I had some concerns about staying here after reading some of the reviews. Overall, it didn't live up (down?) to my worst fears (smoke, bugs, hair, over-charging, etc.), but I'm not sure I'd choose to stay here again.
First, the good: convenient location close to interstate and Chesterfield Valley athletic complex, shopping, and restaurants. Breakfast was passable, parking and laundry room were adequate, and it was nice to have a fridge. Staff was pleasant (although we had very little contact with them) and we didn't experience any issues with reservations or billing. The price was ok for what we got, but not a great bargain for 3 nights. So, could be worse--nothing specific to complain to management about.
However, and maybe this is because I usually stay at a couple of other brands, I wasn't very comfortable here (no, I'm not a snob--I'm too much of a cheapskate and use points whenever I can at the other brands). There was a strong smell of fabric softener sheets in the lobby. Not like someone was actually doing laundry, but like they were using them tucked into the furniture to try to de-mustify the area. For me, overwhelming air freshening attempts send up a red flag (but maybe I would have complained more if I had smelled what they were trying to mask).
Everything was somewhat dingy, and I really, really wanted some spray cleaner and a roll of paper towels to wipe down the elevator button panel! I am not a neat freak, but I am a little leery of things that look as though they haven't been cleaned in weeks (dealing with the elevator would take all of 30 seconds--why not check it a couple times a day? Even once a day? Doesn't the housekeeping crew take the elevator and notice how disgusting it is?) . There was a slight stale cigarette smoke smell in the hall, but not in the room, so it didn't really bother me.
In our room, the only real (but relatively minor) annoyances were with lighting. The sink mirror light was dim and the bathroom fan was loud, as others have mentioned, but using the timed heat lamp in the bathroom let us avoid the fan noise. There wasn't a specific issue with cleanliness (maybe the tiniest amount of mildew on the edge of the shower curtain), but it just really didn't FEEL clean. I didn't want to touch anything, and I'm usually not that way. Maybe it's not fair, and maybe it was influenced by the other things I saw outside of the room (or the dim lighting!), but I mention it because it's unusual for me, and because it's something that might be fixed by paying attention to those seemingly unconnected details (like the elevator!). So, a little dim, a little dingy and worn, but not the worst place I've ever stayed.
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- Also Known As:
- Comfort Inn And Suites Chesterfield
- Comfort Inn & Suites Chesterfield Hotel Chesterfield
- Comfort Inn Chesterfield
- Chesterfield Comfort Inn