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“These people are professionals?”

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The Old English Inn
Ranked #1 of 2 Hollister B&B and Inns
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“These people are professionals?”
1 of 5 bubbles Reviewed 21 May 2013

My experience started when I checked in and then went to the attached restaurant to get something to eat. The restaurant appeared to be very nice and recently updated.
I ordered a Reuben sandwich, what I received was a Ham sandwich that had sourkrout on it.
There are some basic issues here. What cook does not know what comprises a Reuben?!!!
Upon returning to my room I had some time to take a look around. I found a broken shower curtain rod, a poorly cleaned bathroom and lastly the TV remote did not work. A call to the front desk was not answered and when I went down to the front desk I was witness to what appeared to be one of the owners having a very unprofessional conversation with the desk clerk. Not wanting to get in the middle of this, I opted to return to my room and suck it up and be wiser for the experience.
This property is owned and operated by Janet Daily ( of author fame ). This is a great location with wonderfull ambiance, but they have some serious operational issues and I for one will not be going back.

Room Tip: Find a different Motel
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  • Stayed May 2013, travelled solo
    • Value
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Helpful?
1 Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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78 reviews from our community

Traveller rating
    51
    15
    7
    2
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See reviews for
19
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 bubbles Reviewed 8 May 2013

I stayed at this B&B in April, 2013. They were going through a renovation and there was a strong smell of paint and turpentine in the air - the hotel did not inform me about this beforehand. The front desk has only a single clerk who oftentimes is not there - so one has to wait for a while before the person shows up. I was shown to my room but was given the wrong key and had to go back again to the front desk to get the correct key.
The rooms are very small and the door to the bathroom does not open all the way - in fact it bumps against the commode so one has to squeeze through the doorway. The strangest part was there was no breakfast that was being offered - just some tepid coffee that was served out of thermos jugs - not exactly what a B&B is supposed to be.
The outside building looks very charming and there is plenty of street parking around - no real parking lot. The hotel is adjacent to a pub / bar that now belongs to the same owner and it is minutes away from downtown Branson. Unless they change their policy and begin to serve breakfast, I would give this hotel a pass as there are many other properties in the area that are superior to this one.

  • Stayed April 2013, travelled solo
    • Value
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Helpful?
Thank yrechnam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Branson, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 May 2013

Ye Olde English Inn is well maintained, clean comfortable and a step back in time. Staff was very attentive to our needs. Restaurant food and service were outstanding. We had both breakfast and dinner on the property. Hotel is only minutes from the Branson Landing and downtown Branson. Perfect to experience Branson attractions without the traffic hassle. We will be back soon.

Room Tip: The Tower Room is a great value. Quiet, Large suite with seperate bedroom. Family of four was very...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Art_Vandelay123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castle Pines, Colorado
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 February 2013

I have to admit up front to being biased in my review. The English Inn was built and owned by my grandfather, William Wood Johnson, and his father, William Howard Johnson, was one of the first mayors of Hollister. So the property holds a special place in my heart. But I will say that the owner, author Janet Dailey, has done a remarkable restoration on the place which, over time had fallen into a sad state. We reserved the hotel for a family reunion in July 2012. Every room was booked by us and they served a dinner for 100 people in their restaurant - simply an amazing feat. The rooms, while small, are tastefully decorated. I loved the robe so much I bought one as did many of my relatives. The larger suites are worth the extra money if you plan to spend any time in the room. They had coffee and tea service set up in the foyer area upstairs and had it available 24 x 7 for us. Parking wasn't an issue. The history of the place has been kept. The stone stair way and fireplace are the original ones. The pictures of fish on the wall in the restaurant are actually painted plaster casts that my uncle, James C. Johnson, made. The hotel is warm and comfortable, the staff incredibly friendly and helpful. It's very close to Branson Landing so getting there is a breeze. It does not have a pool or fitness center and doesn't take pets. The price is extremely reasonable. I would highly recommend this for a weekend getaway or special occasion and I DO plan to go back. I am going to have to work on them to accept small dogs.

Room Tip: Get a larger room if you plan to spend time in the room. Not that much more.
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  • Stayed July 2012, travelled with family
    • Value
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Helpful?
2 Thank Jeanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winneconne, Wisconsin
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 11 February 2013

We spent part of our Christmas holiday in Hollister at Ye Olde English Inn. It was very pleasant to stay in a hotel that wasn't a national chain. It was quaint,interesting and unique. The Inn has an interesting history stretching back over a hundred years.The staff was friendly,helpful and efficient. The restaurant was first class and I loved the big open stone staircase. We would definitely recommend it to friends or family.

Room Tip: I would recommend the suites.
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  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 8 January 2013

Wife and I were there In November to celebrate her birthday, and she loved the place before we ever walked in. She loves the old English look, but I did not tell her where we were staying. As we drove by, she pointed out how pretty it was, and she was so happy when I stopped the door. (No, we're not hayseeds. At no time did we think we were in England, but the interior/exterior look great, and she loved that it was unique). Great customer service. Since we were there for only one night on a Tuesday, the manager took us around to different rooms for a possible upgrade to a suite. Both of the available suite rooms were unique and great, and we upgraded. Just outside our room was a self-service tea/coffee/hot chocolate area. The bar adjoining the lobby had a live piano player, and the next morning's breakfast in the attached restaurant was good. However, it was not complimentary as we had seen in other reviews. Little coffee shop, Vintage Paris, is maybe a 3 minute walk down Downing, and made great lattes.

Room Tip: We upgraded to the suite above the front desk. If a slow night, ask if they can show you optional r...
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  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
1 Thank AandG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tipton, Missouri
Level Contributor
226 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed 24 November 2012 via mobile

Completely elegantly restored, this charming 100 year old hotel located on historic Downing Street, is like the eye in the middle of a hurricane surrounded by the hustle and bustle of the hurried, confusing and busy Branson.
Beautiful rooms, attention to detail and friendly service await your visit to this conveniently located hotel.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Old English Inn

Property: The Old English Inn
Address: 24 Downing St, Hollister, Branson, MO 65672-5568 (Formerly Ye Olde English Inn)
Region: United States > Missouri > Branson > Hollister
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Hollister
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Old English Inn 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Experience the nostalgic charm of one of the area's most recognized landmarks, The Old English Inn on historic Downing Street in Hollister, Missouri. First opened in 1912, the Inn underwent a full renovation in 2010. Enjoy a luxurious stay in one of 21 beautifully-restored guest suites complete with Elizabethan-style architectural detailing, magnificent wooden beds, fine linens and modern conveniences such as 32" LCD TVs, high-speed internet connection and free local calls. The newly renovated Downing Street Bistro, located on the lower-level, features fine dining for dinner and offers breakfast and a Sunday brunch. Next door, the intimate Black Horse Pub offers a full-selection of spirits along with occasional live performances by local musicians. Located just 3 minutes from the Branson Landing, the Ye Olde English Inn is a must-see piece of Ozarks' History. Bring your camera for a photo of the handcrafted staircase, beautifully landscaped courtyard and the carefully preserved mark on the stone walls of the lobby left by the overflowing White River in 1945. Nearby, see the Hollister Train Depot where many of the Inn's first overnight guests arrived eager to meet the friendly people and explore the breathtaking scenery in Harold Bell Wright's 1907 novel, The Shepherd of the Hills. Many of these 1900-era visitors star in The Inn's extensive photo collection. Whether you're looking for a romantic getaway, a place to reminisce with friends, military buddies or your extended family, The Old English Inn is the perfect place for any type group event, including weddings and anniversary celebrations. ... more   less 
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Also Known As:
Ye Olde English Hotel Hollister

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