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“Housekeeping issues”

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Embassy Suites by Hilton St. Louis Airport
Ranked #3 of 11 Hotels in Bridgeton
Peoria, United States
1 review
“Housekeeping issues”
Reviewed 20 June 2014

As we were preparing our family to check out, the housekeeping staff became somewhat of a nuisance as they began knocking on the door approximately every 10-15 minutes. When we walked out the door, the housekeeper was standing outside the door waiting for us to leave. Also, the glasses in the suite were absolutely FILTHY! They were covered in fingerprints, lipstick, what what appeared to be the remnants of the last beverage. THIS IS UNACCEPTABLE, UNSANITARY AND POTENTIALLY DANGEROUS!!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Marissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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946 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Baltimore, United States
1 review
Reviewed 16 June 2014

My stay at the Embassy Suites was again business as usual. I always stay at this hotel when on business in the area and don't plan to change. the evening reception was spot on for the after work buzz. the breakfast was also tops in the morning. convenient to the airport and quick in and out. Only con is distance to more social areas such as downtown. After a few drinks the distance is too far to drive.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Liskeard, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2014

Excellent Service! I did have help on anything I needed. the reception downstairs and the evening drinks were great. Breakfast gave everything you could want and more. I have stayed here many times and plan many times in the future

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 June 2014 via mobile

We were very pleased with our room at this Embassy suites. Everything looked newly updated. I did not hear any noise from airplanes or people in neighboring rooms. It was quiet and peaceful. Breakfast on a busy Saturday morning at 7:30 am was a bit chaotic and crowded. There was not enough seating and my family had to split up and sit at different tables. If I were there again, I would try to eat earlier or much later. Overall it was a great value.

Stayed June 2014
Helpful?
1 Thank Teresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providence, Rhode Island
Level 6 Contributor
445 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 15 June 2014 via mobile

The hotel is extremely convenient to the airport, is completely remodeled, and very tastefully done, and is one of the best sound proofed airport hotels I have ever stayed at. Whether you're on an overnight, or visiting St. Louis for a while, this hotel is well worth a stay. The amenities are excellent and the knowledgable staff is always there to assist you. You will definitely enjoy you stay. My stay included a trip over to Maryland a Heights and even that was just a short drive away. For any frequent traveler, you will not be disappointed. And best of all, it is very reasonably priced.

Stayed June 2014, travelled with family
Helpful?
Thank hll333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

I have stayed here twice and I will never stay elsewhere when in St Louis. Great price, great room. Comfortable, exceptionally clean, great food. Wonderful staff. It was a great weekend. I have stayed several other places in St Louis but I won't now. After staying at this hotel, the other's don't measure up.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHILLIPSBURG
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 June 2014

Very friendly staff. Nice room, reception and breakfast. Little difficult to get to from the South. Entire staff needs to be able to explain how to get there. Easy access to I-70 and down town. Would definitely recommend this hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank HerderKansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton St. Louis Airport

Property: Embassy Suites by Hilton St. Louis Airport
Address: 11237 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Phone Number:
Region: United States > Missouri > Saint Louis > Bridgeton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 11 Hotels in Bridgeton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Embassy Suites by Hilton St. Louis Airport 3*
Number of rooms: 159
Official Description (provided by the hotel):
The Embassy Suits St. Louis Airport hotel is located just two miles from Lambert International Airport. Located in Bridgeton, Missouri with easy access to St. Louis. Guests can enjoy two-room suites, complimentary cooked-to-order breakfast, nightly Evening Reception with complimentary drinks and on-site restaurant, Anne Morrow's. ... more   less 
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Also Known As:
Embassy Suites St. Louis - Airport Hotel Bridgeton
Embassy Suites Bridgeton
Bridgeton Embassy Suites
Embassy Suites By Hilton St. Louis Airport Saint Louis/Bridgeton, MO

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