Chose hotel due to location near airport. Located on main road but access is limited and very difficult to navigate. You have to exit, take a back road to another back road and come around on the back side of the property.
The beds were poorly made (all of the sheets and blankets touching the floor on one side). The room was filthy! There were toenail clippings on the floor next to the night stand, and the room had obviously not been vacuumed.
The hotel is old and has been poorly maintained. The corner of our first floor room had significant water damage on the wall and the floor. The carpet was stained.
The restaurant on the premises served breakfast, lunch, and dinner according to their literature. In reality, it was a sports bar. When we tried to get dinner, the choices were prepackaged sandwiches or frozen pizza! There was an Indian restaurant in the next building which was OK and the service there was good. If you don't do spicy food you were out of luck.
The staff was reasonably friendly and we were able to get an early shuttle to the airport. We left too early to eat their continental breakfast.
We had to turn in our rental car the evening we stayed. The hotel was unwilling to pick us up at the car rental facility, so we were forced to take the car shuttle to the airport, then call the hotel and take their shuttle back to the hotel. This made a 10 minute procedure take nearly 45 minutes.
There are many other hotels more convenient to the airport and local restaurants than this one. I would not recommend this hotel to anyone.
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- Also Known As:
- Best Western Airport Plaza Hotel Bridgeton
- Best Western Airport Plaza Inn And Conference Center
- Best Western Bridgeton
- Bridgeton Best Western
- Airport Plaza Inn & Conference Center Saint Louis/Bridgeton, MO