We were at this hotel for the holidays and since Priceline picked this hotel for us, we were not sure how it would pan out given the mixed reviews. We asked for a high rise room with double beds since we had a kid and the receptionist was happy to oblige. The rooms were nice and clean but not really out of the world swanky. The beds were comfortable and our room had a good view of the Plaza. While room service was regular, I would note that they never replenished our toiletries even though we were there for nights at a stretch. So I had to specifically ask housekeeping as our 3 day old soap bars got tiny and squishy ! Another thing I am so used to is free WiFi. Most places offer them for free, some charge $5 a day with a multi day discount like $20/wk. Well, the InterContinental has WiFi access for $11/day. 5 days means $55 !! None of this is explained on any website and you only find out when you read the material in the room ! The in room refrigerator is well stocked, but comes with a fancy price tag starting @3.50 for a can of Coke.
The staff were very friendly and accommodating and are the best part of this hotel in addition to the perfect location. We rate this a 3.5 rounding off to 4 for the attentive employees. Free / less expensive WiFi would have earned it the extra star from me. :-)
- Official Description (provided by the hotel):
- Luxury and elegance amidst Kansas City's finest in shopping and dining, the InterContinental Kansas City at the Country Club Plaza is the destination for leisure and business travel. The hotel completed a very extensive renovation in March 2017, giving a contemporary feel to a landmark hotel in Kansas City's premier location for shopping, dining, and entertainment. ... more less
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- Also Known As:
- Intercontinental Kansas City At The Plaza Hotel Kansas City
- Kansas City Intercontinental
- Fairmont Hotel Kansas City