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“Old School”

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Grand Plaza Hotel Branson
Ranked #54 of 140 Hotels in Branson
Lawrence, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Old School”
Reviewed 13 February 2012

No dvd players. Nor could you bring your own, because the TV was about 15 years old, so it was not set up to accept DVD plug. This is 2012 people, hotel rooms should have dvd players or at least specify that you don't. Also, there is no fan in the bathrooms, what is that about?? Anytime my boyfriend used the bathroom he stuck up the entire hotel room. It was stupid. I paid 125.00 a night. No lighting over the jacuzzi. Breakfast was gross. The only good tasting thing offered was waffles, but the line was so long you didn't want to wait. And lets not forget that there are only two elevators and it took 10 min to get on everytime. And parking was stupid. We had to park so far away from the hotel that we walked up 3 flights of stairs in 30 degree weather. Ugh!!! Very dissapointed, will not return. There are too many choices of hotels to have to settle. Especially, for what I paid.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Emilia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandPlazaMgr, Front Office Manager at Grand Plaza Hotel Branson, responded to this review, 6 April 2012
Dear Emilia,
I am very sorry to hear that you did not enjoy your stay with us. I completely agree with you that our TV’s in the standard rooms are very outdated, but am pleased to say that we are slowly replacing each one with a flat screen. They should completely be installed in every room by July. Since you were in a King Jacuzzi room you should have had a flat screen TV in there. If not, I apologize as you must have gotten one of the last rooms that hadn’t been updated yet. We have also updated all of our bedding this month, and I must say we love it!
Thanks to you we are considering getting several DVD players and movies for our guests to rent. Hopefully we can get this going by summer. As for the bathrooms, we are unable to install fans in each room as we are 9 stories high and it has nowhere to go. However, we do have a fan on the 9th floor that is always going and pulls from each room (there is a vent in the bathroom but you can only tell it’s running if you put a Kleenex up to it). I apologize that you did not like the complimentary hot breakfast as we have had many compliments on it. Our elevators can be slow, but that will be the case regardless of how many we had when we are completely sold out, and the same with parking. Being in Branson, the hills are all over, but hopefully we will be getting a golf cart soon to help guests to and from their cars. We sincerely hope that you will give us another chance, and want to thank you for your comments. We value each and every one of our guests and love to hear what we are doing wrong or right.
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (123)
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English first
Parkville, Missouri
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 January 2012

No complaints, we won this at a charitable auction. So like to support businesses that do good things for communities. Room was comfortable, clerk gave us the floor of our choice. the breakfast was plentiful, nice views of Branson. The pool was nice and warm for the winter. Close proximity to everything.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank AMDinMissouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence, Kansas
Level 6 Contributor
181 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 23 December 2011

This hotel, though a little old has all the ammenities you want for a short vacation. The room is fairly standard (701-non smoking) has a mini refrigerator but no microwave. Lots of power outlets, so that's a bonus. Internet is available and quite strong. The rooms have beautiful large windows. Very near(walking distance) to Tangier outlets. Ideal! The swimming pool is wonderful (indoor heated, kids loved it) but the jacuzzi could have been better. Cookies provided on check in. Breakfast is ample. The scrambled eggs were good (according to my son who is a scramble egg connoisseur :)
The shower is strong and powerful too. A plus! Bring your own soap as the ones supplied by the hotel melts away too fast.

Room Tip: Get a room facing the outlets
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  • Stayed December 2011, travelled with family
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Helpful?
Thank sarahtham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma
Level 6 Contributor
125 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 December 2011

We were very pleased and satisfied with our stay at the Grand Plaza. The beds were comfortable and the room was very clean. They gave out free cookies at check- in which were delicious. The young lady at the front desk was very friendly. The free breakfast was plentiful with lots of choices, hot and cold. We would definitely stay here again.

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
1 Thank obitwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lafayette, Louisiana
Level 5 Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 November 2011

This was our second stay at the Grand Plaza in Branson and I was fairly pleased with our stay. Check in was not very pleasant - the young man checking people in was not very friendly and did not seem to care much for people who were not with a "bus group." He seemed to be in a rush to get rid of me at the desk. Our room was large - we had the family suite and it was very clean. The beds were o.k. but the room definitely needed more chairs. The bathroom in the back bedroom was extremely small. Room needed better lighting. All in all the room was comfortable - maybe because we were so tired from each day's activities. Housekeeping in the early morning were a bit noisy in the hall. Parking was problem as each night after returning to the hotel, I had to park quite a distance and walk up quite a number of steps - never was a spot available close to the doors. It seems like this hotel caters mainly to bus tours. They were helpful in setting up tickets for several shows for us to see - the vouchers were ready when we checked in. I suppose that I would stay again.

  • Stayed November 2011, travelled with family
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Helpful?
1 Thank CajunKimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 November 2011

This hotel was recommended by AAA Travel through connections they have in Branson.

Supposedly this was one of the best three star hotels in Branson. I was present when the AAA agent made the reservations. She specifically told them we had just gotten married. The room we got was next to vending and the elevator! We didn't ask to be moved because overall it was tolerable.

The place was clean for the most part and the staff was friendly. There was no fan in the bathroom and the air vents had dust.

The guests were 90% Seniors which was o.k. for us. There was a restaurant on site. We ate dinner there the first nite. The portions were hearty but the food was just o.k. A hot breakfast is included, but is very salty, overcooked, and greasy. We decided to have breakfast elsewhere after the first time.

Checkout time was 11:00 a.m. At around 10:50 a.m. I went to move the car for easier loading of our luggage. When I go back to the room three minutes later, the key cards no longer worked. I had to knock on the door for my husband to let me in. Nothing like saying it's time for you to get out of here (some minutes early).

Was it a terrible experience--NO, however, it was nothing special either.

Room Tip: Make sure you are not by the elevator.
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  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
1 Thank MRG1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 October 2011

After five years of staying at the Grand Plaza I still have nothing but good things to say.Clean ,nice people,good breakfast comfortable.

  • Stayed October 2011, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank mopsey50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Plaza Hotel Branson

Property: Grand Plaza Hotel Branson
Address: 245 N Wildwood Dr, Branson, MO 65616-2193
Region: United States > Missouri > Branson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 140 Hotels in Branson
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grand Plaza Hotel Branson 3*
Number of rooms: 200
Official Description (provided by the hotel):
Just off Branson's Highway 76 Country Music Boulevard, this country-style, 10-story hotel is a mile from the Titanic Museum and White Water Branson water park. Casual rooms with contemporary furnishings feature free Wi-Fi and cable TV. Some have whirlpool tubs, minifridges, microwaves and coffeemakers. Suites add pull-out sofas. Children under age 17 stay at no charge with parents.Parking and a complimentary breakfast buffet is included. Other amenities consist of an indoor pool, a hot tub, a fitness center and a games room. A restaurant serves modern American cuisine, and a bar offers panoramic views of the mountains and the city. ... more   less 
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Also Known As:
Branson Grand Plaza Hotel
Grand Plaza Branson

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