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Chateau on the Lake Resort & Spa
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Reviews (2,840)
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1,721
638
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62
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2,262 - 2,267 of 2,840 reviews
Reviewed 4 August 2014

Although the room and bathroom were big, there was nothing special about anything. Check-in was easy but the employee did not have much to say when asked about things to do or where to go to do them. She did, however, continually push all of the available upgrades and required a no response more than once. We ended on the fifth floor with a roof view - fine except for the bright lights that illuminate the side of the building shine directly into the windows. Wifi was free, but quite slow. The bed and pillows were nice and the area was quiet.

Room Tip: Watch out for floor 5, the outside lights are quite bright overnight.
  • Stayed: August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank seoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, General Manager at Chateau on the Lake Resort & Spa, responded to this reviewResponded 7 September 2014

Dear seoc:

Thank you for taking the time to write a review. Your comments are appreciated and where possible will be taken into consideration. A good night's sleep is always important. I am glad to know that our new Serta Perfect Sleeper bedding package along with our new 300 TC sateen sheets, allowed you to have just that.

Sincerely,
Stephen Marshall
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

This place is nice but reminds me more of an Embassy Suites than a "resort." It needs a lot more amenities considering it is on the lake. The pool is nice but small, the marina is adequate but a short shuttle ride away. The restaurant was expensive but had decent food. The room was large and had a nice bed. Overall I would consider this is 3-3.5 star.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
3  Thank thefoxtrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, General Manager at Chateau on the Lake Resort & Spa, responded to this reviewResponded 7 September 2014

Dear TheFoxTrotter:

We certainly do appreciate your candid comments and as always, we will take them into consideration when changes are being made. I am pleased to know your stay was a pleasant one and hopefully we will have the opportunity to welcome you back to the Chateau.

Sincerely,
Stephen Marshall
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

This hotel is basically an Embassy Suites.. The marketing dept. call it something else... You have to drive tk get swimming access to the lake.. Shuttle for boat hire... Staff are excellent but restauraunt situation weird .. Told we didn't have to book for the all day dining style Attium restaurant... Get there and told no tables in this or the a ka carte restaurant... So no service for paying guests!! Staff kindly fed us in the bar... Also bizarre , if you drinking in the bar you have to give a credit card even if you're a guest!! Why!! Anyway rooms are a good size.. Decoration is beyond chintz.. Food, wine good..

Stayed: August 2014
2  Thank mwfewing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, General Manager at Chateau on the Lake Resort & Spa, responded to this reviewResponded 7 September 2014

Dear mwfewing:
As always we appreciate feedback from our guests and your points are well received. Where possible they will be taken into consideration and corrective measures made. Hopefully we will once again have the opportunity of being of service in the not too distant future.

Sincerely,
Stephen Marshall
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

My husband and I decided on a road trip for our anniversary and thought Branson would be a good choice. We booked a Lakefront King Room and was originally put on the 3rd floor in a room without a balcony. I called the front desk and requested a room with a balcony. We were immediately relocated to the 10th floor w/balcony. It had an amazing view. The rooms do need a décor update but the bed was comfortable. (I have read management is gradually updating rooms) We enjoyed the pool every afternoon. There probably could be more lounge chairs and some umbrellas provided. We were given ice water and cold cloths to enjoy each day. We didn't eat in the restaurant so can't address the food. The rooms are a bit pricey but we had a lovely time and wouldn't hesitate to return. I do recommend a stay as the staff were very pleasant and accommodating. It is a beautiful and relaxing place to stay.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank OKCC&H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We stayed at Chateau for first kid free getaway and it was perfect. We chose the "day on the lake" package and a mountain view room. Not sure the price of the room was worth the view, but it was okay. The lake package was fantastic! The picnic lunch had a lot of food in it and Tablerock is a beautiful lake. We also enjoyed sitting out on the balcony by the bar area and enjoying the sunsets in the evening.

My only reason for not giving the hotel 5 stars is that I feel for the price, it should include a refrigerator in your room (they were going to charge $20/day to add one) and the workout room is tiny. We were never able to use it because the 2 treadmills and 2 elepticals were always I use.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank WyattsMomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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