Room smelled but not real bad when entered. Contributed to being closed up for a period of time. When turned down bed, sheets and pillowcases were dirty, hair all over them. When called down for clean sheets, the clerk acted like it was no big deal and was surprised I wanted clean sheets and pillowcases to sleep on. Had to go down to lobby to get clean sheets and received no apology just a dirty look. Commode made a horrible noise when flushed, sink in bathroom drained extremely slowly, shower left a lot to desire and had to clean it before taking a shower. Upon checking out I told desk clerk of my complaints and was informed she couldn't do anything and there was no manager there and he would not be there till around 11 am. I left my card and was told he would be contacting me. I have yet to hear from him or anyone. I had stayed at this Americas Best in the past with no problems but this trip did it for me. I will never stay at an Americas Best anywhere in the US due to the horrible experience and the lack of trying resolve the problems.
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- Also Known As:
- Americas Best Value Hotel Columbia