My entire family stayed here recently for a wedding reception held at the hotel. Overall, this hotel did not live up to what I expect when staying at a Holiday Inn. The bed and linens were of a lesser quality than the last two holiday inns we stayed at. They weren’t the worst I’ve ever seen, but they could have spent less money on the plasma screen TVs and more on higher thread count bedding. There are a number of wings and it took us a few rounds to know how to navigate this place.
We had a large bathroom with a vanity, a plus for helping me get ready for the night, but I had to move the coffee maker to fully utilize it and when I did, I realized that no one had cleaned under that whole apparatus for some time. It was DIRTY and stained, but nothing a little bleach wouldn’t have removed. We also had consistent issues with getting our room door to open. We also had to run the key card two or three times each when trying to access the room.
We used express check-out so we had little dealings with the desk staff, but we were highly unimpressed by the behavior of the reception/catering staff. It was a wedding so naturally the whole production was behind schedule. That does not excuse the staff from complaining about it in within earshot of the guests. The menu sounded good, but we were expected to cut tough meat with butter knives and after I tasted it, realized it was not something I would feed my dog if she were in trouble. Read: bad, bad, bad food. We did not utilize any of the restaurants in the hotel, but my family reported enjoying the Sunday morning brunch.
While I have had worse hotel experiences, I would certainly consider other options before I would choose this hotel again.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Executive Center - Columbia Mall. This majestic Columbia, MO hotel is the only true full service hotel in Columbia, MO & is just minutes away from the University of MO campus & the Downtown District. This luxurious hotel is adjacent to the Columbia Mall and Cosmopolitan Park. The Holiday Inn Select is located at exit 124 right off I-70 and is just a quick drive to the Columbia Regional Airport.Along with offering complimentary high-speed wireless Internet access, you can also enjoy a refreshing swim in the indoor or outdoor pool, or relax in the outdoor hot tub. Maintain your exercise regiment in our 3,000 sq. ft. fitness center. For your dining pleasure, we offer 3 restaurants - Picadilly's serves breakfast daily, Churchill's is a 4 star restaurant with meritorious service. The SportsZone is ready for the big game with 42 plasma TVs & one colossal 240 Hi-Def screen. At the Holiday Inn Select, there's no need to go anywhere else. Your conference or event is sure to be a success at the Executive Center. With over 35,000 square feet of meeting space the hotel can accommodate the full spectrum of groups up to 2,700 people. The Columbia, MO Expo Center adjoins the hotel and is ideal for trade shows & large events. Our experienced team of meeting specialists will work with you to ensure a flawless event. ... more less
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- Also Known As:
- Holiday Inn Select Columbia - Executive Hotel Columbia
- Holiday Inn Columbia
- Columbia Holiday Inn