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“Great service, ambiance, restaurant & fitness room”

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The Raphael Hotel, Autograph Collection
Ranked #2 of 109 Hotels in Kansas City
Certificate of Excellence
Clearwater, FL
Level Contributor
858 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
“Great service, ambiance, restaurant & fitness room”
Reviewed 18 October 2013

Hosted a training event for 20 people. The service from this property was first class. The food quality at their restaurant "Chaz" is well known and lived up to its billing. I really enjoyed the fitness room as it was high quality equipment and the space had lots of windows to view the beautiful surroundings. Thrown in at no cost is the enjoyable walks around KC's venerable "Plaza district" known for its high end shopping and remarkable restaurants. Very grateful to Tyler in sales & catering for his watchful eye on our breakfast, lunches & breaks during our tightly scheduled agenda. Marriott did their typical job; they miss very little detail-wise and over deliver on promises.

Room Tip: Ask for a Plaza view.
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  • Stayed October 2013, travelled on business
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Helpful?
Thank jimvet1826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, 21 October 2013
Dear Clearwater Guest,

You certainly covered alot of territory on you recent visist with us, and then you were still thoughtful enough to take the time to share your experiences. Thank you for all patronage and your valued input. We hope the next time you return you will have more time for yourself to enjoy.

Best Regards,
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850 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (262)
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English first
West Des Moines, Iowa
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 15 October 2013

On a Friday nite in October, my wife and I were very pleasantly surprised with a stay at the Raphael Hotel in Kansas City, MO. This is an autograph hotel, part of the Marriott Collection and was an excellent boutique hotel! I heartily recommend this hotel to the most discerning traveler who wants style and class with all the amenities at a very reasonable price. We had just stopped across the street at a nice hotel where we had stayed many times before and just didn't connect on room rates and what was available, so I decided to drive across the street and see if the Raphael had rooms available. They had only a few, but the front desk staff made a fantastic deal for us! We got a room that was very presidential and had everything from separate sitting room and master king bed to huge bathroom. A nice feature was that all the windows had powered curtains., literally press a button to open or close. I must mention that room service was fantastic and the fastest I have received at any hotel in the last 30 years. I would definitely say this hotel is a don't miss! You will be very happy to stay here!

Room Tip: Ask about the suite rooms and special pricing, also ask about the specials!
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Terry V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, 15 October 2013
Dear Terry,

Thank you for selecting the Raphael Hotel, and for your gracious comments. We truly appreciate your patronage and your efforts. Please plan on returning and seeing us again soon!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Illinois
Level Contributor
136 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 14 October 2013

We stayed two nights here because it was close to the Plaza and close to a reunion we were attending. A lovely hotel when you drive up and the complimentary valet parking was fantastic! There was a special event happening on the Plaza one night and the valet attendants were excellent at dealing with getting our car and keeping things moving. They got our car in a timely manner and made sure we could leave quickly. This was no small task if you saw the numbers of cars on the Plaza that evening! We did not have time to enjoy the outdoor fire pit area, but wished we had. We did have late night drinks and appetizers at the bar. The live music was very good. The food was good and the drinks were excellent. The room was a suite which was nice. We only wish we would have booked a Plaza view, but didn't think about it at the time. We would definitely stay there again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ccsfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, 16 October 2013
Dear CCSFamily,

Thank you for selecting the Raphael for your recent reunion. We are so pleased you had such a great time. Let us know when we can reserve that Plaza View Suite for your next visit. Thank you for your thoughtful comments.

See you next time,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 13 October 2013

I had the opportunity to stay at The Raphael Hotel this past week and I must say that I was most impressed and I’m not easy to please.

The hotel and the atmosphere reminds me of the truly grand marque hotels like The Waldorf Astoria in NYC or The Drake in San Francisco…understated excellence, charm and sophistication.

The room which was impeccably clean and extremely well maintained also had a separate living room which was a pleasant surprise. I don’t know what brand of bed they use but it was probably one of the most comfortable that I’ve ever slept on. The bathroom was small but in keeping with the hotels architecture and more than adequate.

The hotel restaurant had an intimate feel to it, however I only had drinks at the bar so I can’t comment on the food. Take note. Order your drinks at the bar then enjoy them outside on the patio next to the two fire pits. A great way to relax at the end of the day.

If you want location, then this is your place. You’re directly across from The Plaza with its countless shops, restaurants, cafes, and walk-ways.

If you enjoy staying in unique hotels, where superior service is the rule and not the exception, then The Raphael is for you.

  • Stayed October 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, 14 October 2013
Dear Mark,

"The Raphael is for you", what a nice tribute, and then to be included with the great hotels like Waldorf Astoria, and the The Drake, what more can we ask? Thank you so much for your very gracious comments and comparisons. We are very pleased to have had the opportunity to host you.

Please come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stet, Missouri, United States
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 October 2013

This is an older "boutique" hotel and so the rooms are a little smaller than what you would get at a newer hotel, but the décor and ambiance made up for it! We had a wonderful time there--stayed two nights for my birthday--and would definitely go back again! Staff was great. Gratuity-only valet service was a huge plus!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Courtney P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, 14 October 2013
Dear Courtney,

Happy Birthday, and thank you for selecting the Raphael to enjoy your special time! We truly appreciate not only your patronage, but your very kind comments as well. We hope you will return again soon,

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2013

I got married a couple of weeks ago and had the opportunity to spend a couple of nights at this hotel. The staff was friendly. Everyone greeted my wife and I whenever they saw us. They were extremely accommodating in helping us get the details of our schedule planned. The atmosphere was very welcoming and the ambience divine. The decor was perfect for a boutique hotel. We had a King Suite with a Plaza view. It was great! I would gladly go back to this hotel for a "stay-cation".

  • Stayed September 2013
    • Value
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    • Service
Helpful?
1 Thank Schuester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, 30 September 2013
Dear Newly Weds,

Congratulations! Thank you so much for choosing the Raphael for your very special occasion, and for sharing your thoughts. We will look forward to your return...

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, Oklahoma
Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 September 2013

Our family comes to the Kansas City area a couple times a year. Our favorite hotel in the Country Club Plaza is the Raphael Hotel. This hotel is centrally located within the plaza area, with ample complimentary parking, with free Internet service, an inviting lobby, complimentary business center, and a very accommodating staff. The rooms are nicely furnishes with our preference being the deluxe suites oftentimes at no additional cost.

Room Tip: Get the much larger deluxe suite facing the plaza.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harvey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, 30 September 2013
Dear Tulsa Guests,

Thank you for taking the time to share your thoughts about your recent stay at the Raphael Hotel. We truly appreciate your efforts and your patronage! Please plan on returning soon!

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Raphael Hotel, Autograph Collection

Property: The Raphael Hotel, Autograph Collection
Address: 325 Ward Pkwy, Kansas City, MO 64112-2111
Region: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Kansas City
#1 Luxury Hotel in Kansas City
#1 Romantic Hotel in Kansas City
#2 Family Hotel in Kansas City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Raphael Hotel, Autograph Collection 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Raphael Hotel is an elegant, charming boutique accommodation modeled on the finest small European hotels. Readers of Travel+Leisure voted The Raphael Hotel one of the 2015 T+L 500 World's Best Hotels. With a combination of a significant historic landmark, vintage hospitality, and individualized service, this Kansas City luxury hotel delivers a unique destination experience in the heart of Kansas City, Missouri's famed Country Club Plaza.The hotel's signature restaurant, Chaz on the Plaza, is noted for its intimate, romantic atmosphere and its distinct brand of modern, regional American cuisine. Menus offer a concise, yet diverse variety of appetizers, salads, soups, entrees and desserts. Signature items include fried green tomatoes, shrimp and grits, and a hand-cut, wet-aged prime beef Kansas City strip steak that advances Kansas City's beef reputation. ... more   less 
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Also Known As:
The Raphael Hotel, Autograph Collection Hotel Kansas City
Raphael Hotel Kansas City
Raphael Kansas City

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