I recently attended a conference at this property. I arrived rather late due to flight problems. Check in was prompt. When I got to my room, it had two double beds, not the king that I reserved. When I returned to the desk, the clerk advised that all the king rooms were gone and indicated that my reservation was for two doubles. When I produced my reservation, he checked again and saw that someone (from the hotel) had changed my reservation. I pointed out my Hhonors diamond status and he located a room. The clerk handled this very well......he was very nice and fixed the problem. I don't know why my reservation would have been changed without my knowledge/consent and I view that as a significant problem.
My room was very nice, well maintained, and had a comfortable bed. It also had a safe and refrigerator. The shower didn't have much water pressure. My only problem was that this hotel sits directly beside train tracks. Trains came through at least 2-3 time in the middle of the night each of the five nights I stayed. The horns were loud and, at times, excessive. This is not conducive to a good nights sleep.
The meeting services were good; however, our rather small meeting was placed in the middle of a large group of girls in dancing competitions. They were loud, spread their costumes throughout the area, and often blocked the common areas with their practice. The staff could have done a better job of placing the smaller meetings at the beginning edge of the convention space so that group could occupy the remainder. The catering service and food were very good.
- Official Description (provided by the hotel):
- The Hilton Branson Convention Center is a full-service hotel connected to the Branson Convention Center in the heart of Historic Downtown Branson, Missouri. The hotel is located across from the Hilton Promenade and the Branson Landing retail and entertainment district situated on Lake Taneycomo. We are minutes from the area's 49 theatres, outlet malls, golf courses, Table Rock Lake, Silver Dollar City, Celebration City and numerous attractions.The guest rooms will serve your needs whether you are in town for business or leisure. You will have a great night's sleep on our Hilton Serenity Bed package. Room amenities include spacious workstations with granite counter tops and ergonomic desk chairs, 32-inch LCD flat panel televisions, and Wi-Fi and much more.Our fitness center featuring a wide assortment of Precor equipment, including a variety of cardio theatre equipment, free weights and machines. Relax in our indoor pool complete with hot tub or visit our outdoor pool. The perfect way to relax after a long day at the Convention Center or after touring many of Branson, Missouri's attractions. Our 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Wifi in guest rooms and meeting rooms. 220,000 square feet of flexible meeting space including 17 meeting rooms and 2 exhibit halls. You can enjoy 18 holes of golf while walking in the footsteps of the great Payne Stewart at the Payne Stewart Golf Course, only 3 miles from our hotel.Whether your stay at the Hilton Branson Convention Center hotel involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to Branson, MO.Travel should take you places. ... more less
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- Also Known As:
- Hilton Branson Hotel Branson
- Branson Hilton