My experience at the Quality Inn & Suites in Kansas City on Macon St. would have been a farely good exprerience if the staff would have not stole my private property! On check out day my friend and I left our hotel room 10 minutes after leaving my friend asked me did you remember to grab your camera from the bed? I quickly remembered leaving it right at the foot of the bed I called the hotel right away and some how the receptionist claims that in the 10 minutes from us leaving the cleaning staff had already cleaned the room had the sheets in the washer and had left for the day!!!! Are you serious? She completely took it as a joke they have been giving me the run around and what is worse is the manager is allowing this behavior he spoke to me claiming to get to the bottom of it but swearing his staff wouldn't steal! Well ever since that day they have completely ignored all my phone calls but when I called from a different number they answered. This is completely rediculous and something should be done I do not recommend anyone stay there, no air conditioning through the halls, expired milk in breakfast area, and unprofessional staff who was eating the breakfast while suppose to be working! Overall worse hotel experience I have ever had!
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- Also Known As:
- Holiday Inn Express North Kansas City Hotel Kansas City
- Quality Inn Kansas City
- Kansas City Quality Inn