Other reviews are dead on. Things have not improved in the years since the earliest negative reviews here.
I had specifically asked for an upstairs room with no outside door, but they put me downstairs anyway. The door to the outside had a visible gap between it and the doorjam. NO DEADBOLTS!! The door chain was hanging on by a single screw, and even that wasn't fully seated. I opened the door out of shear curiosity and found the outside of the door was basically plywood that was beat to hell. Asked for a change of room and was politely switched to an upstairs room.
Knowing that even the finest hotels rarely wash the blankets/comforters, I immediately pulled those back on the bed I anticipated sleeping in. Found dirty fingerprints on the edges of the top sheet and the bottom sheet was so poorly fitted, there was no way it was going to stay on. Sheets were clearly slept in -- unless their cleaning staff finds it more efficient to carry the sheets up from the laundry in a ball rather than fold them. Not even a faint crease mark from having once been folded was visible. But there were LOTS of the little wrinkles from weeks of use. Pulled back the covers on the other bed and initially thought it was clean (was at least a little "smoother"), but upon pulling back the top sheet, found obvious dirt where someone had been in the bed with their shoes on (or, as another reviewer pointed out, perhaps their feet/socks were just that dirty from walking around on the filthy carpet).
Called about 3 other hotels in he vacinity, but they all wanted over $100 per night, and that just wasn't in my budget, as I'm currently unemployed. Debated whether I'd feel safer sleeping in my car outside a 24 hour restaurant. Ultimately decided to stay, but went down to my car and got my sleeping bag. Removed all pillows from the bed, save one, and tucked it well under my bag, so that only the bag touched the bedding and I only touched the bag. Will be giving the bag a thorough airing on the clothes line before it comes back in the house, as I would be surprised if the beds were NOT infested.
Oh yeah -- the pool was closed over a year ago, but the website hasn't been updated. There's a sign at the front desk saying "Pool closed. No refunds for that reason" -- of course, it's no hard to find another reason to request a refund!
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- Also Known As:
- Stratford Hotel Fenton