My experience started when I checked in and then went to the attached restaurant to get something to eat. The restaurant appeared to be very nice and recently updated.
I ordered a Reuben sandwich, what I received was a Ham sandwich that had sourkrout on it.
There are some basic issues here. What cook does not know what comprises a Reuben?!!!
Upon returning to my room I had some time to take a look around. I found a broken shower curtain rod, a poorly cleaned bathroom and lastly the TV remote did not work. A call to the front desk was not answered and when I went down to the front desk I was witness to what appeared to be one of the owners having a very unprofessional conversation with the desk clerk. Not wanting to get in the middle of this, I opted to return to my room and suck it up and be wiser for the experience.
This property is owned and operated by Janet Daily ( of author fame ). This is a great location with wonderfull ambiance, but they have some serious operational issues and I for one will not be going back.
- Official Description (provided by the hotel):
- Experience the nostalgic charm of one of the area's most recognized landmarks, The Old English Inn on historic Downing Street in Hollister, Missouri. First opened in 1912, the Inn underwent a full renovation in 2010. Enjoy a luxurious stay in one of 21 beautifully-restored guest suites complete with Elizabethan-style architectural detailing, magnificent wooden beds, fine linens and modern conveniences such as 32" LCD TVs, high-speed internet connection and free local calls. The newly renovated Downing Street Bistro, located on the lower-level, features fine dining for dinner and offers breakfast and a Sunday brunch. Next door, the intimate Black Horse Pub offers a full-selection of spirits along with occasional live performances by local musicians. Located just 3 minutes from the Branson Landing, the Ye Olde English Inn is a must-see piece of Ozarks' History. Bring your camera for a photo of the handcrafted staircase, beautifully landscaped courtyard and the carefully preserved mark on the stone walls of the lobby left by the overflowing White River in 1945. Nearby, see the Hollister Train Depot where many of the Inn's first overnight guests arrived eager to meet the friendly people and explore the breathtaking scenery in Harold Bell Wright's 1907 novel, The Shepherd of the Hills. Many of these 1900-era visitors star in The Inn's extensive photo collection. Whether you're looking for a romantic getaway, a place to reminisce with friends, military buddies or your extended family, The Old English Inn is the perfect place for any type group event, including weddings and anniversary celebrations. ... more less
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- Also Known As:
- Ye Olde English Hotel Hollister