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“Kids and dogs, this is for you!”

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Drury Plaza Hotel St. Louis Chesterfield
Ranked #2 of 14 Hotels in Chesterfield
Certificate of Excellence
Reviewed 2 November 2013

We had never stayed at a Drury before, had old friends living in this suburb of St. Louis. We were pleased with the level of room amenities - soaps, towels, coffeemaker, comfort of the bed, sun-blocking, noise-cancelling drapes. The pool and spa looked clean. This is a newer Drury, so everything is fresh. We felt we paid a reasonable price for a suite with a King and a pullout couch We are an older couple and were on a high floor away from the family crowds. Highway/city accessibility is great. Best feature was the buffet breakfast and early evening buffet meal as part of the room price. We're not big eaters, and this allowed us two meals at the hotel without having to search out a restaurant. If I had youngsters in tow, this would have been ideal! There is a shopping center with several chain restaurants with bar service behind this hotel. Heard from a couple of folks with dogs that they were recommended to come to this place from other hotels where the dog thing just wasn't working out. Don't know if there are size restrictions on dogs. The check-in/check out was reasonably speedy, considering the crowd staying there. There were a couple of sizable wedding parties staying there our weekend. Except for the light-flashing fire monitor near the bed, which made it hard to sleep, the Drury hotel met all our expectations of a mid-range hotel. If you find downtown and Clayton booked out on your next stay in St. Louis, this hotel is a nice option.

Room Tip: Without children, ask for a high, quiet floor.
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  • Stayed: October 2013, travelled as a couple
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1  Thank toughcritic40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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388 - 394 of 585 reviews

Reviewed 30 October 2013

We stayed four nights during the World Series. Everything about the stay was great. the front.desk check in and services were very accommodating. The room was very comfortable and clean. The hotel itself is located close to many attractions and restaurants Breakfast and evening snacks and drinks are icing on the cake. .

  • Stayed: October 2013, travelled with family
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Thank SublimityCharlie50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

This was our first time staying at a Drury. We wanted a hotel that was easy access to everything, City and West County, and this was a great choice (64/40 wasn't too busy this trip!). The rooms were very clean. The only thing I would change is they need updated shower heads and I'm not a big fan of industrial size soap dispensers on the shower wall. However, everything else was nice & neat. The breakfast had a lot of selection and we enjoyed our stay. Would definitely stay here again.

  • Stayed: October 2013, travelled with family
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Thank 563ew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

We were looking for a nice hotel that wasn't too far from the ballpark. The room was clean and the bed was very comfortable. The staff was very friendly. We were not there for the evening snacks, but it looked like you could make a meal out of it. We did get the breakfast in the morning and it was very good. Lots to choose from. The only complaint I had was the deadbolt lock would not work in our room and the phone said it had a message on it but when I called down to the front desk they said there was no message. She tried to turn the red message light off but was unsuccessful. Had to put a towel over the light so we could sleep.

  • Stayed: September 2013, travelled with family
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Thank Connie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013

We were looking for a quick get-a-way in this area and are very glad we chose this hotel. The hotel and our room were clean and the employees went out of there way to be friendly. The evening snacks and drinks were excellent. There was a wide assortment of food items as well as a variety of drinks that are included in the price of your stay. There was plenty of room for sitting and relaxing and just winding down. Our room was quiet and very comfortable. We prefer individual packets of toiletries instead of the filled compartments that were on the wall of the shower with soap, shampoo, and conditioner. The parking garage was very dark with low levels of lighting throughout but had no problems because we had a parking space close to the entrance. The morning breakfast was typical of Drury Inns but noticed that they seemed tastier than some.

  • Stayed: October 2013, travelled as a couple
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Thank Ron868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2013

I had never stayed at a Drury Plaza or Drury Inn before, and was a little reluctant about the hotel but selected it because of its location (close to the mall; near where our family event was). I was not at all disappointed. I travelled with my son and we got one room for three of us with two double beds. The double beds were very ample and comfortable. The room was sort of a typical US hotel chain room, but very quiet. The breakfast and evening snacks really make this a nice hotel with kids (but my son was upset about no bacon!) We had a party room for the family to get together in the basement (about 20 of us there). Great rate, great location, good room - not much to complain about except... the service was just OK. They did not clean up very well during the meals in the common area and, since there were a lot of kids at the hotel, it did get a little messy. Otherwise, it was a very nice, average hotel with very good value.

Room Tip: Not on the 2nd floor. There is a two-story atrium to the lobby and noise carries from the lobby dow...
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  • Stayed: September 2013, travelled with family
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Thank Jim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, Manager at Drury Plaza Hotel St. Louis Chesterfield, responded to this reviewResponded 22 October 2013

Thank you very much for taking the time to write a review of our hotel. We appreciate comments from our guests to help us improve our service. It bothers me greatly that we did not provide the standard that you deserve and that our guests have come to expect from us. We pride ourselves on excellent customer service, spotlessly clean rooms and a wide variety of complimentary amenities that we hope will enhance your stay. I sincerely apologize for your experience and would truly enjoy the opportunity for us to show you how good we can be.

Please contact me at the hotel directly so we can discuss your recent stay and make it right.

Thank you,
Mica Biesiada
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2013

I love staying here. The beds are heavenly. I sleep like a baby. The staff is incredible - so friendly. The rooms are great, spacious and clean. I'm often here on business but love that I have a home away from home.

Stayed: September 2013, travelled solo
Thank LoriMarble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Plaza Hotel St. Louis Chesterfield

Address: 355 Chesterfield Ctr, Chesterfield, MO 63017-4801
Phone Number:
Region: United States > Missouri > Chesterfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chesterfield
#1 Family Hotel in Chesterfield
#3 Romantic Hotel in Chesterfield
Price Range: £100 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Plaza Hotel St. Louis Chesterfield 3*
Number of rooms: 274
Official Description (provided by the hotel):
The Drury Plaza Hotel St. Louis Chesterfield is located off I-64 next to great shopping at Chesterfield Mall and nearby St. Louis Premium Outlets and Taubman Prestige Outlets. Business travelers benefit from its close proximity to Creve Coeur and Westport business districts. Free breakfast is served daily, as well as free hot food and cold beverages every evening at our 5:30 Kickback(R). ... more   less 
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Also Known As:
Drury Plaza Hotel St Louis

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