Stayed at this hotel on March 24th of 2012 with my dad. We do not have a lot of money and most hotels in Columbia, especially the one only a short distance to downtown, are incredibly expensive. This was one of the better (and cheaper) stays we have ever had when visiting Columbia.
The rates were excellent and the room comfortable and clean. The location is great. Close enough to downtown that it was a very easy and quick drive, but, far enough away to avoid the late night drunkenness and loudness of it all and right off of I-70.
The room had all the amenities needed including a microwave, large TV, decent cable package, refrigerator, coffee maker and more. The staff was the best part of the entire stay. One staff member in particular really went above and beyond for us. Her name is Bex, she is actually one of the main reasons (besides the affordable price and location) that we will be seeking out this hotel again and again for our future trips to Columbia. She was always happy (genuinely, not as if she was forced to by her job) to help. Our coffee maker broke and thanks to Bex, we had another one delivered right to our door in a jiffy. We had numerous questions about places to eat, where to go for live music, directions from one place to another, etc... without the help of the wonderful staff like Bex, we would have been up the proverbial creek. She and the rest of the staff made it feel like home, surrounded by helpful friends and family who we knew we could always turn to with any question or issue regarding our stay, Columbia or what's going on around town on a Saturday night. We were never steered wrong and never found ourselves wanting for anything.
In summation: WONDERFULLY KNOWLEDGABLE AND HELPFUL staff, clean room, great amenities, close to downtown, right by the highway, but, with no highway sounds and was able to stay without a care in the world thanks to the extreme 'we will bend over backwards to make sure you have everything you need' staff. They even have a good sized outdoor pool too (way to cold at the time for us to play in it, though there WILL be a next time).
It's not the Ritz-Carlton, but, we sure felt like royalty the way we were treated by the staff. We are looking forward to our next visit! Thank you Bex and the rest of the staff for making our trip exceptional!
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- Also Known As:
- Americas Best Value Hotel Columbia