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“Avoid the Eighty Eight Restaurant” 5 of 5 bubbles
Review of The Elms Hotel and Spa

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The Elms Hotel and Spa
Certificate of Excellence
Barcelona, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Avoid the Eighty Eight Restaurant”
5 of 5 bubbles Reviewed 17 February 2014

We went on a Monday which was nice as the hotel was nice and quiet for an early Valentine's Day. The hotel staff was friendly and professional. They allowed us to check-in early which was also nice. We had an hour couples massage and opted for the standard massage. If you like anything more than very light pressure I would recommend paying more for a sports or deep tissue massage, as our therapists "firm" pressure was quite light. The Grotto was absolutely wonderful and the spa was clean with all amenities and little details accounted for. Like cold iced towels, nice soaps, beautifully heated changing rooms, hot teas and ice water.
As someone who has been to many resorts and spas, I found everything at The Elms to be exceptional. I plan on going back often for short getaways.
EXCEPT, the 88 restaurant, the food is poor at best and for hotel restaurant prices it was such a disappointment. My tenderloin med rare was like a sad hockey puck and the signature cheese potatoes tasted of liquid smoke. My boyfriend joked that I smelled like a campfire after eating them. His sirloin was no better. I have no problem spending $160 for a meal as we like to dine, but I would certainly not spend it at that restaurant again. I hear the Mercantile restaurant in town is good, perhaps next time we stay we will try that.
Over than that go to The Elms, you won't regret it, a magical place!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kirby365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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892 reviews from our community

Traveller rating
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    196
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Saint Peters, Missouri, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 February 2014 via mobile

Love the charm this hotel has. Recently remodeled and great getaway for my wife and I. The food was great (dinner and breakfast buffets). Didn't try the spa this time but saw several smiling couples walking around in robes. One couple almost tripped up the stairs from being too relaxed.

Stayed February 2014, travelled as a couple
Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence, Kansas
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 15 February 2014

This is an amazing old spa hotel with a wonderful chef. A $6 million renovation has left it sparkling - really fabulous. Heartily recommended for weekends away! Wonderful food and drink - cruise-like atmosphere, with a gorgeous spa.

Room Tip: Try the parlor suites for a little extra space, at only $20 more. Rooms like 349 or any rooms in th...
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kkreicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 14 February 2014

My wife and I were looking for a place to get away to celebrate our anniversary and found this hotel as it had a spa. The hotel has a great history and old world charm about it but with modern conveniences. Definitely get a message but the pedicures are poor at best my wife said. Overall a great place to get away and will definitely be back again.

Room Tip: Suite rooms don't have a microwave in them.
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  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence, Kansas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 February 2014

What a lovely get-away hotel! I love all the old stone and the history of the place. It has a wonderful relaxing spa much like those in Vegas! Great food, nice rooms and employees that seem genuinely happy to be there. The salon is not quite up to date (no gel manicures) but everything else outshines this one tiny aspect.

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank spotter723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenwood, Iowa
2 reviews
4 of 5 bubbles Reviewed 12 February 2014

Spent a wonderful time at the Elms last week. Booked the Classic Package for my daughter and myself. Started with a wonderful relaxation massage, followed by a soothing facial. After a break for lunch (had room service - delicious burger and salad w/warm bacon dressing and salmon) we had a manicure and pedicure - this is where they fell down a little - the inexperience was obvious - my polish is peeling off 4 days later and the lady had trouble from the getgo with my daughters pedicure and manicure. The grotto was fantastic with the exception of the attendant constantly going in and out for no apparent reason (since we were the only two there) and slamming the door when leaving-kind of hard to rest with that going on. As a whole the Elms is great. We couldn't get the cork out of our wine bottle - they sent someone up to help and when he couldn't get it either he took it down to the kitchen to use a better corkscrew. They are very friendly, yet professional, and go out of their way to accommodate you. Didn't eat in restaurant but had treats from coffee shop - again very anxious to please. Beautiful renovations, great room - parlor suite was wonderful - very comfortable beds, good shower. Will return, using this experience to choose services.

Room Tip: Had a room overlooking pool and gazebo. Great view !
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tamara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee's Summit, Missouri
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 February 2014

My wife and I encountered very friendly people from our phone reservations, to the front desk, the restaurant and throughout our stay. We did not get massages but did enjoy the outdoor hot tub on a cold winter night. The rooms are very well decorated and clean. We also enjoyed a romantic dinner at the 88 Restaurant in the hotel. It was a very good experience and we have another overnight planned soon.

Room Tip: Another great thing about The Elms is the Royal Experience on the private 5th floor. We relaxed in t...
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Don B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Elms Hotel and Spa

Property: The Elms Hotel and Spa
Address: 401 Regent St., Excelsior Springs, MO 64024
Region: United States > Missouri > Excelsior Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Excelsior Springs
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Elms Hotel and Spa 3.5*
Number of rooms: 153
Official Description (provided by the hotel):
This is more than just an escape from the everyday.It’s an ageless journey to a place where life moves alittle slower. And now, our renovated hotel and spabring The Elms into an entirely new age. It’s thesame old charm, newly appointed. So be our guest.Experience this iconic hotel anew, rejuvenate at thespa and explore charming Excelsior Springs. Wethink you’ll find it to your liking. ... more   less 
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Also Known As:
The Elms Hotel Excelsior Springs
Elms Hotel Excelsior Springs
Elm Resort

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