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“At least breakfast was good” 1 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Farmington

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Holiday Inn Express Hotel & Suites Farmington
Ranked #2 of 6 Hotels in Farmington
Certificate of Excellence
Saint Charles, Missouri
Level Contributor
206 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“At least breakfast was good”
1 of 5 bubbles Reviewed 11 May 2014

Wanted a weekend away with the family close to Elephant Rock State Park. Took for ever to check in, hot tub was broken, pool was really small and the room was set up strange. Had to get new keys to the room twice as they didn't work. Got a king suite which means one king bed and one chair and footstool, nothing special, no couch to relax on, not sure why you pay extra for that? Breakfast was good don't change that, rest was a let down compared to other HIE's.

  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Farmington, responded to this review, 27 May 2014
Dear James B,

Thank you for taking the time to share your feedback with us. I am sincerely sorry to read that this stay was not 100% satisfactory. I have sent you a private message to obtain more details about your experience. I look forward to hearing from you and being of further assistance.

Sincerely,

Pam G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

111 reviews from our community

Traveller rating
    66
    30
    10
    3
    2
See reviews for
31
23
10
32
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

First night at hotel Saturday was great, room was good. Had a great breakfast the next morning, left for the day and came back tired just wanted to go to back. Key card didn't work had to go back down stairs, fixed that problem. Go into room and it hadn't been cleaned, bed was not made dirty towels were still on the floor in the corner. No clean towels had to go back down stairs and see why, they didn't understand either. Lucky I had extra shampoo in bag and soap to take a shower and go to bed. Next morning great breakfast again. First time staying in this hotel, I usely stay at hampton inn next door. But after everything I will come back to holiday inn.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Minmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Holiday Inn Express Hotel & Suites Farmington, responded to this review, 4 October 2013
Thank you so much for your recent review of our Holiday Inn Express. I am so sorry for the inconveniences you encountered while staying with us. It is never our intention for our guests to have an unpleasant stay. We are glad that you enjoyed our Hot Continental Breakfast and that your overall stay was good! We look forward to seeing you again in the future!
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Saint Louis, Missouri
1 review
5 of 5 bubbles Reviewed 28 July 2013

I just stayed at this hotel, from 7/25/2013 thru 7/27/2013 and had a very pleasant experience. Front desk staff was very professional, the room was very clean and breakfast buffet had a good Selection. The Night Auditor Trina Bieser Made us feel like we were staying at home. She went above and beyond to make us feel welcome. I will rate the hotel as 5 star hotel.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Muri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Holiday Inn Express Hotel & Suites Farmington, responded to this review, 4 September 2013
Muri, Thank you so much for your recent review of our Holiday Inn Express! We are certainly pleased that you had such a memorable experience while staying with us! I will pass your review on to Trina and the rest of my team so that they know how much you appreciated them! Thanks again and hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tuscola, Illinois
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 26 July 2013

Stayed one night....very pleased overall. Staff were friendly, room was large et very clean. Free breakfast was okay---lady working in area kept everything refilled et very pleasant. Would return there if in area.

Room Tip: Room with kingsize bed very nice---large bathroom et vanity
See more room tips
  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank capieillinifans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Holiday Inn Express Hotel & Suites Farmington, responded to this review, 4 September 2013
Thank you for your recent review of our hotel and staff! We always appreciate feedback from our guests so that we may better serve your needs. Our breakfast attendant (Sharon) is very attentive and effective in her position! She always has a smile on her face and loves taking care of our guests! I will pass your kind words along to her! Thanks again and we look forward to seeing you if ever you are in Farmington!
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Saint Louis, Missouri
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 July 2013

We checked in on a saturday afternoon, the two young men at the desk were amazing to work with. their fast and extremly professional service made checking in a breeze. The room was nice and clean, the hotel although hosting a family reunion was VERY quiet and service in other parts of the hotel were fast and very well maintained.

Room Tip: The room we stayed in was really( king suite) nice. The staff takes pride in their work.
See more room tips
  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JasonDurrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Holiday Inn Express Hotel & Suites Farmington, responded to this review, 4 September 2013
Jason, Thank you for your recent review of our hotel! We strive to give our guests the best possible experience while staying with us and provide great customer service! We certainly appreciate you staying with us and hope to see you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 July 2013

Every thing for our stay was well above average--from the front desk arrival to our check out. Will stay there again. I was most impressed by the staff's friendly and helpful nature. In addition, the breakfast area was the best attended of any that I have been to in a very long time.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Donald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Holiday Inn Express Hotel & Suites Farmington, responded to this review, 4 September 2013
Thank you so much for your recent review of our hotel! We appreciate your kind words and observation of our staff's great customer service. We appreciate you staying with us and look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 20 June 2013

The hotel was very clean, nice rooms, and friendly staff. We booked rooms in advance for a family wedding. From my understanding other family members were told confrimation numbers did not matter. Their rooms were all messed up. We were charged twice for our room and didn't not know till a 5 days later. We are waiting to see if it gets refunded.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank seward23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Farmington

Property: Holiday Inn Express Hotel & Suites Farmington
Address: 820 Market St, Farmington, MO 63640
Phone Number:
Region: United States > Missouri > Farmington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Farmington
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Farmington 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Farmington located in the heart of the Maple Valley shopping center, at the intersection of Hwy 67 & 32. The hotel is just minutes from Parkland Hospital, Mineral Area Regional Medical Center, and Mineral Area College: Farmington Civic Center, Farmington Water Park, Siegel Roberts Automotive, Playpower, Ozark Steel, Trimfoot Shoe Co. all located close to Farmington Regional Airport. Whether you are here for business or pleasure, the Holiday Inn Express Hotel & Suites of Farmington is surrounded by a wide variety of eating establishments, just minutes away from local wineries, or enjoy the many beautiful state parks - St. Joe, Hawn, Pickle Springs, Elephant Rock and Bonne Terre Mines. We are proud to be a 100% smoke free facility. Our oversize rooms and suites are tastefully decorated with complimentary high speed Internet, and the Simply Smart bath experience. Feel at home in our Great Room where you can enjoy our complimentary deluxe hot breakfast. In addition, the hotel offers an indoor pool & spa, fitness center, guest laundry and business center for your business needs. Surrounded by beautiful wine country and the Hills of the Ozarks, this hotel features the best staff in Farmington, just waiting to meet you and help create a memorable experience. Perhaps, you would agree that when in-Farmington, the Express is the only smart place to stay. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Farmington
Holiday Inn Farmington
Farmington Holiday Inn

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