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“checking out the area”

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Holiday Inn Express Hotel & Suites Farmington
Ranked #2 of 6 Hotels in Farmington
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“checking out the area”
Reviewed 21 July 2013

We checked in on a saturday afternoon, the two young men at the desk were amazing to work with. their fast and extremly professional service made checking in a breeze. The room was nice and clean, the hotel although hosting a family reunion was VERY quiet and service in other parts of the hotel were fast and very well maintained.

Room Tip: The room we stayed in was really( king suite) nice. The staff takes pride in their work.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JasonDurrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Holiday Inn Express Hotel & Suites Farmington, responded to this review, 4 September 2013
Jason, Thank you for your recent review of our hotel! We strive to give our guests the best possible experience while staying with us and provide great customer service! We certainly appreciate you staying with us and hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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116 reviews from our community

Traveller rating
    69
    32
    10
    3
    2
See reviews for
34
23
10
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 July 2013

Every thing for our stay was well above average--from the front desk arrival to our check out. Will stay there again. I was most impressed by the staff's friendly and helpful nature. In addition, the breakfast area was the best attended of any that I have been to in a very long time.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Holiday Inn Express Hotel & Suites Farmington, responded to this review, 4 September 2013
Thank you so much for your recent review of our hotel! We appreciate your kind words and observation of our staff's great customer service. We appreciate you staying with us and look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 20 June 2013

The hotel was very clean, nice rooms, and friendly staff. We booked rooms in advance for a family wedding. From my understanding other family members were told confrimation numbers did not matter. Their rooms were all messed up. We were charged twice for our room and didn't not know till a 5 days later. We are waiting to see if it gets refunded.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seward23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 20 June 2013

Had 3 reservations but each room was to be billed separate parties. They can cancelled one reservation without being told, which left one party without a room, then charged second party for both rooms and refused to credit them back without getting a credit card for the reservation they cancelled prior to all parties arrival. I was to have room next to my party and told they were when we got to the rooms they weren't. Cost of each room was &102.00 which included taxes for that amount I expect accuracy & I've work night audit for 1 hotel & 2 resorts!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pgarmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington, responded to this review, 9 July 2013
Dear Pgarmer,

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. I am sorry you were not satisfied with the service you received from our staff. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dayton, Virginia
1 review
Reviewed 10 June 2013

Very comfortable Motel, excellent employees, very helpful, very nice breakfast.
Will stay there again in the fall when I return for a visit to the area.
Convenient to stores in the area and to where friends are living so travel was minimal.
Nice pool and exercise room. Highly recommend this motel to others when they are looking for a place to stay in the area.

Room Tip: Highly recommend this motel. Very quiet.
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malvern, Arkansas
2 reviews
Reviewed 30 May 2013

I have always been a fan of Holiday Inn's! I do however believe that this one is top of the chain in my book! I made the reservation at the hotel with what turned out to be the General Manager. His name was David. First off he made me feel very welcome and was very happy and courteous when taking my reservation in. This gentleman is hilarious and made me feel right at home; like he had known me my entire life! The room was great! Clean and comfortable! Great breakfast! We just had to try out the machine that "shoots out the pancakes" that David was telling us about! He was so proud of that! Truly a great experience! We will definitely stay again when we are in the area!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 April 2013

Enjoyed our stay for 3 days at this location. Weekend rates are cheaper. Then weekday rate goes up another $14.00 to 99.00 plus taxes per night.These rates are for only 1 King bed. Farmington has few hotels to choose from and the hotels can charge whatever they want .We were planning on our return trip to stay another 2 nights. Rates had gone higher again so they lost our business.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lrelax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Farmington

Property: Holiday Inn Express Hotel & Suites Farmington
Address: 820 Market St, Farmington, MO 63640-1974
Phone Number:
Region: United States > Missouri > Farmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Farmington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Farmington 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Farmington located in the heart of the Maple Valley shopping center, at the intersection of Hwy 67 & 32. The hotel is just minutes from Parkland Hospital, Mineral Area Regional Medical Center, and Mineral Area College: Farmington Civic Center, Farmington Water Park, Siegel Roberts Automotive, Playpower, Ozark Steel, Trimfoot Shoe Co. all located close to Farmington Regional Airport. Whether you are here for business or pleasure, the Holiday Inn Express Hotel & Suites of Farmington is surrounded by a wide variety of eating establishments, just minutes away from local wineries, or enjoy the many beautiful state parks - St. Joe, Hawn, Pickle Springs, Elephant Rock and Bonne Terre Mines. We are proud to be a 100% smoke free facility. Our oversize rooms and suites are tastefully decorated with complimentary high speed Internet, and the Simply Smart bath experience. Feel at home in our Great Room where you can enjoy our complimentary deluxe hot breakfast. In addition, the hotel offers an indoor pool & spa, fitness center, guest laundry and business center for your business needs. Surrounded by beautiful wine country and the Hills of the Ozarks, this hotel features the best staff in Farmington, just waiting to meet you and help create a memorable experience. Perhaps, you would agree that when in-Farmington, the Express is the only smart place to stay. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Farmington
Holiday Inn Farmington
Farmington Holiday Inn

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