Good solid nicer hotel. Yes, the hotel could use an update. It's not shabby but not quite in the same league as other hotels of its price category. There were also several service hiccups that may have been due to the fact that we stayed over the holiday. The lounge was very nice but no bartender to be found. They had to pull people from the restaurant to make drinks. There was no concierge for most of our stay and the desk staff seemed to know less about the area than we did. Specially they told us the names of several restaurants that were open on Christmas Eve and we'd already called and found out those were closed. Additionally, there was only one bathrobe in our room. We asked for a second which we got but then the maid cleaned the room and one of them disappeared again. I don't understand why they're so tight with bathrobes? Were we supposed to take turns? And the slippers provided didn't fit my feet let alone my boyfriend. They seemed to be fitted for tiny elf people. The room was comfortable and clean and my request for a room with a plaza view was done. The view was the best part of the room. No shower cap though in the bathroom amenities and the soap provided was too drying for my skin. Overall, if you get a deal on the room you will not be disappointed in the value. Note, parking and internet are extra but there are internet kiosks on the first floor were you can use the internet and print. Very convenient.
- Official Description (provided by the hotel):
- Luxury and elegance amidst Kansas City's finest in shopping and dining, the InterContinental Kansas City at the Country Club Plaza is the destination for leisure and business travel. The hotel completed a very extensive renovation in March 2017, giving a contemporary feel to a landmark hotel in Kansas City's premier location for shopping, dining, and entertainment. ... more less
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- Also Known As:
- Intercontinental Kansas City At The Plaza Hotel Kansas City
- Kansas City Intercontinental
- Fairmont Hotel Kansas City