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“OK in a pinch”

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Quality Inn Florissant
Ranked #1 of 3 Hotels in Florissant
Wisconsin
Level Contributor
426 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“OK in a pinch”
3 of 5 bubbles Reviewed 28 May 2014

Due to flight cancellations, I had an unexpected overnight stay in St Louis. I wanted a room near the airport as I had an very early flight. This hotel provided the only option for a room for the night, and the only option was a smoking room. The room smelled very stale and smokey, but I was just there to sleep. The front desk staff were very helpful and friendly during the check in process, and arranging for a cab in the morning. Had this been a nonsmoking room chosen under other circumstances, my review/opinion may be entirely different, this is not the fault of the hotel.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank wisgirl01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnFlorissant, Front Office Manager at Quality Inn Florissant, responded to this review, 2 June 2014
Dear Valued Guest-

Thank you for choosing to stay at our Hampton Inn. Thank you for the kind words about the staff. We hope to you will choose to stay with us again in the future.

Best Regards,

Kyla Schraier
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

313 reviews from our community

Traveller rating
    128
    95
    41
    28
    21
See reviews for
105
60
20
94
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Doniphan, United States
1 review
5 of 5 bubbles Reviewed 21 May 2014

I found the rooms adequate but somewhat on the small side, however, the beds were comfortable and the rooms were clean and quiet. Staff very helpful and the overall appearance was very clean and neat.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnFlorissant, Front Office Manager at Quality Inn Florissant, responded to this review, 25 May 2014
Dear Robert R.-

Thank you for the great review! We take pride in having a courteous staff here. I am glad you enjoyed your stay. We hope to see you soon.

Best Regards,

Kyla Schraier
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, United States
1 review
5 of 5 bubbles Reviewed 9 May 2014

The hotel is in a good location an nicely located for accessibility to major roads and highways. The hotel is in a good location an nicely located for accessibility to major roads and highways. The hotel is in a good location an nicely located for accessibility to major roads and highways.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Myron A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnFlorissant, Front Office Manager at Quality Inn Florissant, responded to this review, 13 May 2014
Dear Myron A-

We are so happy to hear you enjoyed your stay. We look forward to seeing you next time.


Best Regards-
Kyla Schraier
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mesa, AZ, United States
2 reviews
1 of 5 bubbles Reviewed 30 April 2014

Reservations booked one thing, hotel staff would not honor reservations made. Very poor customer service. We were forced to check out of room and re-book a second nights stay through 1-800 reservations and use our point to obtain a second nights stay.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, United States
1 review
4 of 5 bubbles Reviewed 23 April 2014

Good Hotel. Great Location and access to the Expressway/Highway. Great Staff. Great Complimentary Breakfast. My Family and I enjoyed our stay here. We were under the impression that the room was a suite but we decided to stay. We worked it out. Thanks to the Great Staff from the Front Desk, to Housekeeping to the Kitchen Staff. Loved It!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Joy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnFlorissant, Manager at Quality Inn Florissant, responded to this review, 25 April 2014
Dear Joy A-

Thank you for such a great review! I am happy to her that you enjoyed your stay with us. I will pass along all the praise to the staff. We hope to see you again soon!


Best Regards-

Kyla Schraier
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericksburg, Virginia
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 April 2014 via mobile

I was very happy with the condition and cleanliness of the rooms and hotel overall. The staff was friendly and very helpful. I had to extend my stay and the front desk accommodated me with no problem. Free breakfast and Wifi made it an awesome stay.
I couldn't have been more satisfied!

Stayed April 2014, travelled with family
Helpful?
Thank Moe4ya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnFlorissant, Front Office Manager at Quality Inn Florissant, responded to this review, 9 April 2014
Dear Moe4ya-

Thank you for your recent stay here with us at Hampton Inn Northwest. We are glad to have meet your standards in providing you a clean and friendly place to stay. I will pass along your kind words to the staff! We look forward to seeing you again soon.

Best Regards-
Kyla Schraier
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Republic, United States
1 review
4 of 5 bubbles Reviewed 3 April 2014

We got our room at a group discount so it was a great value. Staff was very courteous. Continental breakfast was above average, coffee was very good! There is a Starbucks right next door but there was no need to visit. DO NOT go to the Arby’s next door! To is super gross! We walked in and walked right back out! Was very dirty and smelled very bad!! We would defiantly stay here again!!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tj L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnFlorissant, Front Office Manager at Quality Inn Florissant, responded to this review, 9 April 2014
Dear Tj L-

We are so happy to hear you enjoyed your stay here with us! We take pride in providing a clean and friendly Hampton Inn. We look forward to seeing you next time you are in town!

Best Regards-
Kyla Schraier
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Florissant

Property: Quality Inn Florissant
Address: 55 Dunn Road, Florissant, Saint Louis, MO 63031 (Formerly Hampton Inn)
Phone Number:
Region: United States > Missouri > Saint Louis > Florissant
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Florissant
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Florissant 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn St. Louis - Nw i-270 Hotel Florissant
Hampton Inn Florissant
Florissant Hampton Inn

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