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“Great location, good value, need more staff for check-in”

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Hyatt Place St. Louis/Chesterfield
Ranked #2 of 14 Hotels in Chesterfield
Certificate of Excellence
Long Grove, Illinois
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great location, good value, need more staff for check-in”
4 of 5 bubbles Reviewed 26 July 2014

This is a new hotel (less than a year old) just 15 minutes from my house. We stayed here when my house was under repair. The hotel itself has a unique type of set up, with the front desk person also in charge of the bar and snack area. This allows you to know the people a little better, but it can make for a long wait when doing either (checking in or getting a drink). I waited for quite a while to get a Sprite for a sick kiddo upstairs because the front desk was checking in a guest and the other team member was on the phone (not a couple of minutes, but the entire check in process of 10 minutes).

The room was extremely clean, large, and had a very smart setup with their sofa bed. It had a L-shape, so all 4 family members could sit on the sofa and watch TV without feeling crammed. (Not comfortable enough for adults to sleep on, but would be fine for 6 and under).

The only real issue with the room was that the bathroom door had a funny placement. Anyone going into the bathroom needed to make sure the door was shut fully or whomever was on the bed could see EVERYTHING. Also, the door was frosted, so if you ever leave the light on in the bathroom for little kids, it felt more like a neon light than a night light.

The breakfast was a full hot breakfast, and luckily, they had gluten free options for me. The staff (2 for breakfast attendants) were very friendly and willing to get food from the back (great for anyone with allergies).

The pool area was fully stocked with towels and the entire deck was spotless. The mall is within walking distance along with multiple restaurants. (I personally recommend Edgewild-- great departure from the normal chains.)

If you are in the west county/Chesterfield area of St. Louis, this would definitely be a great option for business travelers as well as families.

Room Tip: Our room was close to the elevator, but we never heard any hallway noise.
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank HelloSweetie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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362 reviews from our community

Traveller rating
    256
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    15
    7
    6
See reviews for
181
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73
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Santa Clarita, CA, USA
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

For a family of three adults and three children traveling across the United States, this was our best stay. Breakfast consisted of the usual breakfast fare PLUS breakfast bagel half that included egg, ham, cheese, and spinach. Very fresh and delicious. I would recommend this place to all families visiting the St Louis Arch. Two queen beds with a sitting area fold out couch.

  • Stayed July 2014, travelled with family
    • Location
    • Service
Helpful?
Thank Robyn49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Royalton, Ohio
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Took the family to St. Louis for three days. Hotels that weekend were all around $200 a night. Or, it was a Travelodge type place. So, we decided that if we have to get in the van to dricve at all, that we would go a little further for a nice hotel. This place was AMAZING! Newer. Décor so awesome and modern. Rooms were HUGE and very spacious for family of 5. The breakfast was to die for. Especially Friday morning. The breakfast egg sandwiches with avocado and special sauces or the bacon and cheese sandwich...I could go on and on. Kudos to the chef (you could tell they were freshly made). We were sad to find out that Sat and Sun morning just had scrambled eggs. Normally, we'd be thrilled with all the choices, and cut up fresh fruit and granola, yogurt, bagels, sausage and eggs, but after the breakfast sandwiches, I have to say it was a little bit of a let down. We were not at the hotel much since we spent all the days and nights in St. Louis, but to go unwind at the end of the day and have a large hot breakfast in the morning, it was so worth the price. Hotel is located in an upscale suburb right in lot with Target and a ton of other stores and across street from mall. Lots of shopping and food options if you are hanging out at hotel during the day. It was about 15-20 min to downtown St. Louis. Parking was covered and free. If I went to St. Louis again, I would definitely stay here!!!! Top notch service, quality, and amenities for an affordable price.

Room Tip: We were on a low level room and a delivery truck did wake us up with it's endless "back up...
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  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank croppingfool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blue Bell, Pennsylvania
Level Contributor
217 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 21 July 2014 via mobile

We had a Pleasant stay in this modernly simply decorated high rise. Comfortable, wifi, flat screen TV, modern bathroom. Buffet breakfast and underground parking included. Convenient to a small mall and many restaurants. Staff was pleasant with quick check in. Signage directing you to front of hotel could have been a bit more clear.

Stayed July 2014
Helpful?
Thank Rick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
114 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Great new Hyatt Place in Chesterfield MO. This is a very clean & comfortable hotel with all newer everything. Beds are VERY comfortable and the rooms have everything you need to feel relaxed.

Breakfast was always a treat for the mornings I was there, many hot, cold and healthy choices. Fitness facility was perfect with many cardio machines and free weights. Many parking options as there is a parking garage underneath the hotel that is shared with another hotel but it was never packed. Many bars and restaurants in the area, most you have to drive to.

This is a perfect hotel for any traveler or family. I would highly recommend this property to anyone and I will stay here again.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cweld5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wichita Falls, Texas
Level Contributor
301 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

This is a new Hyatt Place property, and in a great location next to the Chesterfield Mall. The HP is located right off Hwy 64, it is walking distance to good shopping and several good restaurants. The property is clean, the staff is first rate and a great property for only 5k Hyatt Gold Passport points.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelnow39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osage Beach, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

We stayed here for several nights. We ended up with the ADA room which was great for our toddler to run around in. VERY large space. Bathroom was great with a separate vanity outside of the bathroom itself.

Pros:

-Room was huge
-Beds were comfy
-Separate bathroom from vanity
-Staff was very friendly
-Seemed quiet to us
-Location
-LOVED having a couch in the room with a table
-PRICE
-Clean

Cons:

-Breakfast was sub-par but free.
-Cleaning service did not bother to clean our room while we were out for the day (Which was a shame because I left money for a tip. I ALWAYS leave money for a tip. I even tip front desk if they let me check-in early) Which left me running to ask for clean towels and such.

We would most definitely stay here again!

Room Tip: Ask for the ADA room if you have little ones, the extra space is great.
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  • Stayed March 2014, travelled with family
    • Value
    • Service
Helpful?
Thank LOTO7923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place St. Louis/Chesterfield

Property: Hyatt Place St. Louis/Chesterfield
Address: 333 Chesterfield Ctr, Chesterfield, MO 63017-4801
Phone Number:
Region: United States > Missouri > Chesterfield
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Chesterfield
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place St. Louis/Chesterfield 3*
Number of rooms: 145
Reservation Options:
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