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“I'm a Colombian ” 1 of 5 bubbles
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #24 of 35 Hotels in Columbia
Columbia, Missouri
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“I'm a Colombian ”
1 of 5 bubbles Reviewed 14 June 2014 via mobile

I am from the area and have encountered this motel many times. It is bad and gross. Ride staff. Poor management. And they don't care. Ice machine broke for a week. No others in hotel. Pool is green and closed still. Just don't go. It's not worth it. If u get to your dirty room don't trip on the loose carpet in corridor

Stayed June 2014, travelled solo
Helpful?
Thank krkunz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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470 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
1 review
1 of 5 bubbles Reviewed 8 June 2014

Hotel looked like a "pay by the hour" establish as soon as we walked in the door. The carpeting was buckled all up & down the hall. My 83 yr old Aunt trip twice just getting to the room... VERY concerned for her safety! Not to mention the elevator closed on her & almost trapped her while she was exiting the elevator.
The windows were cracked & the sheers & curtains were torn ... looked liked they were slice with a knife or scissors. There were cigarette burn stains in the bedding & the throws on the bed were dirty. The tray with the ice bin was dirty & had small pieces of hair on it.
We took pictures & will be sure to share our experience with MANY!
The desk clerk, Kat, was very rude & argumentative & refused us a refund even though we did not stay.
The room was by no means "up to Wyndham standards" ! I am in total shock that Wyndham has allowed this to get this far! Very disappointing ... & Wyndham should be VERY embarrassed!

BAD CALL Hotels.com !!!!!!!!!

JC, Ohio

  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Columbia hotels

FL
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59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed 18 May 2014

In my travels, I feel interior doors are a plus to any hotel for couples or families. This place also had good beds and good towels with clean bath & shower. I would have given it a 4 rating except for the AC/Heater unit which had no fan setting you could leave on at night. I agree with the other reviewers that those old thermostat units just wake you up with the intermittent on/off.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank beachwatcherFl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis, Missouri
Level Contributor
150 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 6 May 2014 via mobile

Decent night's stay. Comfortable beds and pillows. The AC/heater unit was a bit cranky. AC was turned on but it would only run intermittently, even when the thermostat was turned low. We like a cool feel and a constant fan noise when in a hotel. Helps to drown out hotel noises. The room and bathroom were clean. Hot breakfast in the morning. The refrigerator in the dining area seemed to be on the fritz with an inside temp of about 60 degrees. Warm yogurt = yuck. The room itself was about 100 degrees. Very uncomfortable. Friendly staff.

Stayed May 2014, travelled as a couple
Helpful?
Thank jbeans1227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 801 N Keene St, Columbia, MO 65201-6634 (Formerly Baymont Inn & Suites Columbia)
Phone Number:
Region: United States > Missouri > Columbia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #24 of 35 Hotels in Columbia
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Convenient access to Interstate 70 and Highway 63 just minutes from downtown Columbia, restaurants and shopping. We are located directly across the street from the Women's and Children's Hospital. ... more   less 
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Also Known As:
Baymont Inn & Suites Columbia Hotel Columbia
Baymont Inn And Suites Columbia
Holiday Inn Columbia

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