I stayed at the Hyatt with my granddaughters and friends on March 15, 2014. Four little girls, all under the age of 10! I was pleasantly surprised! We were immediately greeted upon entering the hotel by a staff that was pleasant, willing to help, and assisted us with our every need. The rooms were immaculate, as was the eating area. Breakfast was amazing and I want to commend your staff on their professionalism. Every single employee we met, whether in the entry, on the floor or at the front desk, made sure to make eye contact and spoke to us. Of course my granddaughters were most interested in the pool and Darren had a smile on his face and was friendly to all. Having traveled extensively, I wish all front desk staff were as accommodating and friendly as Annette. She made our stay so enjoyable.
The Hyatt is conveniently located within walking distance to the American Girl in the Chesterfield Mall - so all your American Girl lovers will LOVE this hotel!! They catered to our girls' every need.
Once again, I commend the Hyatt and their staff on making our stay a memorable experience. I would HIGHLY recommend The Hyatt to my family and friends!
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