We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel but access problem”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Comfort Suites Columbia
Ranked #7 of 36 Hotels in Columbia
Certificate of Excellence
Hot Springs Village, Arkansas
Level 6 Contributor
144 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Good Hotel but access problem”
Reviewed 25 April 2014

The Comfort Suites in Columbia, Mo. was typical of Comfort Suites. It is a good value for the money. The room was very nice and clean. The bed and pillows were comfortable. We did not have breakfast in the hotel, but the breakfast room looked clean and well equipped. Internet in the room was very fast. Only problem we had was access to the hotel. The interstate exit was closed when we arrived. We were unfamiliar with the area but used next exit and tried to double back and were luckily correct. I thought the hotel could have notified us of the exit closure and given us some ideas on how to find the hotel. Girl at desk knew of closure but did not appear very sympathetic.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaveG873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brigitte A, Manager at Comfort Suites Columbia, responded to this review, 26 April 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I'm glad you had an "almost" perfect stay but we want your next stay to be even better so thank you for letting us know where we need to improve! We look forward to seeing you again!

With warmest regards,

Dimple Patel
Assistant Manager
Comfort Suites
573-443-0055
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

321 reviews from our community

Traveller rating
    156
    108
    30
    15
    12
See reviews for
122
57
24
85
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Any
English first
Georgia
Level 4 Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 April 2014

We spent a very agreeable night at Comfort Suites. They gave us the price on the coupon from the travel brochure we picked up at the Missouri Welcome Station. There was a mix-up with the room number, but the attendant straightened it out. The room was very spacious- high ceilings, adequate closet space, nice seating area. The breakfast was large and well-stocked. I particularly thought that have a large table in the center of the room was a great idea. It could sit many folks at one time, although there are many smaller tables around the room also.

Two suggestions to management: use a crevice tool to vacuum along the edges of the hall floor. Secondly, the front desk attendant and the breakfast room attendant should be two separate people. The young lady on the job the morning we ate breakfast was keeping up with the breakfast room very thoroughly, but the front desk was unoccupied during this time.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Berniega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brigitte A, Manager at Comfort Suites Columbia, responded to this review, 14 April 2014
Dear Guest

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Dimple Patel
Assistant Manager
Comfort Suites
573-443-0055
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
1 review
Reviewed 8 April 2014

We were very pleased with the hotel. The room was really big, and had everything we needed. Very comfortable bed. The staff both in the evening and morning were cheerful and helpful. The breakfast wasn't great, but it sufficed.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeanne w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brigitte A, Manager at Comfort Suites Columbia, responded to this review, 10 April 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I'm glad you had an "almost" perfect stay but we want your next stay to be even better so thank you for letting us know where we need to improve! We look forward to seeing you again!

With warmest regards,

Dimple Patel
Assistant Manager
Comfort Suites
573-443-0055
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson, Mississippi
2 reviews
Reviewed 31 March 2014

this was an excellent stay and i certainly appreciated the QUALITY CUSTOMER SERVICE AS WELL AS ALL OF the amenities and the breakfast!! my room was beautiful and the housekeeping and font desk were humble,polite and readily available!!

Room Tip: odd number sides away from highway :)
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brigitte A, Manager at Comfort Suites Columbia, responded to this review, 2 April 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your nice comment makes our passion to serve worth all the effort. We look forward to seeing you soon!

With warmest regards,

Dimple Patel
Assistant Manager
Comfort Suites
573-443-0055
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Wayne, Indiana
Level 4 Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 March 2014

Checked in and stayed for two days during busy time. Room was very clean and comfortable. Front desk personnel were busy but made it a point to acknowledge myself and others checking in at same time. Breakfast in morning was very good with eggs and meat as well as other usuals. Checkout was quick and overall very happy with stay. Will go back as business needs arise.

Room Tip: Want room away from I-70 though traffic not that loud.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank msakenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brigitte A, Manager at Comfort Suites Columbia, responded to this review, 17 March 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your nice comment makes our passion to serve worth all the effort. We look forward to seeing you soon!

With warmest regards,

Dimple Patel
Assistant Manager
Comfort Suites
573-443-0055
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
missouri
Level 5 Contributor
66 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 March 2014

The room was clean and bed comfortable. The hallway was dark and smelled musty. My remote did not work right, I could get only 2 channels on the TV, I called the front desk to ask about it but the girl who answered was not very helpful. There are no restaurants close by but pizza delivery was available. Breakfast was typical, but was warm and well stocked.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jfersmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brigitte A, Manager at Comfort Suites Columbia, responded to this review, 15 March 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Dimple Patel
Assistant Manager
Comfort Suites
573-443-0055
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bel Air, Maryland
Level 4 Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 March 2014

We stayed here on our way to and from a wedding in Kansas. The hotel is very clean and quiet. The hot breakfast was much better stocked the first night we stayed. The second morning the milk was sour and food dishes were empty. The front desk staff did correct the milk but the girl working the area was no where to be found the whole time we ate breakfast. The second night our room was very small. We could hardly get the hand truck in the room and the wheelchair could only fit right inside the door. There are not many places to eat at this exit so we had to drive a few miles to a different exit for dinner. Had our second night's experience been the first night we probably would have cancelled the second night and found somewhere else to stay. Our first stay was very good so I guess it is hit or miss. The front desk staff were all very nice.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deecan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brigitte A, Manager at Comfort Suites Columbia, responded to this review, 13 March 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Dimple Patel
Assistant Manager
Comfort Suites
573-443-0055
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Columbia hotels
3.5 mi away
Country Inn & Suites By Carlson, Columbia
3.4 mi away
Wingate by Wyndham Columbia
1.2 mi away
La Quinta Inn & Suites Columbia
Show Prices
Show Prices
Show Prices
3.6 mi away
Hampton Inn Columbia
Hampton Inn Columbia
#1 of 36 in Columbia
688 reviews
2.7 mi away
Hampton Inn & Suites Columbia (at the University of Missouri)
5.5 mi away
Holiday Inn Columbia East
Holiday Inn Columbia East
#11 of 36 in Columbia
242 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Columbia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Columbia

Property: Comfort Suites Columbia
Address: 1010 Business Loop 70 W, Columbia, MO 65202-1328
Phone Number:
Region: United States > Missouri > Columbia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Columbia
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Columbia 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
We want to provide a welcoming place to call your home away from home while in Columbia, Missouri! Located just off Interstate 70 at exit 125 (West Boulevard Exit) in the Northwest corner is where you will find the Comfort Suites in Columbia. We accommodate our guests with spacious Single King Suites and Double Queen Suites with a partial room divider. Each room comes with a microwave, a small refrigerator, and a twin pull out sleeper sofa. Conference and Breakfast Rooms available for small meetings and get togethers. Our meeting rooms are complementary to those guests who stay with us overnight. You are always welcome at the Comfort Suites! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Expedia, Booking.com, Hotels.com, Evoline ltd, Ebookers, HotelQuickly, Cancelon and getaroom.com so you can book your Comfort Suites Columbia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Columbia Hotel Columbia
Columbia Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing