Took 4 hours to check in at a none peak time (10pm) due to being booked into a room where another customer was already staying. They even gave us (two women) keys to his room but thankfully he had the dead bolt locked. Was promised a fridge and microwave which is needed for medical reasons but was hassled during check in and ended up with just a fridge (claims to not have microwave when it was promised during reservations). Manager was rude when dealing with check in and throughout stay. Would NOT recommend this hotel when there are others in the area (one block away) that are the same price with more courteous service!!!!!
- Official Description (provided by the hotel):
- The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more less
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- Also Known As:
- Kansas City Marriott Downtown Hotel Kansas City
- Marriott Kansas City