My only concern about our room was it was small and there was no bath tub.
We slept very well. The room and hotel was clean. The bed was very comfortable!
The pool was very well maintained. We loved the grounds. The only thing that felt a little annoying was there was 3 weddings and it made it so we avoided a lot of areas and doors because we didn't want to intrude.
My complaint was the day before our visit they canceled our existing reservation that was quoted to us and the price ended up being significantly higher than originally. I feel this was not handled appropriately.
Also the front desk staff was super friendly but seemed young and insecure instead of confidant and mature.
- Official Description (provided by the hotel):
- This is more than just an escape from the everyday.It’s an ageless journey to a place where life moves alittle slower. And now, our renovated hotel and spabring The Elms into an entirely new age. It’s thesame old charm, newly appointed. So be our guest.Experience this iconic hotel anew, rejuvenate at thespa and explore charming Excelsior Springs. Wethink you’ll find it to your liking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Traveltool, S.L.U. and HotelQuickly so you can book your The Elms Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Elms Hotel Excelsior Springs
- Elms Hotel Excelsior Springs
- Elm Resort