Feb 13 2014. Beware of this motel! It was the big sign advertising $50.00 dollar rooms that lured my wife to want us to stay there. The counter help was a woman with no manners and made rude remarks when we checked in. We wanted a room away from the noise of I-40, the room we were given was on the second floor around the back and in the middle of the second floor and far away from the stairs. The room smelled like mildew, the mattress was old and worn out. We went back to the front desk and wanted to get our payment back, the rude woman at the front desk, said there were no refunds once you occupied the room, ??? I looked at the room and returned to the front office in seconds. She then called a man named Joe on the phone whom you could hear yelling into the phone when I said I was going to dispute the charge and call the better business Bureau, he yelled go right ahead, all the while the woman at the front desk was adding her rude comments. I went in and said if there was a room on the first floor we would like to get this situation salvaged in some way, and nothing more was said, the room was cleaner than the first, so we slept then left.
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- Also Known As:
- Best Value Hallmark Hotel
- Best Value Hallmark Joplin