shows and celebrate so we needed lots of help. We received information, directions, suggestions, brochures, smiles and laughter in abundance. We loved the staff!

Last but not least we believe this motel is the best place for the money in Branson! Check-in, check-out, service requests of all sorts, were prompt, courteous and accurate. Thank-you Motel 6 for the wonderful Branson location. We are recommending it to everyone!

Room Tip: We had a two queen bed room on the middle floor facing Schaeffer. No problems! The rooms on the othe...
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  • Stayed: August 2013, travelled with family
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1  Thank RLene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m64827bo, General Manager at Branson Royal Inn and Suites, responded to this reviewResponded 5 September 2013

We want to take a minute to thank you for taking the time to brag on us about enjoying your stay here at Motel 6 Branson!!
It is guests such as yourselves, that continue to give us the heart of service with a smile, and we too want to tell you we enjoyed your group staying as much as you did!!
We love our property here tucked somewhat off of the strip--the woodsy atmosphere and the quiet add to the quaintness of our property and we are glad you feel the same as we do.
We enjoy directing groups who have never had the "Branson Experience" and sharing our favorite shows and restaurants--and then listening to them tell us how they enjoyed where they went and what they experienced.
Thank y'all for all of the laughter and fun fun moments--we cherish guests such as yourselves, and we are elated that you will be coming back to visit us here at Motel 6 Branson in November.
You will have so much fun, as it is an entirely new atmosphere and set of shows, weather and fun!!
We Appreciate You, and We Thank You.
It will be a little cooler than the August temperatures you experienced, so bring a jacket, your energy, your friends, and get ready for another great adventure here in Branson!!!
And please do remember: "We'll leave the light on for You"!!

Blessings and Warm Regards until November...

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Reviewed 3 September 2013

Super clean, nice folks,GREAT value. Right in the middle of everything but far enough off the strip. Great access tothe alternate routes. Indoor corridors or outside with both in and outside pool. Beds could be a little more comfortable but not complaining because of the rate

  • Stayed: August 2013, travelled as a couple
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Thank BEN T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m64827bo, General Manager at Branson Royal Inn and Suites, responded to this reviewResponded 8 September 2013

We would like to take a moment to thank you for taking the time to share with us and tell us about your stay with us at Motel 6 Branson.
We are glad you enjoyed your stay and we love Great Folks such as yourself always.

In the next few months, we will begin our complete remodel of the entire property and we are all very excited and we are certain you will be also. Along with the remodel will be, yes, new beds!! :)

We will remain open all year and will be remodeling one floor at a time, so please come back soon and enjoy a few days with us--our holiday season is about to open up and if you have not experienced Branson during the holidays, it is something to behold!!
Thanks again for sharing with us--we look forward to seeing you again soon, and please do remember: "We'll leave the light on for You"!!
We Thank You, and We Appreciate You!!
Blessings...

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Reviewed 31 August 2013

We loved the indoor and outdoor pool options. On the day of checkout, the indoor pool was closed for cleaning; however, they opened the outdoor pool for us and told us we could stay a little past the normal checkout time so the kids could enjoy the pool before we left, which I felt was just simply a great gesture. The kids had a blast so thank you so much! The hotel staff was very pleasant. The rooms were clean, comfortable, and very roomy. This will be where we stay every time we visit Branson.

  • Stayed: July 2013, travelled with family
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Thank slamaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m64827bo, General Manager at Branson Royal Inn and Suites, responded to this reviewResponded 2 September 2013

We are so happy we could be the happy ending to a visit to Branson and we want to thank you for choosing Motel 6 Branson to stay while you were here !!
They say FUN is the best thing to have, and we like to think of all of our guests as family while they are here...
Remembering back to my childhood days of vacationing, the pools at the hotels were always by far the highlight to the beginning or end of every day, so yes, we are a little lenient every now and then when it comes to allowing the kiddos one last splash!!
Thank you for your kind words and we hope to see you back in Branson soon!!
Our fall season opens up the beginning of our holiday season and shows, which are really something to see if you haven't before.
We have a lot of new and exciting things in the works as well as a complete remodel of our property, so don't forget to come back and check us out...
'Like' us on Facebook and keep abreast of all the things going on and of course, please do remember: "We'll leave the light on for You"!!
Many Thanks and Blessings to You...

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Reviewed 19 August 2013 via mobile

We really enjoyed our stay at this property! I am a business traveler but haven't stayed at Motel 6 in years. The main reason for that is I much prefer interior doors at hotels. One building on this property has them!!! Room was clean, well-maintained and the staff was exceptional! Will definitely stay here again!

  • Stayed: August 2013
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Thank Wheels4Him
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m64827bo, General Manager at Branson Royal Inn and Suites, responded to this reviewResponded 20 August 2013

Thank You so very much for choosing to stay with us at Motel 6 Branson!! We are excited to be back in Branson, and very pleased you enjoyed your stay with us.
At this season's end, we will be doing a complete renovation of both buildings. We are really excited and looking forward to all of the great changes and know you too will love the new look.
We will be sporting the Motel 6 / Studio 6 Phoenix look which is state of the art bright colors and sleek chrome, flat screen T.V.'s -- we can't wait to give our beautiful property an entire new look, and can't wait for you to come and check it out.
Thanks for your kind words, I will pass them on to my staff. You are the guests that keep us moving forward with a smile and a heart of service.
We look forward to your next visit with us, and remember: We Appreciate You, and
"We'll leave the light on for You"!!
Blessings and Warm Regards...

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Reviewed 10 August 2013

As a vlogger I've done my best to find the good in all businesses I've visited. This motel 6 just opened so the staff is still being trained and things are still settling. Im sure in future months things will get better. Like all businesses improvement happens with customer feed back. We stay at motel 6's all the time when traveling on the road.

If you plan to stay a night in Branson this may be an option for you. They are pet and kid friendly so you dont get charged for your babies. That being said like all motel 6 they offer no added amenities. You need a phone for an alarm and bring your own soaps. Fridge and microwave are not in these rooms either. So keep that in mind.

Our personal experience.


Pros:
Friendly staff
Indoor pool
kids and pets stay free
Rooms where larger then other motel 6 we've stayed in


Cons:
Room smelled musky so we had to buy air fresheners.
For about the same price you can stay at a mom and pop motel and get breakfast and a fridge.
Location is more toward the end of the strip on the yellow route.
Beds were hard and stiff. Normal for motel 6
Wifi was difficult to stay on. Kicked off most of our three day stay.


For our family having a fridge is key and breakfast is great. So though this hotel was average we prefer a hotel that at least offers a small breakfast and fridge. We will continue to stay at motel 6 chains for overnight but I cant say its a place we'd stay for more then a night. There was nothing wrong with this hotel :) and if you have pets this is your best option!

Room Tip: We stayed in room 405 in the brick building. Room was first floor within view of the pool.
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  • Stayed: August 2013, travelled with family
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1  Thank sm_am_52307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
m64827bo, General Manager at Branson Royal Inn and Suites, responded to this reviewResponded 15 August 2013

Thank you for sharing your visit with us --we are so glad you chose us for your stay.
Motel 6 offers a clean, comfortable room at the lowest national price, therefore, we do not offer amenities. We do however, keep a number of hair dryers, irons and ironing boards, etc... behind the front desk in case you need them.
Wake up calls are easily put in by my front desk attendants, or you may access your own by pushing *40 and following the prompts.
We also offer micro-fridges and microwaves for a fee of $5 per day for both--based upon availability, so keep that in mind next time you are making a reservation with us.
We have 24/7 round the clock front desk available, and I would have wished that you would have picked up your phone and contacted us if your room had a musty odor to it and we would have been extremely happy to have moved you to another room.
We have had 2 weeks of non-stop rain, and therefore that may have been the issue.
Our first and foremost priority, is to make you, Our Guest, happy and to ensure you are enjoying your stay with us however long that may be.
We love our location, as do many of our guests. It is two blocks from all of the action, yet we sit back in a quiet, lovely woodsy atmosphere. Many guests remark how much they love the property.
Regarding our Wifi, a guest had remarked to me upon check out it was the speed of lightening, which made me feel great, as it was a challenge with all of the concrete we had to go through to get it running and operational. This is the first I have heard of anyone having any trouble.
Perhaps it also, was related to the weather, because lightening struck our building, knocking out power, setting off fire alarms and even knocking our electronic door keys out. I apologize for any inconvenience mother nature may have caused us.
Thanks for the positive, we apologize for the negative and hope this enlightens your next visit to know We Appreciate You--You are the reason We Leave The Light On...

Blessings and Warm Regards,

Colleen J. Kirk

General Manager

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Additional Information about Branson Royal Inn and Suites

Address: 300 Schaefer Drive, Branson, MO 65616-3577 (Formerly Motel 6 Branson)
Region: United States > Missouri > Branson
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #120 of 133 Hotels in Branson
Price Range: £30 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Branson Royal Inn and Suites 2*
Number of rooms: 60
Official Description (provided by the hotel):
Motel 6 Branson is nestled in the beautiful Ozark Mountains, conveniently located on Schaefer Drive and just 2 blocks from the action packed 76 Strip. We offer our guests Free Wi-Fi in all guest rooms, a coin laundry facility, and truck parking. ... more   less 
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