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Homewood Suites by Hilton Kansas City Airport
Ranked #31 of 109 Hotels in Kansas City
Auburn, Kansas, United States
1 review
“Well Used”
Reviewed 23 June 2014

Would not recommend this facility. Not well maintained. I didn't feel it was up to the standards I expect from Homewood Suites. I have stayed at many other Homewood's and this is by far the worst. Hopefully, this facility will get updated. It is very close to the KCI airport.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Al A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodKCI, General Manager at Homewood Suites by Hilton Kansas City Airport, responded to this review, 26 June 2014
Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. We are in the process of making improvements to the hotel. This includes New wall vinyl in the cooridors, new doors and hardware, updated mirror in our Fitness Center and we have recently gotten all new bedding for our guestrooms. We hope that when travels bring you back to our area that you will choose to stay with us again.
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443 reviews from our community

Traveller rating
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189
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Orange Grove, United States
1 review
Reviewed 20 June 2014

Upon arrival, my reserved king bed suite was switched to two doubles bed suite. After speaking with the manager he was apologetic for the inconvenience and assured me when a king suite comes available I would be changed. After my day at training and upon arrival at the reception area, I was informed the room had become available. This made the stay better. The morning and evening meals were more than I expected. The hot tub propulsion jets need to be looked at. When the timer was turned on these jet did not work. The water was warm though and felt great after a day of training.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodKCI, General Manager at Homewood Suites by Hilton Kansas City Airport, responded to this review, 7 July 2014
Thank you for staying with us. We look forward to seeing you again when travels bring you to Kansas City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, United States
1 review
Reviewed 17 June 2014

Very nice hotel with 2 bedroom suites! Felt like home after a long day on the road! We stopped here as our mid point coming home from the Badlands and wanted a place to be able to spread out and have a little more room than the ordinary hotel room. This one hit the spot, 2 bedroom, 2 bathroom with living room and kitchen!! Loved it. Room service from Embassy Suites next door was great too!

  • Stayed June 2014, travelled with family
    • Value
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    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Russell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodKCI, General Manager at Homewood Suites by Hilton Kansas City Airport, responded to this review, 7 July 2014
Thank you for sharing your experience. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha, Nebraska
1 review
Reviewed 10 June 2014

Nice Hotel, but this one situation WAS wrong. Long story short. The ONLY Ice Machine broke down. The rooms DO have refrigerators with ice makers. BUT very long process for small results. The hotel posts a note to "PURCHASE" ice in lobby store. COME ON, make people PAY for what every other hotel has available for free? NOT COOL. Hopefully this comment gets heard by the hotel reps that will correct this for future travelers. Otherwise, awesome place.

  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Jay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodKCI, General Manager at Homewood Suites by Hilton Kansas City Airport, responded to this review, 7 July 2014
We appreciate you sharing your comments. We try very hard to accomodate our guests needs. I'm sorry that we fell short of doing so with the Ice situation. The ice machine does get a lot of use, and we do have indivdual ice makers in each guestroom for guest convenience. I'm delighted that you enjoyed the hotel and thought the hotel was an awesome place to stay. We look forward to seeing you again when travels bring you to the area.
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Level Contributor
165 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 June 2014 via mobile

Wonderful option for a long-term stay. Efficiency style rooms are perfect for not having to eat every meal out. Plus, the morning breakfast buffet (everyday) and evening meals (four nights a week) are perfect for maximizing your work/leisure time. Staff was very friendly and the inner courtyard with outdoor pool and hot tub is a nice place to relax.

Stayed June 2014, travelled on business
Helpful?
Thank jawhiskeyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodKCI, General Manager at Homewood Suites by Hilton Kansas City Airport, responded to this review, 7 July 2014
We appreciate you staying with us. I'm glad the hotel met your expectations with breakfast, suite accomodations and you were able to relax and enjoy the other amenities are hotel has to offer our extended stay guests. We hope to see you again when in the area.
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Enterprise, Alabama
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 June 2014

We needed a moderate hotel that could accommodate two adults and five children. We made a reservation at Homewood Suites and were thoroughly satisfied with our stay. There were three separate rooms. One had two queen beds, the other a tv room with a pull-out sofa bed, and one other room for the adults with a king size bed. The rooms were quiet, clean, and roomy. To top it all off, the free breakfast was delicious and not overcrowded.

  • Stayed May 2014, travelled with family
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Helpful?
Thank RyansTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodKCI, General Manager at Homewood Suites by Hilton Kansas City Airport, responded to this review, 7 July 2014
Were glad the hotel suite was spacious and accomodating for your family and everyone enjoyed the complimentary breakfast. We hope to see you again soon!
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Greenfield, United States
1 review
Reviewed 4 June 2014

This was the best, most comfortable hotel I have stayed in. The staff was very helpful and pleasant. all the accomadations were wonderfull. The breakfast was great, there were sooo many selections. The staff made me feel like I was family. I will come back during my next trip to Kansas City.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Cody D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewoodKCI, General Manager at Homewood Suites by Hilton Kansas City Airport, responded to this review, 7 July 2014
Thanks for choosing the Homewood Suites KCI and sharing your experience. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Kansas City Airport

Property: Homewood Suites by Hilton Kansas City Airport
Address: 7312 NW Polo Dr, Kansas City, MO 64153-2368
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Kansas City
#20 Business Hotel in Kansas City
#23 Romantic Hotel in Kansas City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Kansas City Airport 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Kansas City Airport Hotel Kansas City
Homewood Suites Kansas City
Homewood Kansas City
Hilton Kansas City
Kansas City Homewood Suites
Kansas City Hilton

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