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“Isle of incompetence”

Isle Casino Cape Girardeau
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Attraction details
Owner description: Isle Casino Cape Girardeau is a state of the art gaming and entertainment destination located in historic Cape Girardeau, Missouri. The casino offers approximately 900 slot machines and 21 table games including roulette, craps, blackjack and poker. Extend the action with exciting promotions, entertainment, and five restaurants to tempt your palate. Get winning!
Reviewed 28 May 2014

About 10 pm on a recent Friday night, a whole quadrant of the machines went off-line. While you could play by inserting money into the machines, they would not accept vouchers. The cash kiosk machines also would not accept vouchers. Every time you wanted to switch machines, you had to cash out and take your voucher to the cashier. Also the machines would not recognize your players card, so basically we played for 3 hours without earning any play credit. I did inform casino staff several times about the problem and was told they were aware and working on bringing the system back online. When I asked about the play credit I was loosing, they offered me an iSLE t-shirt -- Really? The problems persisted for at least hours (we finally left out of frustration at midnight). In over 3 hours on a Friday night they didn't have techs available to fix the system. Unacceptable!

1  Thank Anola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (164)
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120 - 124 of 164 reviews

Reviewed 11 May 2014

This is a smaller casino...but fun...and we won...so we enjoyed it.
Also fairly easy to find and get to.

Thank Julie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

First of all,the casino offers shuttle service to and from the area hotels.We missed it and would have had to wait another hour so we just went ahead on our own,but it's good to know that shuttle is available.The casino is small and I liked it.Sometimes the bigger ones are just overwhelming! It had a nice selection of slots and I actually won a little bit! We didn't eat at any of the restaurants,but maybe next time!

Thank bobarb4853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

The best buffet in town. Huge selection of food and courteous service. The price is very reasonable, especially the lunch buffet which starts at 11am.

Thank myvelcro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

Nice casino, the layout if very nice - not too conjested yet not so spread out that it takes forever to get from one end to the other. They have their buffet - an awesome value by the way - seperate from the casino area so you can enjoy your meal. They have some wonderful restaurants and bars inside. The Lone Wolf is a lot of fun and offers free bands/concerts on the weekend.

Thank Tamara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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