I stayed at the Hilton Garden Inn August 31- September 3rd in order to attend a friends wedding. Overall, I can say that the hotel was clean and well appointed and the staff was very friendly. However, Saturday night came and with it a massive horde of teenage hockey players. They ran from one end of the hotel to the other. They pushed all of the elevator buttons, put shampoo on my door handle and I am sure played many other pranks. Now I could have easily gone to the front desk and asked for them to try to get these kids in line, but I knew it was the fault of the chaperones and not the hotel staff.
The reason I bring this up is because on the final night of our stay my friends and I were in another guest's room talking when all of a sudden a woman from the front desk knocks on the door and demands we keep our voices down. Mind you this is a room full of adults and it wasn't even midnight, yet we were being told that we had been disturbing other guests. Our friends had booked the entire hotel for their wedding so we found that sort of difficult to believe that our moderate voices carried through a closed door to disturb people that were in all likelihood one of the folks who went to the wedding. But we obliged her. No more than 30 seconds later the same woman came back and said we were still being too loud and that anyone not staying in the room had to leave. I was stunned. While teenagers were literally wreaking havoc on every floor our room was singled out for disciplinary action. None of us left because we thought it was completely ridiculous but it really soured my experience. Otherwise it would have been a very pleasant stay.
- Official Description (provided by the hotel):
- The Hilton Garden Inn St. Louis/Chesterfield hotel is near the popular Chesterfield Outlet Malls and only 20 minutes from Lambert-St. Louis International Airport. The hotel also provides a free shuttle service within a 5-mile radius. Guests also receive complimentary WiFi. ... more less
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- Also Known As:
- Hilton Garden Inn St. Louis Chesterfield Hotel Chesterfield
- Hilton Garden Inn Chesterfield
- Hilton Chesterfield