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All reviews gift shop great place to stay shoji tabuchi hot tub waffles room was clean show tickets indoor pool the main strip the breakfast area other hotels stay there again the entire staff staff was very friendly and helpful biscuits and gravy housekeeping staff visit branson
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Reviewed 27 July 2014

Room were clean, nothing fancy but fine for a short trip to Branson. Business center printer was broken and no one seemed to know how to fix it - frustrating for printing show tickets, etc. Desk staff was polite. Dual sinks in rooms were convenient so we could get ready a little easier. All in all a good place to stay with a great indoor pool.

  • Stayed: May 2014, travelled with family
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1  Thank C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue G, General Manager at Best Western Music Capital Inn, responded to this reviewResponded 28 July 2014

Dear C C,

Thank you for choosing the Best Western Music Capital Inn for your stay in Branson. I am very glad that you enjoyed the hotel and the amenities we offer. I apologize for the inconvenience of the business center printer not working during your stay. As it turned out, it was beyond repair and we have replaced it with a new one. Please stay with us again on your next trip to Branson!

Sue Gordy, GM
BW Music Capital Inn

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Reviewed 23 July 2014

Was a great, CLEAN, place to stay. Very quiet also! Had two sinks - one which was located right outside the bathroom so someone could get ready while another was taking a shower. Decent breakfast as far as quick hotel breakfasts go. Sausage & gravy over biscuits was really good. Perfect location - off Hwy 76 but just around the corner so could easily access back routes. Nice pool and hot tub. Would stay there again.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
Thank farmchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue G, General Manager at Best Western Music Capital Inn, responded to this reviewResponded 24 July 2014

Dear Farmchick
Thank you so much for this great review! We are glad you enjoyed your stay in Branson at the Best Western Music Capital Inn. Hope to see you again soon!

Sue Gordy, GM
BW Music Capital Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

The lobby in this hotel was very warm with plenty of places to sit. The lobby bathroom had wonderful hand scrub to use as an extra perk. Pool was clean with lots of towels available. Rooms were clean, and halls were quiet, but having to go get a key for the fitness room was a pain since the lobby was on a different floor than the exercise room. The only serioius negative was the breakfast. Too many people and NOT enough basic food for all. I realize everyone is eating a complimentary breakfast, but when you stand in line for food, then they run out before you get any- it is a waste of your time. We bought bread rolls to eat in the room.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
Thank Johnnie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue G, General Manager at Best Western Music Capital Inn, responded to this reviewResponded 23 July 2014

Dear Johnnie C,

Thank you for choosing the Best Western Music Capital Inn for your Sister Reunion Visit in Branson, Missouri. I am glad that you enjoyed our newly remodeled lobby, but I apologize for the inconvenience you experienced at breakfast. The changes that we made to our lobby greatly expanded the breakfast room seating with the addition of extra tables and chairs which means more people can all eat at the same time. We offer our full hot breakfast from 6:30am to 9:30am every morning to be able to accommodate all of our guests - even when the hotel is full. We have added an additional team member to our breakfast staff and are expecting that will alleviate the problem.

We do keep the key to the fitness center at the front desk for the safety of our younger guests. Fitness equipment is like a magnet to children, and we do require children under the age of 18 to be accompanied by an adult due to the risk of injuries. It is not our desire to inconvenience our guests by any means, and we do hope that you will return to this hotel on your next trip to Branson. Thank you for taking the time to write this review. It is through our guests comments that we strive to improve.

Sue Gordy, GM
BW Music Capital Inn

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Reviewed 17 July 2014 via mobile

Loved this hotel! Room was spacious with fridge and microwave. Beds were very comfortable! Very clean! Pool is very nice too. Breakfast was much better than most. They had biscuits and gravy, sausage, plus all the usual waffles, cereal, fruit. It all tasted good too!

  • Stayed: June 2014
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Thank dannifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue G, General Manager at Best Western Music Capital Inn, responded to this reviewResponded 18 July 2014

Dear Dannifer

Thank you so much for staying with us and taking your time to write this great review! Our staff appreciates your kind remarks regarding your clean room, nice pool, and our full hot breakfast!
Please stay with us again the next time you come up from Arkansas!

Sue Gordy, GM
BW Music Capital Inn

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Reviewed 15 July 2014

Stayed in "Honeymoon Suite" so we could have a couch. Unable to use the couch as there were springs poking thru the back and no cushioning to sit on. We are an older couple so thought it would be nice to be able to go back to room and rest. NOT ....Room was very dated. No pillowtop, sheets were dingy. For the extra price we paid was very dis appointed

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Judy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue G, General Manager at Best Western Music Capital Inn, responded to this reviewResponded 16 July 2014

Thank you for choosing the Best Western Music Capital Inn in Branson to celebrate your anniversary. I appreciate your comments regarding our honeymoon suite with the two person jetted tub and apologize that it was not up to your expectations. It is through the comments that we receive from our guests that we improve! I am glad you brought the couch to my attention as we were unaware that some springs had come loose in the back and we have taken action to have it repaired or replaced as necessary. Our housekeeping department works very hard to ensure that our guests rooms are very neat and clean. You are right that the room you occupied has the older furnishings. We have been undergoing an extensive refurbishment and have recently completed our lobby, breakfast area, and 2 1/2 floors of rooms with new carpet, paint, tile, and furniture. Our Upgrade rooms are next on the list! It is my hope that you will come and see us again if you are in Branson in the future.

Sue Gordy, GM
BW Music Capital Inn

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