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“Nice place, very close to the shows”

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Palace View Resort by Spinnaker
Certificate of Excellence
Sugar Land, Texas
Level Contributor
201 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Nice place, very close to the shows”
Reviewed 26 December 2013

We are surprised by the state of the condos. it is clean, nicely furnished, nice kitchen with corian counters, and fairly well stocked. We have 3 bedroom, 3 bathrooms. It is a split plan, so it has 2 full kitchen, and 2 living rooms with 2 fire places. There is TV in every room and DVD players in the living room. The sofas are comfortable, but the beds are just OK. They are not super comfy, but did not hurt our backs after 5 nights (today is our day 6). The ground is nicely maintained and very easily accessible to the main roads. There are elevators, and ramps for the wheelchairs and luggage carts (we did not use it, but I saw another guest using it). It is a comfortable place and fairly quiet resort this time of the year, except for the family on the 3rd floor. They probably have small kids or heavy walkers. We asked the front desk for a courtesy call, but they refused it. They only make those calls during the hours of 10 PM thru 6 AM, but they offer to look for an open top floor to move us into if the noise becomes unbearable. But who want to move after they settle everything in after a night already? So do ask for a top floor condo if you do not wish to take the chance of having a noisy upstairs neighbor. Overall, we very much enjoy the resort except for the upstairs neighbor.

Room Tip: ask for top floor condos to avoid noisy upstair neighbor.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank likecomfort_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billy-AsstGenManager, Manager at Palace View Resort by Spinnaker, responded to this review, 31 December 2013
Thank you for the kinds words. We strive to meet all the expectations of our guests each and every week. Unfortunately we do run into situations in which other visitors are "louder" than most.
You made fine and detailed comments for users of Trip Advisor to review and again we appreciate your words of praise.

Have a fantastic 2014! Happy New Year!

Billy Hayes
Assistant Resort General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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391 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Long Beach, California
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 December 2013

Request building 9 because of the wooded view. Go shopping before checking in. Lots of activities for all ages. I don't recommend buying a time share. Learn to use the phone and hope they answer. They give lots of discount coupons for nearby places to eat is a plus. Give Indian clay Oven on 76hwy.

Room Tip: Building 9
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Stayed December 2013, travelled as a couple
Helpful?
1 Thank Trails4GMZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billy-AsstGenManager, Manager at Palace View Resort by Spinnaker, responded to this review, 10 December 2013
Glad you enjoyed your stay. :)
Regards,
Billy Hayes
Assistant Resort General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taylorville, Illinois
Level Contributor
135 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed 3 December 2013

We just spend a week in a 2 bedroom, 2 bath unit in the newest building. We stayed in building #22 at Palace View Heights. The unit was very nice & large. Both of the bathrooms were large, especially the one in the 2nd bedroom. The beds were very comfortable.

The kitchen was nice & fully stocked. There is also a washer & dryer. Parking was no problem. We had very little trouble with the internet. There a couple of times that we got knocked off, but they were few & far between. I had read on some of the reviews to request a top floor because you could hear the people above you. We were on the 1st floor, but I did not hear anything untill while we were loading the car to leave. Also we were not rushed to vacate the apartment. That has been mentioned in some reviews

One other thing that is nice about the resort is the location. It is not that far from the strip. There was also a pretty view at night of the lights on the strip & of Branson. We had no complaints at all. It is a very nice resort. I would like to return.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mkb607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billy-AsstGenManager, Manager at Palace View Resort by Spinnaker, responded to this review, 5 December 2013
We are all pleased to read your comments regarding Palace View Heights - Spinnakers newest development in Branson, MO. Thank you for commenting on the feedback you have seen online. Your comments do make an impact on future guests decisions to travel to the resort.
We wish you well and hope to see you on another return trip.
Regards,
Billy Hayes
Assistant Resort General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shreveport, Louisiana
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 November 2013

We found the property to be one of the best we have stayed at. The location was close to the action and the information we received from the staff was very helpful. We had read of challenges with the wifi but didn't experience that at all..in fact I didn't drop even once with great speed. We will stay here again on our next trip.

Room Tip: I suggest calling on Wednesday before you come to see what condo you are in. The layout of property...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billy-AsstGenManager, Manager at Palace View Resort by Spinnaker, responded to this review, 26 November 2013
Thank you!
I am very pleased to see that your vacation experiences were positive and that you enjoyed the resort and team. We would love to have you all return in the near future. Please do not hesitate to contact the resort for any special requests prior to your arrival. We love to meet those requests and make your stay more enjoyable.
Regards,
Billy Hayes
Assistant Resort General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smithville, Missouri
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 November 2013

Just returned from a week's stay at Palace View South. We were in Building 9, third floor, which offered a wonderful balcony view of the surrounding trees at the peak of their color. We had a three bedroom unit, which consists of a one-bedroom unit and a two-bedroom unit. This worked perfectly for us, as we had friends visit part of the week, and they stayed in the one-bedroom unit. We all had our private space, but were right next to each other to share cocktails and meals. Have stayed at Palace View several times before, and always enjoy the pools, hot tub, and steam room. They had several activities planned during the week, but we did not participate. Perfect location - off the Branson strip but still close proximity to all the action. Appreciate the convenience of purchasing show tickets at the resort. Will definitely stay here again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2retiredbeachlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billy-AsstGenManager, Manager at Palace View Resort by Spinnaker, responded to this review, 13 November 2013
I have ensured our Resort Team has all viewed your recent comments posted to Trip Advisor. We are more than pleased to see that your vacation was a great experience and only wish the same experience for all our guests.
Upon your next return trip to Palace View Resort, I would highly recommend participating in one of our many on site events. Our BBQ Show Sampler on Tuesday evenings is always a highlight with great Branson Entertainers and delicious food by Rib Crib.
Regards,
Billy Hayes
Assistant Resort General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013 via mobile

The condo was spacious and comfortable. I called 2 weeks before our trip and requested the top floor, because of other reviews. Also asked to be close to the pool area. We received everything we requested.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Judy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billy-AsstGenManager, Manager at Palace View Resort by Spinnaker, responded to this review, 9 November 2013
Success!!!
Nothing is more rewarding than hearing or reading a comment on how the Resort Team met all the requests and expectations of our guest(s).
Really pleased to see that your vacation was pleasant and we sincerely hope to see you all in the near future on a return trip back to Palace view Resort.
Regards,
Billy Hayes
Assistant Resort General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2013

The service was poor both on the side of the Wifi support, the rooms were nice but had some things missing, such as just one lamp for a whole bedroom, which means you cannot see into the closets at night. They require at 10 am checkout time, we were out just at 10, and they let you know it, the room attendants were sarcastic about being out on time and were not professional. That reason alone will make me look elsewhere.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billy-AsstGenManager, Manager at Palace View Resort by Spinnaker, responded to this review, 6 November 2013
The importance of the internet has been expressed to us by our guests on property and your comments have been used as a means to establish an immediate response from our local internet service provider. Just like you home, we are not the internet company and must deal with slow service, bad connections and outages until a resolution is made. We are currently working on this item and it is listed as a HIGH priority at the resort.
The lighting comment you made will also be reviewed during our daily Management Team meeting to discuss a possible solution.
Thank you very much for your comments.
Regards,
Billy Hayes
Assistant Resort General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palace View Resort by Spinnaker

Property: Palace View Resort by Spinnaker
Address: 700 Blue Meadows Dr, Branson, MO 65616-3471
Phone Number:
Region: United States > Missouri > Branson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 73 Speciality Lodging in Branson
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Palace View Resort by Spinnaker 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
This Spinnaker property has all the comforts of home and amenities to help you unwind and relax on your vacation. Located just minutes from the famous Branson strip, you're close to the shows and entertainment, with the Lakes and Ozark Mountains near by. Described by guests as secluded yet close to everything and off the beaten path, location is quiet and relaxing. Palace View Resort was awarded Tripadvisor's Certificate of Excellence for 2015. As a vacation resort, our villas are fully stocked providing you with all your accommodation needs while staying and playing in Ozark Mountain Country. We are here to provide you with a memorable Branson vacation experience. We can't wait to see you, get here soon...! ... more   less 
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Also Known As:
Palace View Resort By Spinnaker Hotel Branson

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