I normally don't stay at extended stay hotels while traveling on business, but due to lack of availability of other hotels in the Plaza area, I chose this hotel for location and proximity to where I needed to be.
When I checked in, there was only one clerk who was on the phone when I entered. Although I wouldn't have expected her to hang up the phone with the person on the line, I would expect to be acknowledged as I waited for almost 5 minutes for her to finish the conversation. She was very nice when she finally got off the phone, and she was the only staff person I ever saw.
The hallway on the 3rd floor smelled very musty. Almost as if they were trying to cover up some heavy cigarette smoke although It was a non-smoking area.
The room itself was a decent size although, except for the flatscreen TV, the furnishings were pretty dated. I would have at least expected a loveseat or some other type of furniture besides the two uncomfortable chairs that were shoved into the corner. The kitchenette needed updating and one of the cabinet doors was off the hinges. The bathroom had mold around the tub, and some of the plaster on the wall around the tub needed fixing.
For the price per room, I would have expected much better quality.
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- Also Known As:
- Homestead Studio Suites Kansas City - Country Club Plaza Hotel Kansas City
- Homestead Suites Kansas City
- Homestead Kansas City
- Kansas City Homestead Suites