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Hilton Promenade at Branson Landing
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Reviews (1,383)
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All reviewsbranson landingfountain viewfountain showparking garagesouth buildingconvention centerlight showself parkhuge bathroomshopping and restaurantsper daylake taneycomovery nice hotelfull kitchennice roombedroom condobed was very comfortable
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Reviewed 11 November 2013

Hotel is located in a perfect place close to food and shopping and very clean. The rooms are really nice. Staff was courteous. The worst part was they had some sort of problem with the Fire Alarm system and it went on and off till after 1am!!! It was miserable and LOUD!! The Hotel did send a certificate for 50% off one night stay the "next" time you stayed but I felt they should have refunded at least one full night at checkout.

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Ray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

We stayed at the Hilton at Branson Landing for its great location! Everything you want is right there at the Landing....but the review is for the actual hotel. Parking is $10@day for self park, or $14@day for valet....which is right nxt to self park. Hmm
We were given a "suite" in south tower...which is in a separate building...I'm guessing "suite" means no tub, shower only, mini fridge, microwave and empty cupboards. Really? Do some ppl actually travel with utensils, cups, bowls etc?
Our room had a great balcony, with the best view of the Landing!!! Which we enjoyed for the first night. Our a/c quit wrking, the engineer explained that it would not be fixed that night, and offered to change rooms. He called the front desk, and was instructed to "send us down".....excuse me? It was pouring rain and the front desk was in a separate building! The engineer did the legwork for us, opened our new room, turned the lights on and offered to carry our bags. Sadly, our new room faced the parking lot :(
The Hilton boasts an upscale steak restaurant, and we came prepared with dresses and heels to treat ourselves. Didn't happen: the restaurant is in again a third building across the mains treat and across the train tracks at the convention ctr. It's still pouring rain, and again, to valet out car is that trek over to bldg number one.
Like other reviewers, I expected more, certainly for the price. The best part of the hotel is it's location......did this Hilton grow too quickly for its managers to handle with that Hilton finesse we look for and expect? Maybe so.

  • Stayed: October 2013, travelled with friends
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1  Thank globalmenu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

When I stay at a Hilton, I expect luxury, but this facility does not offer luxury. I was placed in the South building, which is not connected to the main building that has the front desk and the breakfast restaurant. You have to walk outside in the weather to get to the front desk, to the business center to use a computer, or to get breakfast. The restaurant is not open for dinner. When I asked for the WiFi information to use my ipad, I was told that WiFi access is an extra fee of $9.95 daily.

The room was small, and the closet space was very small. The closet is almost in a triangle shape, with not enough room to hang clothes for a week.

The hotel location is prime; right in the Landing, but also beside the railroad tracks. The best thing about my stay was the staff. Everyone was very nice, but, it didn't make-up for the other inconvieniences. When we called for maintenance to get rid of the yellow jacket in our room, someone came immediately. When I called because the sliding door handle was broken, someone came immediately.

This seemed to be of a Days Inn quality, not Hilton.

  • Stayed: October 2013, travelled with friends
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Thank Hanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

Wow! I wish there were more rooms in the Hilton so we can always stay here when we come to Branson. The beds and rooms were fabulous and the service was top notch! The location was perfect -- right in the great area of shopping and restaurants.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank 2014PamelaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

Highly recommend this hotel. We opted for the Romance Package, which included champagne upon arrival in our room and breakfast the following morning, which we also had delivered to our room! Great good, great service, very clean, very up-to date and the bathroom was very nice.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Shona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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