This is a lovely, newer hotel with nicely designed and decorated rooms. Very functional and great use of space. Love the larger bathroom with walk-in shower and pocket door. Room had a very comfortable bed. Having said that, their housecleaning is basically nonexistent. They only empty wastebaskets and pick up used towels, but no replenishment of fresh towels, drinking glasses, making the bed or any actual cleaning in the shower or bath. I stayed for 6 nights and there was no cleaning at all on 4th night. Had to make several calls to front desk to get fresh towels. Worst service and housekeeping I have ever experienced. I'll go back to staying at the Drury Plaza next door from now on.
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