The property is a but dated but for the price and the awesome breakfast buffet, it was well worth the stay!
Here comes the bad.... My husband and I had been driving a very long time and were going to continue to drive but felt it was unsafe so when I searched around I found that this hotel had a very good rate and had a reasonable check out of noon. Upon arriving at the front desk at 2:45am I asked if there was anyway that we could be accommodated with a 1:30pm check out (considering that we were checking in so late) and they told me that it would be no problem so we were more than happy to spend the money instead of continue the drive. However, the next morning, at noon, I heard the door open and when I glanced at my husband I seen that he was naked so I jumped up to stop the hotel staff member. She apologized and said that she had called the front desk but they didn't have any late check out info. However, when I called the front desk myself they said that they were away from their phone when the previous staff member had called about our room. She said that there were in fact notes that were plain as day stating that we had until 1:30 to check out. This event could have been avoided had the staff member that came to our room had patience and waited till they got ahold of the front desk. Not the quality service that one would expect for this brand of hotel :(
- Official Description (provided by the hotel):
- Welcome to the Clayton Plaza Hotel in St. Louis, just 15 minutes from Lambert St. Louis International Airport, centrally located in the heart of St. Louis's most prestigious business and residential district and within walking distance of many of St. Louis s finest restaurants, bars, boutiques, and galleries. The Clayton Plaza is conveniently surrounded by notable Forbes & Fortune 500 corporations such as Monsanto, Brown Shoe and Morgan Stanley, to name a few. Nearby attractions include Saint Louis Galleria, Washington University, Gateway Arch, Union Station, Busch Stadium (Cardinals Baseball), Edward Jones Dome (Rams Football), Savvis Center (Blues Hockey), Anheuser-Busch Brewery, Grant's Farm, Forest Park featuring St. Louis Zoo, Muny Opera, Fox Theatre, Convention Center, Casinos and Six Flags. The Clayton Plaza Hotel has recently completed a $10.5 million renovation. Come and experience the Clayton Plaza difference, pamper yourself in the spacious and relaxing guest rooms featuring the seven-layer-bed sleep amenity package and complimentary wireless high speed internet access. The Clayton Plaza boasts over 21,000 square feet of flexible meeting space including the Top of The Tower Crystal Ballroom. Stay at the Clayton Plaza Hotel and experience our consummate service and attention to detail. We deliver the Clayton Plaza promise! ... more less
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- Also Known As:
- Crowne Plaza St Louis
- Crowne Plaza Clayton
- Clayton Plaza Hotel Saint Louis, MO