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Hilton Promenade at Branson Landing
Ranked #28 of 133 Hotels in Branson
Certificate of Excellence
Reviewed 4 December 2013 via mobile

We had a very good experience at this hotel. The rooms were spacious and clean, and checkin/checkout was efficient. The concierge and valet parking attendants were friendly and helpful. We had no issues with waiting too long on our car with valet as some other reviews have mentioned. The fitness room was a nice surprise with various free weights, medicine balls, etc. My only two concerns: The heat/AC in the room would only adjust via temperature setting. It ran all the time and there was no way to adjust it to an auto or fan setting. Second, being seated for breakfast took almost 40 minutes and it wasn't that busy. It pushed us very close to checkout time which is 11am, not 12pm like most other Hilton Hotels.
However, we loved the hotel overall and will be staying here again during visits to Branson.

Stayed: November 2013
Thank oliviadwedel79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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921 - 927 of 1,295 reviews

Reviewed 2 December 2013

Stayed here over the Thanksgiving holiday. My room was a superior queen suite -- very large and clean. Bathroom was very large and clean as well. View from room was great. Right on the Landing, so all kinds of shops and restaurants were just steps away. Front desk staff was very helpful with shows and the valets were very helpful with maps/directions. We will definitely be staying here again!

  • Stayed: November 2013, travelled with family
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Thank BaseballMom19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013

Nice place, convenient to the shops and eating joints on the prominade. I wish I didn't have to type to much to post this review but it requires 200 characters to post which I really wish I didn't even start this review cause I should be working but then again why work when I can post crap like this on a web page...........

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Steven B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

Excellent staff and room. Room was very clean. Had an exceptional good experience. Location is excellent for shopping and nearby restaurants. Would highly recommend this hotel to friends traveling to Branson

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Fred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

this is a great hotel and so easy to get shopping done. I recommend it all the way. not only is it easy access to the boardwalk but the restaurants are just a walk away. And its a pet friendly hotel. We have stayed her twice and will stay again.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Todd T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

Nothing more than I can say besides.... "PERFECT". The stay was wonderful, the people were wonderful, the food was great, the closeness of the shopping, lounges and food was awesome! I then went and spoke to someone in their sales department regarding our wedding and all the sales managers were out in training. I spoke with Katie and she helped me as much as she could but got me to a sales manager quick!

This place has WONDERFUL service!

  • Stayed: November 2013, travelled as a couple
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Thank Natalie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

I booked a room in this hotel back in September. I called the night before our arrival to confirm our room and to let them know we would be a late arrival. Upon arrival I was told they were full and had no rooms and that my reservation was for the Hilton Convention center across the street. I showed the girl at the desk a copy of my confirmation indicating that it was for the Hilton Promenade and also a note about the late arrival. Once again she told me they had no rooms. When I asked her how this could happen, she told me she had no idea. Be careful....apparently a confirmation doesn't mean anything and they put you wherever they want!

Stayed: November 2013, travelled with family
1  Thank Jacomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelScanlan, Manager at Hilton Promenade at Branson Landing, responded to this reviewResponded 23 November 2013

Dear Jacomo,

First of all, thank you for taking the time to leave a review of your recent stay with us at our property. I am sorry to hear that you had a negative experience. At the beginning of every day, our front desk staff goes through a lengthy process to ensure that our guests get the suites that they requested, however, sometimes we cannot honor everyone's request due to guests unexpectedly extending their stays with us. We do apologize for any inconvenience this might have caused you. I thank you for your feedback and hope that the next time you're in town you'll give us another chance and stay with us again!

Sincerely,

Michel Scanlan
Director of Hotel Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Promenade at Branson Landing

Address: 3 Branson Landing, Branson, MO 65616-2390
Phone Number:
Region: United States > Missouri > Branson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Branson
#20 Romantic Hotel in Branson
Price Range: £109 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Promenade at Branson Landing 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
The Hilton Promenade at Branson Landing hotel is located on Lake Taneycomo in the Branson Landing shopping and entertainment district. Our full-service hotel is located in the heart of Historic Downtown Branson and is directly across from the Hilton Branson Convention Center hotel and the Branson Convention Center. We are minutes from the area's 49 theatres, outlet malls, golf courses, Table Rock Lake, Silver Dollar City, Titanic Museum and numerous attractions.Our accommodations will serve your needs whether you are in town for business or leisure. You will have a great night's sleep on our Hilton Serenity Bed package. Our one and two-bedroom condos feature a fully equipped kitchen and much more. Other amenities include spacious workstations with granite counter tops and ergonomic desk chairs, 32-inch LCD flat panel HD TV, wireless high-speed Internet access and much more.Our 24 hour fitness center features a wide assortment of Precor equipment, including a variety of cardio theatre equipment, free weights and machines. Relax in our indoor pool complete with heated whirlpool before striking out on your next Branson adventure. Our 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Wireless high-speed Internet in guest rooms and meeting rooms. 1,898 square feet of flexible meeting space including three meeting rooms. The Payne Stewart Golf Course is only 3 miles from our hotel.Whether your stay at the hotel involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to Branson. ... more   less 
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Also Known As:
Hilton Promenade At Branson Landing Hotel Branson
Hilton Promenade Branson Landing
Hilton Hotel Branson
Hilton Branson
Branson Hilton

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