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Michele_Whiting
Cahokia, Illinois
15347
Deceptive shell but best overall value for tourist area
4.0 of 5 bubblesReviewed 21 May 2016
As an seasoned traveler to this area I was pleasantly surprised at this diamond in the rough. External looks can be deceiving and here is a definite instance of that!
Ordered direct online from hotel as discounters online were higher. Location is a bit hectic right along major egress into Hannibal Historic district and Quincy IL. Parking was admittedly tight but that is true in most of Hannibal locations. But the room was great; better than most other hotels in this price range if not the best, Room was clean not smelling of room deodorizer instead of genuine cleaning, Linens were clean as were refrigerator and microwave. And the bathroom looked like it was from this decade and without the mildew and rust usually in hotels in this price range.
As for complaints of course there were a couple. First no elevator so if you medically can not do stairs let them know in reservations and check in early to get a first floor room. Second issues was noise. We could hear the traffic and more so our next door neighbors. Road noise wasn't too bad plus so tired even drowned out the neighbors doing who knows what. Third was breakfast. Wished for waffles or some eggs but had less options at more expensive hotels. Might also have been nice not to blow a fuse making toast... We knocked out half the breakfast room making toast... just a reminder that the hotel is not new... and that really was the worst thing that happened during our stay!

I know this is a long review but I looked at the other hotels in this price range in this area and this was by far the best. This really is plush accommodations for the area. Not saying its the Ritz but there are few of those in the area,,, and in this price range others pale in comparision
Date of stay: May 2016
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    37 - 42 of 95 reviews
    Reviewed 15 May 2016

    The front desk clerk was very nice on check-in, although my non-smoking reservation (booked through a discount website) had been changed by the manager to a smoking reservation, since the non-smoking rooms were $10 more per night than the smoking rooms. The manager was not available, so I paid the extra fee to ensure a non-smoking room, which was available (I'll be reporting this to the hotel discounter.). The non-smoking king room was clean and well-appointed, with the standard amenities (shampee, lotion, etc). A sofa-bed and coffee table were provided, with a mini-fridge and microwave. There was no desk or workspace, however. Breakfast was free and consisted of cereal, coffee, oatmeal, juice, and bread/muffins with suitable condiments (peanut butter was available, which was a nice touch). However, the toilet paper was empty and a partially-used roll was on the back of the toilet (small oversight). I stayed for two nights, and when I returned to the room the second evening, it seemed as if housekeeping had not come in -- the bed wasn't made and the carpet wasn't vacuumed ... it did not look like anyone had been in the room at all. When I asked about it an check-out, I was told that the beds would not be made during a multi-night stay, since "that's the way the manager wants it". When I responded that this was highly unusual for an hotel at this level, the clerk said that the housekeeping crew was "brand new", only 1 week old, and "didn't know what they were doing yet." I am well-traveled, and making the bed look nice (when not changing linens) is standard hotel service, even at 1-star hotels (extended stay hotels often have more limited housekeeping). GIven all these issues, I would stay at this hotel again, due to the location and the comfortable room.

    Room tip: Not all rooms have a desk; beware of weekend price hikes on non-smoking rooms.
    Date of stay: May 2016
    • Trip type: Travelled solo
      • Value
      • Cleanliness
      • Service
    Thank K C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Marti P, General Manager at Economy Inn & Suites, responded to this reviewResponded 17 May 2016

    Thank you for choosing to stay at the Hannibal Econo Lodge. Please know that I, the General Manager, did not change anything on your reservation. Hotel discounters make many reservations without listening to the guest at all. Your reservation, as it was made by the discounter, was for a smoking room. There was a difference in the price of smoking and non-smoking rooms on the evening that you stayed with us. I would never, underhandedly, change anything on a person's reservation, just for the sake of charging them more. I apologize for your room not getting a proper cleaning, as it very well should have. Not cleaning the rooms is NOT "the way the manager wants it".
    I would be happy to discuss any of this with you at anytime, if you will contact me.
    Thank you again for staying with us, and I look forward to your next visit.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 March 2016

    This place is located at a busy, complicated intersection and has absolutely no signage for how to get into parking lot, which is tiny and full of dumpsters. Though we had one very nice young man who helped us check-in, the morning staff was surly and laid out the worst breakfast I have had at Choice Hotels. The room was semi-clean, offered the hardest beds that none in our party could sleep on, was noisy from the intersection truck noise and the heating unit was semi-detached from the wall. All in all, one of the worst nights I have spent at hotels, including budget hotels, and is not a good example of expected Choice quality. Will never go here again.

    Date of stay: March 2016
    • Trip type: Travelled with family
      • Sleep Quality
      • Rooms
      • Service
    Thank Cris R
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Marti P, General Manager at Economy Inn & Suites, responded to this reviewResponded 17 May 2016

    What evening did you stay with us?? This complaint was hashed and re-hashed last year. Same wording, same complaints.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 22 October 2015 via mobile

    I chose your hotel in Hannibal for the night stay because of the reputation that choice brands hotels have which are clean rooms and everything working, the TV remote did not work, it took awhile for the night clerk to figure good to fix it, and nice pleasant rooms. I found a lot of holes in the wall stains could be black stains at the top of the ceiling and the top of the wall. As I was trying to get cleaned up that next morning October 10th 2015, I turn the water on in the bathtub, whole bunch of hair spouted out from the drain and I was just really put me off. I cannot believe a Choice Brand hotel such as Econolodge well have that.  I brought this attention at the time of check out on Saturday 10:10 2015 to the person in charge at the time.   His name was James, and he said there's nothing he could do about it except a non chalant apology.  I apologize for getting to you so late now going on Sunday but no one seems to want to help. I've yet to notify Choice Brand Hotel, but more than likely I will.  Because for the amount I paid is like I should have had a better room than what I did from being a Choice Brand hotel.   I have pictures that show how unprofessional the room was kept. My recommendation is I would not stay here again. The only reason I have two full circles, the beds were not that uncomfortable. Pictures left to right: spider web, spider web, deteriorated phone cover, deteriorated lamp shade, hair in tub from drain, hair in tub from drain, last three pictures are various amounts of holes or black marks on walls close to the ceiling.

    Date of stay: October 2015
    Trip type: Travelled with family
    1  Thank BigIsh
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 11 October 2015

    Had we been looking for a place to stay without the benefit of reviews, we never would have considered stopping at this place. Whatever the motel lacks in appearance in makes up for in every other category. Very nice quiet rooms, polite and helpful staff, cleanliness, etc....It would be easy to write this place off by appearance only. Don't!

    Date of stay: August 2015
    Thank RBarqueDC
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 29 September 2015

    Room was okay, nothing special. For the price, it was what we expected. The staff we saw were friendly and helpful. Even though there was a sign that said no food leaves the breakfast room (which I thought was unpleasant), the manager said no problem when asked if I could fill up my travel mug with coffee.

    Room tip: First floor would be preferred.
    Date of stay: August 2015
    • Trip type: Travelled as a couple
      • Rooms
      • Cleanliness
      • Service
    Thank Sue M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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