Stayed at this hotel for a conference this past weekend. I can not think of a time I walked by an employee and wasn't greeted. Everyone was very friendly and helpful. Hats off to Polly - one of the bartenders in the main lobby - she earned a Trip Advisor Service Excellence pin for her outstanding customer service. Although the others were great ( Leo especially!) Polly was very intuitive and consistently exceeded our expectations. She remained cool under pressure and didn't miss a beat.
The rooms were very nice and clean. We stayed in the adjacent tower.
The city was very accessible from this location - walking distance to the Power and Light District (a must visit on a pleasant evening).
Very good breakfast buffet - cooked to order omelets and waffles!
- Official Description (provided by the hotel):
- The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more less
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- Also Known As:
- Kansas City Marriott Downtown Hotel Kansas City
- Marriott Kansas City