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“BEWARE, THINK IT THROUGH BEFORE STAYING HERE!”
Review of Sunrise Inn

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Sunrise Inn
Ranked #21 of 24 Hotels in Joplin
Reviewed 14 February 2014

Feb 13 2014. Beware of this motel! It was the big sign advertising $50.00 dollar rooms that lured my wife to want us to stay there. The counter help was a woman with no manners and made rude remarks when we checked in. We wanted a room away from the noise of I-40, the room we were given was on the second floor around the back and in the middle of the second floor and far away from the stairs. The room smelled like mildew, the mattress was old and worn out. We went back to the front desk and wanted to get our payment back, the rude woman at the front desk, said there were no refunds once you occupied the room, ??? I looked at the room and returned to the front office in seconds. She then called a man named Joe on the phone whom you could hear yelling into the phone when I said I was going to dispute the charge and call the better business Bureau, he yelled go right ahead, all the while the woman at the front desk was adding her rude comments. I went in and said if there was a room on the first floor we would like to get this situation salvaged in some way, and nothing more was said, the room was cleaner than the first, so we slept then left.

  • Stayed: February 2014
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5  Thank snevada702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 31 of 64 reviews

Reviewed 10 February 2014

Read all the 1 star reviews before you stay here. They're all accurate, except for the one who said the staff was friendly and helpful. The rooms are trashy, and there hasn't been any remodeling. Those who rated this motel better must have mistakenly posted under the wrong motel. Most important, be sure to check your credit card charges from the motel after you check out!

Stayed: February 2014
3  Thank k b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

We have stayed here over a year ago - there has been several upgrades done to the rooms such as painting & cleanliness
reasonable pricing for a night stay - front desk was very pleasant and helpful for places to eat
shop even places that delivered locally if we didn't want to go out
we asked for a couple extra pillows & bath towels brought them to our room for us

  • Stayed: December 2013, travelled with friends
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Thank tyrone w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

We got here after driving from West Plains, in the grey rain, so did not go far, just to the Dennys next door for food. Room was ok, if smelling of smoke, but not as bad as some we had stayed in.
The receptionist was friendly and the rooms perfectly ok for a nights stay.
If people can only find that the carpets and curtains clashed as a complaint, then please spend a lot more money for a Marriott as this was perfect fine for the budget price.

  • Stayed: October 2013, travelled with family
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1  Thank JezBod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2013

They advertise free continental breakfast, that's a lie, all they have is coffee. There is yellow caution tape all over, the sink and shower fixtures are loose with caulking all over them, theres a bike with no front wheel under one stairway, theres a totaled Jeep Cherokee sitting by the building, the pool is filled in with dirt, just a very trashy place, we were fooled by the acceptable lobby and because we arrived after dark. There are several motels close by, do yourself a favor and stay at one of them.

  • Stayed: November 2013, travelled as a couple
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1  Thank Jeff F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2013

We arrived in Joplin exhausted after a seven hour drive and checked out two different motels. We decided to stay at Sunrise since we knew the beds at the other motel had no support. After checking two of their rooms that were vey dark, we decided on the one with the double bed as it had a small table that would be perfect for the laptop, it had a decent TV, a fridge, and a microwave. Two of the lamps had no bulbs in them and the phone didn't work: the staff was very nice and said it would be taken care of and we paid for two nights. After getting a bite to eat, we came back to find one of the staff members on the floor checking the outlet by the lamp and then he left. We tried the internet several times and couldn't access it, we finally gave up and went to bed. Next morning-still no internet-complained to management and was told they'd check on it. Went to get some breakfast, came back-no internet. Upon looking around more closely, the curtains were filthy, the lampshades tattered and stained, and the cord going to the one lamp had been cut and the bare wires were twisted together with no electrical tape. We left to try to get a room at another motel, which we did. Returned to the Sunrise to pack up and get out. Since we'd already paid for two nights, we wanted a refund for the night we weren't going to stay. Even though we'd reported no internet service since the night before, the manager said he'd refund the credit card minus a checkout fee. Never again would we consider staying there!

  • Stayed: November 2013, travelled as a couple
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Thank Jackie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

Came to town a short trip. Spend two nights. First night not bad but not good. Second night going to bed used restroom, look down saw a bug walking across the floor. Did not sleep well after that. Also we were so close to the freeway that we had to listen to that noise all night both nights. This may be a cheap place to stay but not a good one.

Stayed: November 2013, travelled as a couple
Thank Eva C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunrise Inn

Address: 3600 S Range Line Rd, Joplin, MO 64804-4446
Region: United States > Missouri > Joplin
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #21 of 24 Hotels in Joplin
Price Range: £36 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Sunrise Inn 1.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Value Hallmark Hotel
Best Value Hallmark Joplin

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