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“Good place to stay for park and fly”

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Crowne Plaza St Louis Airport
Ranked #2 of 11 Hotels in Bridgeton
Columbia, Missouri
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good place to stay for park and fly”
Reviewed 11 December 2012

This is also my new favorite for Park N Fly. The staff is efficient and friendly, and went out of their way to be to helpful and understanding with the renovation in progress. TGI Friday isn't great for a vegetarian, but OK. I felt safe leaving my car there for 10 days and the shuttle service was very efficient.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank LouiseP81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager09, General Manager at Crowne Plaza St Louis Airport, responded to this review, 19 December 2012
Thank you for staying with us! Our TGI Friday's does have a great supplement to the menu that let's you know what choices are good for those on special diets including gluten free, diabetic, etc. The brand is also coming out with new vegetarian choices very soon!
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546 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
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English first
Columbia, Missouri
Level 5 Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 26 November 2012

We started using this hotel as a Park N Fly when traveling out of St. Louis in 2003, and it has become our favorite hotel. The first plus about his hotel is that your Park N Fly days are not limited. In October, we completed a twenty-two day trip and paid nothing extra for the parking! This is the place that cruisers need to use when doing a Park N Fly! Besides the liberal parking allowance, what makes this place so great are the staff people who work at the hotel. From Jerry the manager to Angela in accounting, all the staff are fabulous to the hotel guests. Over our nine year period, we have not had one problem with anyone at this hotel. They are more than friendly. They go above and beyond to make sure that whatever you need is handled. One example was a return late in the eveing from a lengthy cruise. When we loaded the car and tried to head for home, we found a dead battery. I returned to the front desk to ask for help in locating a tow service nearby and was told that maintenance would be right with me. In about two minutes, here comes the night man with a hot box who jump started us with no charge. I hope the tip I gave him showed our true appreciation for this wonderful service. The shuttle service to and from the airport is complimentary and it is excellent. The hours go from very early in the moring until the late PM, and upon return, we have never had more that a twenty minute wait. This is just a great place to stay, and we use this hotel anytime we visit St. Louis. As an additional note, the hotel provides free shuttle service to the Metro which is the only way to go to and from a Cardinal ballgame.

  • Stayed October 2012, travelled with family
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Helpful?
1 Thank MICHAEL W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager09, General Manager at Crowne Plaza St Louis Airport, responded to this review, 6 December 2012
Thank you so much for your wonderful letter! Our team here at the Crowne Plaza truly cares about our guests and your letter will mean so much to them. I will be sharing it with the whole team here at our annual holiday party coming up soon. We look forward to seeing you here again!
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Delaware, OH
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 November 2012

The hotel is currently being renovated and should be wonderful when completed. I had a remodeled room and was very comfortable. The staff are helpful and efficient. The on-sight restaurant for lunch and dinner is TGI Fridays. I planned ahead and had a gift card. The catering for the banquet i attended was excellent.

  • Stayed November 2012, travelled solo
    • Value
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Helpful?
1 Thank BV79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager09, General Manager at Crowne Plaza St Louis Airport, responded to this review, 6 December 2012
Thanks for the great review! The renovation is almost complete, and we can't wait to show off our beautiful new hotel!
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Du Quoin, Illinois
Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 20 November 2012

Excellent choice for St. Louis flights. Nice remodel... great staff...great upgrades... free park and fly!!!! Our new favorite!!! What a great value and comfy, cozy stay!!! What more can I say.........

  • Stayed November 2012
    • Value
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    • Rooms
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Helpful?
1 Thank mommamara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blacksburg, Virginia
Level 5 Contributor
88 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 November 2012

This hotel is undergoing a significant renovation, which wasn't a big problem with the business meeting I was attending. The shuttle driver was totally disconnected to the patrons. He never got out of the van at the airport and at the hotel when we arrived on evening of 10/29. The departure driver was much more accommodating and courteous. Others in the group had to take a taxi to the hotel as the shuttle never arrived after 45 minutes of waiting. Staff was mostly very courteous. Food was average at best. Breakfast buffet was cold and rather unappealing. Rooms were clean and well appointed.

Room Tip: Didn't seem to matter. Rooms were very quiet with no hall or outside noise even close to airpor...
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jersbikr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grapevine, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 November 2012

After reading other peer reviews, I will have come to the conclusion that the Crowne Plaza shuttle sucks!! After arriving at the airport around 9:30 AM........(drum roll please) the shuttle finally arrived to pick at approx 11:30!!!!! That's some BS!! Not to mention it was cold!

  • Stayed November 2012, travelled solo
    • Service
Helpful?
2 Thank Jacob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Illinois
Level 5 Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 November 2012

The hotel is undergoing a significant remodeling but the noise isn't a problem. The free parking is really great when one is gone for a long time. We found the variation in room prices confusing. We went from $ 170--$95. When asked, we got a no answer answer. So better check more than once.

  • Stayed October 2012, travelled as a couple
    • Value
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Helpful?
Thank deyurdin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager09, General Manager at Crowne Plaza St Louis Airport, responded to this review, 5 November 2012
Hello and thank you for taking the time to write a response. Our rates do vary. When the hotel is slow, we offer discounts and lower rates. And with the renovation that has been going on, there have been times we felt we needed to lower the rate because of the inconvenience to our guests. I hope you came out on the winning side of that!!
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Additional Information about Crowne Plaza St Louis Airport

Property: Crowne Plaza St Louis Airport
Address: 11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Phone Number:
Region: United States > Missouri > Saint Louis > Bridgeton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 11 Hotels in Bridgeton
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
Crowne Plaza St Louis Airport Saint Louis/Bridgeton, MO

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